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D L Services

Heating and Air Conditioning, Metal Fabrication & Restoration, Plumbing

About us

Brand - Westinghouse. Additional service areas - Lynnfield, Marblehead, Middleton, Peabody, Prides Crossing, Salem, South Hamilton, Topsfield, Wenham, Malden, Everett, Chelsea, Revere, Melrose, Stoneham.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Installation, sales and repair of heating & A/C.

Amenities

Free Estimates
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.63 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-3 of 3 reviews

Rolf F.
07/2014
1.0
metal restoration
  + -1 more
DL Services scheduled a service call on July 8 between 9 and 10 am. At 10:30 I called to check when they would be coming and was told they were on an emergency call. I understood and asked if someone could let me know when they would be coming. At 1:30 I called again and was told they were finishing up. At 4pm I called again and got a hold of one of the owners who said they would be there within the hour. They never came and they never called to explain. I send an email to the owner to let him know I was upset and to please call me the next day to reschedule. The AC system is not working and this is July. No call. I'm not sure why the disconnect but these days it is unacceptable not to keep in touch with customers to let them know what is happening. I have had to call another service provider to look at the system -- which we now know has major problems. We will not be using DL Services in the future and caution others to be wary.
Description of Work: DL Services was supposed to come to service the system but did not show and has not contacted us to reschedule, despite me sending an email to them asking them to call me. They had installed the system 5 years ago and had been responsive to servicing the high velocity central air system.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Virginia W.
05/2009
5.0
heating & air conditioning/hvac
  + -1 more
D & L Services were very thorough in their work. They came in and got the job done quickly and efficiently. We were very impressed with Eric and his crew of 5 guys.
Description of Work: Eric and his crew installed heating and air conditioning units in our home. He installed all the air ducts, 2 new furnaces, and 2 new air conditioning condensers for our 3 story home. His work was done while other subcontractors were working on other parts of our home renovation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Amy O.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
There was a large team that came out. They showed up when they said they would show up. They were neat and polite. They were honest in giving recommendations.
Description of Work: They installed a gas fired hot water heater and a new air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

    Contact information


    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Metal Fabrication & Restoration,
    Plumbing

    FAQ

    D L Services is currently rated 4.6 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    D L Services accepts the following forms of payment: Check,MasterCard,Visa
    Yes, D L Services offers free project estimates.
    Yes, D L Services offers eco-friendly accreditations.
    No, D L Services does not offer a senior discount.
    Yes, D L Services offers emergency services.
    No, D L Services does not offer warranties.
    D L Services offers the following services: Installation, sales and repair of heating & A/C.

    Contact information


    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM