Morrison's Home Improvement Specialists

I made an appointment for an estimate and after a few calls back and forth the estimator came out. We had a leak and had to get part of the roof fixed immediately but when the estimator came out he was very flippant and asked what was he doing there? My wife requested an estimate and he walked around the house and made some notes in his car. My wife went out to ask if he needed anything and he said it will be about $30,000. We had three other estimates for about half that price. My wife was stunned so she went back in the house. I followed up twice because I wanted a written estimate of what was included for this price and never got a response. I then emailed Mr Morrison and explained what had happened and again requested a hard copy of the estimate and got no response. So unprofessional.

Morrison's came out, stripped the old roof in a few hours, and replaced the roof in a few hours. It was hastily and poorly done. There are sections that don't connect to the house, sections that are buckling, and I've never gotten anything but excuses. This was less than a year ago.

Prompt contact however quote was $7500 more than any other bid.

We are very pleased with the remodel of the front porch room and the windows.

Morrison's did a nice job covering our house with new vinyl siding. The job took a while to complete, but the crew took a lot of care fitting the siding around our old New England house. This job was a big investment for us and I was very concerned that it would come out right. I wanted to make sure that the integrity of our two story village colonial home would be maintained and it was. I had a lot of questions about the job as it progressed and Steve the owner of the company always returned my calls and texts promptly. Overall I would say we are very pleased with results of the job. Many of our neighbors have commented on how improved the house looks now.

We thought the windows were expensive but we are very happy with them. It has been really great and the new windows are a lot better than the ones we have in the rest of the house. They were great when they came out and were her for two or three days. They were very nice and we were happy with the whole experience. The price was more than we had hoped to pay for windows, but now that we have had them in for a while we are very happy with them.

They came out for the estimate and we never heard from them again.

The contract for the job was signed in mid summer, but the job was never put in to be done so I had to call to find out what was going on. At this point we were into fall so the job was started in Oct. The owner, Steve, struck me as kind of a and quot;slick Willyand quot;. The workmen were OK. They showed up on time and did the work. It wasn't until I added an addition a few years later and took out one of the windows that I realized that they had never put any insulation around the window. So after seeing that, I pulled the trim off all the windows and checked for insulation. Some were, some were not. So I had to insulate my windows. I live in Vermont. It's not like I can go without insulation! Needless to say, I certainly wouldn't use or recommend Morrison Home Improvement.

Overall we were very pleased with how the project went. We were particularly pleased with the way Morrison scheduled and completed the project within our limited time frame, This was a project on a summer home we have in Pittsfield, and we were only going to be there for 4 weeks this summer. The crew doing the work was very competent, responsible and professional. They showed up every day on time, worked carefully and took pride in their work, happily redoing areas that did not please them, or us. Though Mr. Morrison himself did not do the work, he oversaw the project, stopped by numerous times to check it out, and communicated often with us by phone. Really our only complaint was that there were some unexpected costs at the end of the work that had not been clearly communicated at the start (i.e rehanging of gutters, which we thought were part of the original contract) End result was a beautiful house...well done!

They are amazing. The job went perfect. Morrison's was great to deal with. They answered all of my questions thoroughly and clearly about purchasing the windows. They allowed to make a very educated decision. Morrison's was on time for the installation and cleaned up after themselves as well. Morrison's also came out after the installation to check up on the windows.

The ;older windows leaked.;The work crew were diligent, courteous and good workers. ;The master carpenter had to put in a large amount of window framing for the bay window. She did such a beautiful job framing that window that neighbors raved about it, as we did. We had casement windows which meant we couldn't use window a/c so we replaced those with double-hung windows. ;Following the work, our heating bill went down so low our oilman asked us what we were doing since our yearly heating bill had dropped so much. ;He was not happy,. We have used Morrison's 3 times now for window replacements and to remodel our kitchen. I would recommend them to everyone. The owner checks in every day when work is going on, the workers are very professional and do a beautiful job, they show up when they say they are going to and the owner responds to every question and request. Morrison is probably the best home improvement company here in the Berkshires. I plan on using them again for anything else that we need and recommend them highly

they were very friendly and punctual. Windows were being put in and two were the wrong size. They were reordered and when they came to put them in one was the wrong size. Another day needed to take off from work and another day having my house open to the cold weather. All the windows are in and the back door is in and they are very nice windows and I do notice the difference in them. The installers were very professional, thorough and competent. I would recommend this business to others as they are a professional group and provided me with a quality product.

We had older vinyl windows with broken seals, allowing moisture and mildew to get between the panes, so, we needed to find a contractor who could offer us a quality product and a reasonable price. We signed with Morrison's in March. After a few false starts due to weather and vacations, work was finally completed on May 23, 2013. This did not pose a problem since we were not in a hurry for the work to be done. Once they were here, everything was completed with the utmost care. The windows needed to be properly framed, which had not been done when the original windows were installed by others approximately 20 years earlier. This extra work added another day to the project and was done expeditiously. They were very professional and courteous and we are very happy with the product. We feel that the price was reasonable and the product exceptional. We would definitely recommend Morrison's Home Improvement and would not hesitate to hire them for additional work as needed.

The workers are really great guys. They are punctual, professional, and very proactive. Steve, the owner, takes care of any and all issues quickly and satisfactorily. In fact, this company is the best that I have dealt with in several years.

It was a great experience. His team completed the job quickly, had superb communication, did high quality work, and charged a competitive price. Ultimately, he promised a lot and delivered on everything.

