Thrasher Plumbing Heating

I basically had two experiences with them. Hence the mixed reviews. The first was very good. Punctual, cordial and market priced. My situation called for unavoidable second visit. I had to call several times to get an update. I finally gave up and never heard from them again.

The plumber from Thrasher was really friendly and nice to work with. The problem with the pipes banging ended up being a small issue that was isolated to the toilet and not anything more major with the pipes. It was fixed easy enough. Everything went well. Then a couple or days or so later there was a residual problem with the toilet. It continued to randomly run. It is a dual flush toilet and I am not familiar with the internal working of that type of toilet. I don't think anything was done incorrectly. But still, there was a follow up issue that I needed to addressed. I wasn't looking for anything. It is a different problem and just wanted it fixed. I called and set up an appointment. I was called the day of the appointment and told parts needed to be ordered and no one would be there that day and I would get a call. Seemed odd since how would they know what the problem was this time. I waited two weeks and called back to check on the status. All this time, the toilet is running. I was told they are "still hunting down parts". It's now been a month and no word from them. Will not use again.

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