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D & D Masonry & Chimney

Chimney Sweep, Chimney Repair, Chimney Caps,

About us

Locally owned & family operated. Additional phone - (413) 593-1002, (508-270-3333). Additional contact name - Danielle Fornataro.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Masonry, chimney repairs, caps & cleaning.

Services we don't offer

Ask for details.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.178 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
12%
3
4%
2
9%
1
18%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.1
responsiveness
4.2
punctuality
4.4
Showing 76-78 of 78 reviews

Candis C.
06/2013
1.0
chimney sweep
  + -1 more
It didn't go with D&D.
Description of Work: Came out to sweep the chimney (special deal offer that we accepted). Told us we needed a new chimney liner and repair around the chimney. Quoted $2000. Pressed us for a date to do the work. We said we'd have to wait until we had the cash to pay them. Next they left a message saying they'd scheduled the work. I called and said no, that we still didn't have the money to pay them. They continued to press to do the work. This made us uncomfortable so we got another quote from another Angie's List provider. He told us we needed minor repair and a chimney cap. Quoted us $350 for the job. Guess who we're doing business with?

Rating CategoryRating out of 5
value
1.0
professionalism
1.0

$2,000

Response from D & D Masonry & Chimney
we only called you because you give are licensed tec a deposit to start the work when we called you. you had asked for a call back so we did we are not like other places that take a deposit and you cant find them you.ur deposit will be mail back to you.

Darlene K.
11/2012
5.0
chimney caps, chimney repair
  + 0 more
great!
Description of Work: New chimney cap was installed as the old one was staining our siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jennifer W.
12/2010
1.0
chimney caps, chimney repair, heating & air conditioning/hvac, masonry
  + 2 more
badly
Description of Work: We were having a new gas furnace installed and were informed by the seller/service company that we needed a liner for our chimney to accomodate our new furnace. We have a 1921 bungalow house with an old oil steam heat furnace. D & D gave us an estimate based upon a 6 or 7 inch liner. The quote was $1800. The person that came to install the liner was 9 hours late, said he had to go to Rhode Island to get the right materials and then did a total botch job of installing a 5 inch liner for our chimney. When the heating company came to install our new furnace the whole liner job was unusable. Nick, the owner of D&D, denied that they had done anything wrong and claimed that my husband had told them to put in a five inch liner. The liner they put in was so botched, we couldn't even begin to detail all the problems. D&D is not taking any responsibility...

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,800

Response from D & D Masonry & Chimney
we installed a 7 foot liner.This customer never called D and D about a complaint.if so ,we guarentee our work and certainly would have resolved an issue or question.

Contact information

12 Katie Lane, Palmer, MA 01069

http://danddmasonryandchimney.com

Service hours

Monday:
8:00 AM - 9:00 AM
Tuesday:
8:00 AM - 9:00 AM
Wednesday:
8:00 AM - 9:00 AM
Thursday:
8:00 AM - 9:00 AM
Friday:
8:00 AM - 9:00 AM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Chimney Caps,
Masonry,
Heating and Air Conditioning,
Patios,
Landscaping

FAQ

D & D Masonry & Chimney is currently rated 4.1 overall out of 5.

Monday: 8:00 AM - 9:00 AM

Tuesday: 8:00 AM - 9:00 AM

Wednesday: 8:00 AM - 9:00 AM

Thursday: 8:00 AM - 9:00 AM

Friday: 8:00 AM - 9:00 AM

D & D Masonry & Chimney accepts the following forms of payment: Check,MasterCard,Visa
No, D & D Masonry & Chimney does not offer free project estimates.
Yes, D & D Masonry & Chimney offers eco-friendly accreditations.
No, D & D Masonry & Chimney does not offer a senior discount.
Yes, D & D Masonry & Chimney offers emergency services.
No, D & D Masonry & Chimney does not offer warranties.
D & D Masonry & Chimney offers the following services: Masonry, chimney repairs, caps & cleaning.
Ask for details.

Contact information

12 Katie Lane, Palmer, MA 01069

http://danddmasonryandchimney.com

Service hours

Monday:
8:00 AM - 9:00 AM
Tuesday:
8:00 AM - 9:00 AM
Wednesday:
8:00 AM - 9:00 AM
Thursday:
8:00 AM - 9:00 AM
Friday:
8:00 AM - 9:00 AM