They quoted me $23000. They were very responsive. Their salesmen were charismatic. I ended up getting up quotes from three other companies and based on their quotes I am going to probably eliminate Morrison's because the others were little bit cheaper and were much more descriptive. Morrison's gave me the sales runaround and were trying to push me hard but the other guys were really fast, they just came in and told me what they were going to do. I haven't completely crossed them out; I might review them one more time before I decide on them. They were great guys but their prices were a little bit high. They were fine.

install. The day after Christmas they showed up announced at 8:00 a.m. ! We were still in bed and the tree was still up ! So they had to come back a couple weeks later and install it then. A week or so later I get a phone call from Steve saying that they had installed the wrong side windows and had to reorder them and come back on yet another day to switch them out. And I was to leave the stickers on the windows during all this time ( start to finish almost 3 months) because the building inspector had to come sign off on them. I never heard from them about when he was coming so I called AGAIN and was told never mind. You can take them off. He doesn't need to come after all. Oh, almost forgot. The first time they came to do work they had the wrong building permit with them. They didn't realize it until I asked about the name and address on it. All in all it was a very bad experience and I would never use them for anything ever again even if it was free. Buyer Beware !!

He was fine, but I ended up goign with someone elst because the cost was cheaper.

Morrison's was quick in giving an estimate. The work was done a bit latter than originally scheduled. As noted above, the price was high, but the quality of the product and workmanship were excellent. There were complications due to some minor paint damage on the walls after the flooring was installed and a hassle to get that paint taken care of.

We contracted with Morrison's to do the following work for us: 1) remove a 250 sq. ft. wood deck from the rear of the house and 2) rebuild three small entry porches, including the front porch.The crew took apart the rear deck quickly and cleanly. This included removing several old cement pilings that were buried in the ground. The footings for the new porches were poured efficiently, and the new steps, handrails, etc. for all three porches were cut and constructed according to our exact specifications. As of this writing, there is maybe one day's work remaining. Our only issue with Morrison's was not with the quality of the work or the professionalism of the crew. But initially we never knew one day to the next if and when the crew would show up. I understand if a construction company has multiple projects ongoing. However, we have paid money, too, and at the very least I expect a phone call or email -- some communication -- to let us know when we can expect the crew to be there at our house. Once this was brought to their attention, the company was much better at letting us know their expected schedule. We would definitely use the company again.

The crew from Morrison's removed 2-3 layers of old shingles from both our house and our garage. These shingles had been installed by the previous owners probably 15-20 years ago, and there were some unorthodox methods used to lay and/or attach some of the shingles to the roof. The Morrison's crew then installed a GAF_ELK roofing system to the house and garage. The crew also did some minor carpentry repairs along the roof edge. The quality of the new roofing materials is excellent, and we don't anticipate needing to replace it again in our lifetime. The entire project took less than 3 days. The crew was punctual, professional, and courteous.They left the site clean at the end of each day, and picked up whatever loose debris was left in our yard -- that was part of the contract, but in my experience, not all contractors do this as thoroughly. At first, we weren't satisfied with how some of the new drip edge was installed; another crew from Morrison's came back out within a week and fixed it to our specifications, even though it meant they had to spend time replacing some of the new shingles, as well. Although the estimate for the new roof was higher than other bids we received, the actual cost was slightly below what we originally budgeted. We're very pleased with both the look and the function of our new roof. We've decided to hire Morrision's for a few other projects.

I would not recommend them. They are still not done with the work. We were not impressed by this company at all. They never had the same guys show up at the same time everyday. They never put in the same hours everyday. On top of that, I would have to point out mistakes they made. They trashed the whole home.

We talked to Steve, the owner, and decided he was the best and his company was fantastic. We were fully satisfied with all aspects of the job.

Everything went wonderfully with this company. After they were finished with the job everything was perfectly cleaned up. Overall, they provided really good service. They were so easy to work with. I would recommend this company to anyone and would use them again.

This past winter in the Berkshires was one of the worst we have experienced in quite some time. My old roof was not prepared to handle the extreme amount of snow and ice build-up that accumulated. I was unsure of who to call for snow and ice dam removal but was referred to Morrison's by a friend. Morrison's Home Improvement was a godsend as they had workers at my home that very afternoon. By the time the winter had past, my home was well overdue for a new roof, so I again decided to use Morrison's. Similarly, on the same day I called Morrison's to inquire about a new roof, a man was at my house reviewing that work that was to be done and generating a free estimate. The next day I recieved a phone call to schedule an appointment to discuss my free estimate. I found Morrison's prices to be VERY reasonable considering the quality of the product and the warrenties offered. Once the contract was signed, Morrison's began the work on my new roof, chimney, and gutters. The project went extremely smooth and efficient, and I was so happy with the end result that I decided to use Morrison's for my following home improvement needs. The next month I decided to take advantage of their $1500 window credit, and installed 12 new energy efficient windows into my home. Note: Morrison's garuntees a 49% reduction in energy consumption with the purchase and installation of such windows. As previously mentioned my home is rather old, so to heat it in the winter and cool it in the summer is rather expensive. After comparing costs from the previous year, I was floored to see an overall savings of 50%!!! Steve Morrison is definately a man of his word. This past month, I again hired Morrison's for interior home rennovations. They have completed renovations in my bathroom, which was a head-to-toe remodel. Walls were knocked down, walls were put up, new floors, cabinets, lighting fixtures, and appliances were installed. Currently, my kitchen is being completely designed and remodeled as well... I cannot wait for its completion! Morrison's is definately my contractor of choice in the Berkshires. Not only is Mr. Morrison a man of his word, but he offers quality products and services, and outstanding customer service. All of the companies workers are diligent and efficient, and even so polite that they took their shoes on and off every time they entered my home. A highly reccomended business.