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Matley Plumbing and Heating

Plumbing, Heating and Air Conditioning, Natural Gas Lines,

About us

We are a Full Service Plumbing and Heating Company with a staff of licensed plumbers and service technicians to repair and install all facets of plumbing and heating. Handel Matley Jr. is still actively involved in the plumbing business and brings a wealth of knowledge to our staff. Come and experience a company that cares about their customers and the quality of their work. We look forward to the next 50 years of service to you as a new generation of family members takes over and continues this family tradition.

Business highlights

67 years of trusted experience
Emergency Services Offered

Services we offer

Full Range of Plumbing, Heating and Air Conditioning Installation, Maintenance, Repair and Services.

Services we don't offer

Oil Burner Cleaning.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.58 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
13%
1
13%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.5
responsiveness
4.5
punctuality
4.3
Showing 1-8 of 8 reviews

Ellen D.
09/2017
5.0
plumbing
  + -1 more
Matley is the guy I normally go to since he has professional people. All "A's" on the good stuff and a "B" for price. After the young guy showed up, he did a wonderful job, I called Matley to tell them the kid did a great job just wanted to let you know. Matley does a good job, shows up when he says he's going to.
Description of Work: Installed a kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Ellen D.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Matley is the guy I usually go to because they've got professional people there and they know what they're doing. I don't remember what they charged but I think it was around $10,000. I find people that do the job and they do it well, and I stick with them. On price, a B; they're all pricey. I would absolutely use them again in the future. In fact, I called them for this job but they don't do air conditioning, only heating.
Description of Work: He installed my new heating system. They installed a new high efficiency - I have forced hot water - so they installed a boiler, the one that hangs on the wall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary K H.
03/2016
5.0
plumbing
  + -1 more
They are fast and efficient. I do not use anyone else. They have great service!
Description of Work: He replaced the thermal coupler on our boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Matley Plumbing and Heating
Tahnk you [Member Name Removed]! it is a pleasure to have customers like you!

Sharyn B.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I bought a house and the pipes were frozen and I needed to have a shower added back to the main bathroom. Matley's (Mark) came in and got the heat running, replaced the broken pipes, installed the shower and surround and ensured everything was in good working order. They did an excellent job and I would recommend them to anyone who asked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Rochelle B.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I had occasion to call this plumbing service twice in less than 10 days for two different plumbing emergencies. In both instances, they were responsive and professional. For the first service call, made about mid-day, I was advised about the plumber's response time at a couple of points during the wait. The pricing was reasonable. Although I hope these were irregular calls, I would use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Taya D.
11/2014
5.0
plumbing
  + -1 more
I called first thing in the morning, and they came over within 30 minutes to address leak from toilet. The toilet was fixed and while they were here, they also fixed a burner on my propane stovetop. They were quick and courteous. I used them once before and they were just as quick and fixed the problem. I would recommend them to others.
Description of Work: Fix leaky toilet and fix propane range burner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Colin H.
06/2014
1.0
plumbing
  + -1 more
I called them for an estimate twice spoke to two different people NO one got back to me for an appointment, very rude.
Description of Work: N/A

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Matley Plumbing and Heating
All I can do is apologize I have put a procedure in place to make sure anyone that answers the phone records the message on a notepad and then transfers it to the appropriate person for response. That has failed in this case and I will look into a solution for that. I know with the extreme increase in swimming pool calls my system has suffered. I am sorry I hope you were able to get your estimate from a good plumbing company.

Louis P.
05/2014
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
They fixed the toilet for a very high price. All they had to do was fix the plunger thing and I got to call them back because it wasn't working right. They won't be called again.
Description of Work: I used the services of Matley Plumbing and Heating. They fixed the toilet plunger a year ago.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$300

Response from Matley Plumbing and Heating
I did hire a licensed plumber that had an impressive resume to work for us, he was nowhere near as impressive as his resume was. he was recently let go after trying to retrain him to the standards of service we expect. I am sorry that I didnt know about this situation sooner

    Contact information

    1 Tucker Street Suite B, Pepperell, MA 01463

    http://matleyplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Heating and Air Conditioning,
    Natural Gas Lines,
    Water Filtration and Softening,
    Water Heaters

    FAQ

    Matley Plumbing and Heating is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Matley Plumbing and Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Matley Plumbing and Heating offers free project estimates.
    No, Matley Plumbing and Heating does not offer eco-friendly accreditations.
    No, Matley Plumbing and Heating does not offer a senior discount.
    Yes, Matley Plumbing and Heating offers emergency services.
    No, Matley Plumbing and Heating does not offer warranties.
    Matley Plumbing and Heating offers the following services: Full Range of Plumbing, Heating and Air Conditioning Installation, Maintenance, Repair and Services.
    Oil Burner Cleaning.

    Contact information

    1 Tucker Street Suite B, Pepperell, MA 01463

    http://matleyplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM