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Bay State Re-Bath

Kitchen and Bath Remodeling, Bathtub Restoration, Ceramic Tile,

About us

Customers throughout Massachusetts trust Bay State Kitchen & Bath (formerly Bay State Re-Bath) to handle their kitchen remodeling needs. Bay State Kitchen & Bath offers high-quality kitchen remodeling services and products in Pembroke, Massachusetts. We provide our customers with the area's finest kitchen remodeling, interior doors or closet solutions from top-notch manufacturers. Schedule a Free Consultation and Estimate in our Pembroke Showroom today! Bay State Kitchen & Bath’s president, Jennifer Bylo, started out as a registered nurse before turning into a licensed construction supervisor. Her background has deepened her understanding of compassion and care, and she's infused the importance of these values into everything the company does. Call us at (781) 826-4141 or visit our Pembroke Showroom today!

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Remodeling- Kitchen & Baths. Removal. Installations. Bathtub Liners.

Services we don't offer

Reglazing. Refinishing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.065 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
48%
4
20%
3
3%
2
11%
1
18%


Rating CategoryRating out of 5
quality
4.2
value
3.8
professionalism
4.1
responsiveness
4.0
punctuality
4.3
Showing 51-65 of 65 reviews

martin S.
03/2016
5.0
home remodeling
  + -1 more
unknown
Description of Work: Great company to work with, with great results.
Rating CategoryRating out of 5
Yes, I recommend this pro

Charles E.
02/2016
5.0
bathtub refinishing, home remodeling
  + 0 more
Great, fast, clean job.
Description of Work: Bathtub refinished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Bay State Re-Bath
Hi [Member Name Removed], I'm glad you had a great experience but this wasn't with us! I think you meant to post this under Bay State ReFinishing. We're definitely not the same people and only do full replacements :-)

norman C.
12/2015
2.0
doors, home remodeling
  + 0 more
unknown
Description of Work: I had an in home estimate. The sales woman was in the house for about 40 minutes. She took piv=ctures of the shower stall I wanted redone - stated the owner would need to review. I was quoted $7500 for a 30x30 pan, basic wall, and glass door. No other breakdown. I never received a formal quote as promised. I called a few times and didn't get a reply. I'm thankful this occurred on the quote and not the work.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Eric K.
04/2015
5.0
home remodeling
  + -1 more
unknown
Description of Work: Very professional and prompt. No complaints. Price came in as agreed. Not the cheapest, but quality does seem to be there.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen K.
04/2015
5.0
home remodeling
  + -1 more
unknown
Description of Work: Complete tub and wall surround. Looks magnificent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Gail T.
12/2014
4.0
home remodeling
  + -1 more
.
Description of Work: Remodel bathroom. There were changes that had to be made because there wasn't enough time or are spent researching the project and as a result there was disappointment concerning some things I wanted done. In order to keep the price done I had to do a lot work. Staff and technicians were all very nice and tried to please.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$11,600

Response from Bay State Re-Bath
Glad we could be of help! I'm sorry for the few hiccups in the middle of the job but we're always around to work through any challenges.

rosemary B.
04/2012
1.0
bathtub refinishing, home remodeling
  + 0 more
Not applicable
Description of Work: I filled out an online request and it took about 3 days for them to return my call. When they finally called ,the lady, while not rude, was not friendly or encouraging. She was very blunt about the cost, and time. I just had the feeling that I was not worthy of their time. I thanked them for the phone call. May if you have no expectations this company might be ok. The company I did go with has Angie's "highest honors". You can read my review there.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0


EVELYN K.
09/2011
5.0
home remodeling
  + -1 more
unknown
Description of Work: had rebath give me an estimate but they haven't done any work for me yet, I'm still deciding because the price seemed high compared to other estimates but they were very professional and courteous when they came and when I went to their show room I was impressed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Peter N.
04/2011
4.0
bathtub refinishing, home remodeling
  + 0 more
I liked their product. The product was good but it had some problems. They were here when they said they would. I would use them in the future.
Description of Work: Re-Bath remodeled the bathtub in my condo that I had rented out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,000

richard S.
02/2011
5.0
home remodeling
  + -1 more
They did a super job. They were so good, I took pictures of it and gave it to a friend of mine who hired them as well. They are top notch and I would highly recommend them.
Description of Work: They did a whole bathroom remodel. They did the walls, tub and sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,071.16

MARILYN H.
10/2010
5.0
bathtub refinishing
  + -1 more
Excellent service. Both Matt & Jeff were policy, knowledgeable & stayed until the work was done (which was about 8 pm at night)....Highly recommend. Product very professional looking.
Description of Work: We had our old bathtub and old plumbing removed. It was replaced w/a new re-bath bathtub & shower system. This included bathtub & shower & surrounding "tiles", accessories. etc. Did not involve replacing the floor to the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

PAUL M.
08/2010
1.0
ceramic tile, plumbing
  + 0 more
Horrendous. Nightmare. Shoddy.
Description of Work: They retiled floor, put in a new vanity, toilet.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,000

