Members of NERCA (North East Roofing Contractors), NARI (National Association of Remodelers Industry). We employ 12 full time roofers. We do not use subcontractors. We also employ master sheetmetal workers to fabricate and install our metal and copper roofs. We are experienced in slate, tile, asphalt and metal roofing, repairs and new roofs. We also install flat roof systems of rubber (EPDM) TPO and PVC.
Two years ago I called Aspen to get a quote for a new roof and gutters. No response. I also emailed them. Again no response. Last month I called them again. Not surprisingly, no return call. I give up.
Description of Work: Nothing.
Rating Category
Rating out of 5
responsiveness
1.0
$10,000
Response from ASPEN ROOFING SERVICES
Dear [removed member name], I am sorry about your experience with Aspen Roofing with regards to responsiveness. This past winter's extreme weather has kept our crews so busy that we have had to turn away more work than we would have liked to. I am sorry that your calls were not returned. In the twenty years that my husband and I have been running this business, we prided ourselves with keeping communication open between us and our customers. The volume of inquiries that flooded our office this past year via our website, social media, phone calls, etc. it has made it a real challenge to keep up with our standards. We are working on being more responsive, please accept our apologies. Maureen Benson
Laurie C.
08/2015
5.0
gutter repair
+ -1 more
They were responsive and did an excellent job. It was in the price range that they promised.
Description of Work: They put on a new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ASPEN ROOFING SERVICES
Thank you [Removed member name] for your kind words. It was pleasure doing work for you.
Joseph P.
05/2015
5.0
roofing
+ -1 more
They arrived when they said they would, did their job, cleaned up and were gone before they said they would be. Very professional, respectable and informative. Would definitely use them again.
Description of Work: Removed two layers of shingles and installed a new layer with up to date roof ventilation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Michael M.
04/2014
1.0
roofing
+ -1 more
unknown
Description of Work: Never returned e mail
Rating Category
Rating out of 5
responsiveness
1.0
Response from ASPEN ROOFING SERVICES
Unfortunately we can only get to so many request for work. Although we do try to response to all inquiries, some calls do go unanswered. We are sorry for this and are trying to limit the amount of times that this happens
Michael M.
04/2014
5.0
roofing
+ -1 more
A very reasonable (competitive) estimate was provided along with insurance documentation within a day of coming out to look at the roof. At that point, David's team was booked a few weeks out (which from understanding is pretty standard). Because we had an active leak, we ultimately went with another company who was able to fit us in sooner. We're going to need to get a new roof on our garage and sunroom in the near future and I plan on giving David a call when the time comes to start those projects.
Description of Work: David came out to provide an estimate for re-shingling our roof just a day or two from initial inquiry (for reference it was ~510 sq. ft. portion of roof). When he came out, he did a thorough job of getting up on the roof to inspect the work that needed to be done. He even took pictures of all the problem areas and reviewed them with me. I really appreciated the detailed walkthrough of what would need to be done.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,985
Dominic C.
07/2013
5.0
roofing
+ -1 more
Ok
Description of Work: Reroof
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
PAUL G.
03/2013
5.0
roofing
+ -1 more
It went very well, they are excellent, and they very friendly.
Description of Work: They repaired a rood leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
James G.
11/2012
5.0
gutter repair, roofing
+ 0 more
I can wholeheartedly recommend David Benson and Aspen Roofing. Extremely professional from the top down. There is not another roofing company I would consider after my experiences with Aspen.
Description of Work: Re-roofed an existing house, installed new gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Jeff T.
09/2012
5.0
roofing
+ -1 more
Fine, as far as it has gone (you have to fill in all the fields . . . )
Description of Work: Just a small report - so far I have only obtained an estimate from them, but they were quick and courteous and informative.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sarah T.
04/2012
5.0
roofing
+ -1 more
Very professional. Estimate was accurate. Work was completed ahead of schedule. Did excellent job cleaning up the site. All work was completed per contacted specifications. Extremely responsive to original request for estimate. Worked with us to get a price point we were comfortable with.
Description of Work: Replaced shingled roof on ranch house. Removed 2 layers of shingles and replaced with new shingles.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
CRAIG B.
03/2012
5.0
roofing
+ -1 more
Excellent experience. With a small job it can be difficult to get cooperation from contractors and tradesmen but not the case with Aspen Roofing. They were prompt and professional and remedied my issue very quickly. I couldn't have asked for me - they certainly will get strong consideration for all my roofing needs in the future. I highly recommend them.
Description of Work: Minor roof shingle repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$198
Gareth G.
02/2012
4.0
roofing
+ -1 more
I had a good experience with them. They know what they are doing. They do commercial work and flat roofs which can be really large or small repairs for residential clients. They do a decent job and their prices are always really good.
Description of Work: Aspen Roofing Services
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
saul F.
02/2012
5.0
roofing
+ -1 more
George was prompt to schedule an estimate. He knew his stuff, and although he was skeptical of the value of a metal roof on my garage, he quoted me one anyway. I looked at both the asphalt shingles quote and the metal roof quote, and decided to go with asphalt shingles. It took about 8 weeks to get my project started, but when the time came the crew arrived at 7am the first day, got 85% of the job done the first day, and finished by noon the second day. The job they did was top-notch. The exterior of the garage was left in great shape. I haven't found too many nails/debris around and they did a great job of cleaning up all the way around the structure. The interior was more full of granules and nails, but the garage was due for a cleaning anyway, and they didn't have as good of access to the interior. The result of the re-roofing was spectacular. Everything looks fantastic, the roof doesn't leak at all anymore, and I couldn't have asked for more out of their workmanship. The flashing looks extremely professionally installed along the edges, all the ridges and caps look great and the rubber membrane looks great as well. They were the high bid on the project, but I believe that you get what you pay for. Also there were no hidden costs, no extra fees, no overages on the project. We agreed to one price in the bid, and that was exactly what we paid. There's no telling what the other bidders may have added after we started the job. We love our new garage roof.
Description of Work: Garage roof shingles stripped, some rough deck-boards replaced/repaired, new asphalt shingles installed. Also a portion of the roof was re-roofed with a rubber membrane.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
joan M.
10/2011
5.0
roofing
+ -1 more
I had used them before, and they came back out to do service again for me. The work was complex. They were great. The previous work was worth about $9000, and this one was another $5000 worth of work. I would really rate them very highly.
Description of Work: I used Aspen Roofing Services for a lot of roofing work on a slate roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
joan M.
09/2011
5.0
gutter repair, roofing
+ 0 more
Three out of four projects have been completed. David kept me apprised of progress and was careful to explain exactly what was being done. All work completed has been of exceptionally high quality. The three projects were completed the day before Hurricane Irene came East bringing high winds and at least 6 inches of rain. While the storm uprooted trees, I'm happy to report there were no leaks in the areas of the roof that Aspen repaired. I look forward to the completion of the final project and would certainly call on Aspen for any future roofing needs.
Description of Work: Very thorough in explaining various approaches to solving several troubling roof leaks. Followed up promptly with a fair estimate and was responsive in scheduling the work around my needs. The first project involved installing a gutter and drains and repairing slate on the hip of a turn-of-the-century roof. The second involved repairing leaks in a rubber roof, fabricating and installing a new, copper, surface mounted reglet around an oval porch, and coating a nearby valley. Third project involved removing antiquated flashing around a chimney and installing new copper flashing. Final project includes adding new slate to exposed ridges, fabricating and installing new copper ridge caps, and installing new apron flashings under an existing roof deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
PAUL G.
01/2011
5.0
roofing
+ -1 more
George Van Hillo provided a timely and accurate estimate for the work to be performed. He and his crew were punctual. I would have given a better rating, but I later found some damage to a bush outside the window and roofing nails in the yard. Overall, a very professional experience and I would use this company again, as the roof on my house will need to be replaced in a few years.
Description of Work: Repair house roof leaks. Furnish and install Dens-dek, remove existing rubber deck roofing and flashings, install new rubber roof system over sub-deck, install membrane up wall and flash into external doorway, fabricate and install new drip edge cleat at perimeter of room, fabricate and install new copper pan in door stool. Over bay window - remove existing shingles over window, furnish and install high temp ice/water protection, install red rosin paper, fabricate and install new red coper standing seam copper roof assembly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
James G.
06/2010
5.0
roofing
+ -1 more
Excellent start to finish.
Description of Work: New rubber roof over a concrete deck - very challenging application.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Lea P.
06/2009
5.0
roofing
+ -1 more
Aspen Roofing was the low bidder of two roofing contractors we contacted, both of whom came recommended by friends. David Benson, the owner, made a very professional presentation and helped us decide which type of roofing to install. His bid was substantially below the bid of the other company. He started the work within two days of the target start date (weather was a problem) and his experienced team stayed with it until it was done, despite several interruptions caused by the weather. They found quite a bit of rotted wood along the roof edges that needed repair, which they replaced for a fair "time and materials" charge. The installation was done neatly, and the new roof really looks terrific. His team members were highly skilled and very polite. There were no boom boxes or other music while the job was done, for which I was grateful (we live in close proximity to our neighbors). Roofing is an inherently dirty business when old shingles are removed. The team cleaned up after each day and at the end of the work. At our final meeting with David Benson, we pointed out two minor "nits", and he personally took care of these items to our satisfaction on the spot. Bottom line: We were very satisfied with the job they did and would not hesitate to use them again.
Description of Work: Aspen stripped two previous courses of roofing and re-roofed our house and large garage.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Awnings
FAQ
ASPEN ROOFING SERVICES is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
ASPEN ROOFING SERVICES accepts the following forms of payment: Check,MasterCard,Visa
No, ASPEN ROOFING SERVICES does not offer free project estimates.