Richard W.
03/2009
5.0
bathtub refinishing
  + -1 more
Bay State Re-Bath did an outstanding job. I am very happy with them. From the salesperson to the installer, they did a great job. I would use their services again in the future if needed.
Description of Work: I had Bay State Re-Bath come out to rebuild my bath and shower enclosure.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Geoffrey M.
01/2009
4.0
bathtub refinishing, ceramic tile, plumbing
  + 1 more
I found Re-bath generally easy to deal with and I was very nervous after reading the previous review here. At the same time, I needed a bathtub completely replaced in 1 day and don't trust bath fitters at all. I looked at both and found the quality of the Re-bath material to be much higher. This job was pricier than some because they replaced the bathtub, rather than covering it. We selected walls that are in the shape/texture of 12 inch slate tiles, with the added benefit of not having grout to clean. Does it look the same as the real thing? Of course not, but it's a heck of a lot more attractive than what we had before. My only gripe is that the plumber they subcontracted with charged me extra money when the main water shutoff failed and he had to replace it. Part of the deal with Re-bath is that your price is all inclusive and doesn't change, even if they find problems when they get into the walls and stuff. That said, it is a condo, and the problem was nowhere near the bathroom, so I can't really complain too much.
Description of Work: We used Re-bath to demolish an existing tub that was leaking into the condo underneath us. They removed the tub and wall tile, and removed all of the rotting drywall behind the tile. They also replaced the shower valve, tub pipe, shower piping and drain pipe, which we learned was cracked. The old tub was also not properly supported, and followed the contour of a crooked floor, causing additional water to leak into the wall and down the side of the tub. They leveled the floor, installed a new tub (not a covering), new plumbing and new walls and ceiling panel.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,300

CHRISTINE P.
04/2005
1.0
bathtub refinishing
  + -1 more
THIS WAS THE WORST COMPANY I EVER HAD TO DEAL WITH. FROM THE START THEY WERE NEVER PUNCTUAL. WORK WAS POORLY DONE. GROUT WAS THE WORST JOB I HAVE EVER SEEN, THAT WE HAD TO GET HOME DEPOT INVOLVED BECAUSE OF THE HORRIBLE JOB. WE WERE CHARGED FOR A PERMIT WHICH SHOULD HAVE BEEN PULLED FOR THE WORK AND WHEN ASKED FOR A COPY OF IT, WERE TOLD THEY NEVER PULLED ONE. THE TILE FLOOR HAD TO BE RE-GROUTED THREE TIMES, ON TOP OF NEVER PULLING THE OLD FLOOR UP, WHICH MADE THE FLOOR HIGHER, IN WHICH HIS WORKERS NEEDED TO CUT OUR BATHROOM DOOR DOWN SO WE COULD CLOSE THE BATHROOM FLOOR. WE CALLED HOME DEPOT AND THEY SENT RE-BATH OUT TO FIX EVERYTHING WE WERE UNHAPPY WITH. DAVID BYLO CAME TO OUR HOUSE WITH A ROTTEN ATTITUDE. WE HAD TO CHECK OFF PAPER WORK WITH WHAT HE SUPPOSEDLY REPAIRED, WE FELT HE DIDN'T DO EVERYTHING HE WAS SUPPOSED TO AND WE WOUNDN'T CHECK THE BOX. DAVID BYLO WHO IS THE VICE PRESIDENT CHECKED THE BOX BEHIND OUR BACK, MY HUSBAND ASKED FOR A COPY AND SAW THAT HE CHECKED THE BOX!
Description of Work: REPLACED WALLS OUTSIDE OF SHOWER AND TUB AREA...AND RELINED THE TUB AREA AS WELL.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$7,700
    • 1
    • 2
    • 3(current)

Contact information

55 B Corporate Park Dr, Pembroke, MA 02359

http://www.baystatekitchenandbath.com

Service hours

Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 AM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Kitchen and Bath Remodeling,
Bathtub Restoration,
Ceramic Tile,
Plumbing,
Countertops and Backsplashes,
Marble and Granite,
Doors,
General Remodeling

FAQ

Bay State Re-Bath is currently rated 4 overall out of 5.

Monday: 10:00 AM - 5:00 PM

Tuesday: 10:00 AM - 5:00 PM

Wednesday: 10:00 AM - 5:00 PM

Thursday: 10:00 AM - 5:00 PM

Friday: 10:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 AM

Bay State Re-Bath accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bay State Re-Bath offers free project estimates.
Yes, Bay State Re-Bath offers eco-friendly accreditations.
Yes, Bay State Re-Bath offers a 5% senior discount.
Yes, Bay State Re-Bath offers emergency services.
Yes, Bay State Re-Bath offers warranties.
Bay State Re-Bath offers the following services: Remodeling- Kitchen & Baths. Removal. Installations. Bathtub Liners.
Reglazing. Refinishing.

Contact information

55 B Corporate Park Dr, Pembroke, MA 02359

http://www.baystatekitchenandbath.com

Service hours

Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 AM