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Air Fresh Cleaning Systems

Carpet Cleaning, House Cleaning, Upholstery Cleaning,

About us

Family owned & operated. Additional phones - (413) 731-5591.

Business highlights

36 years of trusted experience

Services we offer

Carpet & upholstery cleaning, pet odor removal & stain removal.

Services we don't offer

Air Duct Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.949 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
10%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 26-49 of 49 reviews

Dora J B.
07/2016
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned and pre-treated Living room and Bedroom carpets due to pets. All the stains in the living room came back worse than before they were cleaned. I had the owner and liked him but don't think I would ever go back. To be fair, I never contacted the company to come back and re-clean the carpets.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Jacqueline F.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I purchased a big deal for carpet cleaning. He was fabulous! I've had him back again since then!
Rating CategoryRating out of 5
Yes, I recommend this pro

Cynthia S.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The carpets were cleaned in good order. Very nice to deal with them. I would recommend them very highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann G.
07/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$199

Yvonne H.
04/2015
4.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$199

Therese D.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned an off white speckled Burber wool carpet in living room and solarium.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Suzanne S.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Claire M.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John E.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Came to do an assessment but since one of the stains would not come out he let us know and refused payment even though it cost him considerable time to come out to my home and to try the stain removal !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig H.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great job on several area rugs and the rugs in our Motorhome. Great work, service and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Air Fresh Cleaning Systems
Thank you. Enjoy that great motor home.

Court C.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a great job. The carpets were cleaned very thoroughly and dried very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

Response from Air Fresh Cleaning Systems
I'm so glad you were happy with the work. Thank you for the review.

Douglas C.
05/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Fresh Cleaning Systems
Thank you

Lasca H.
09/2013
5.0
carpet cleaners
  + -1 more
great
Description of Work: cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Air Fresh Cleaning Systems
Thank you so much for your feedback.

Thomas M.
08/2013
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
Scott was the technician, and he was prompt, thorough, and professional. He explained that wear would limit the ability to restore a few high traffic sections of the rug, but did an excellent job of cleaning the dirtiest areas. He left the loveseat, which had not been cleaned in some years, in excellent condition. The rug has remained in good shape, without the problem of quickly attracting new soil, as sometimes happens with some detergents. We were completely satisfied.
Description of Work: He cleaned a badly soiled rug in two rooms and a hallway, and he cleaned a loveseat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Air Fresh Cleaning Systems
Thank you for your feedback. I am very happy to see that you are not experiencing what we in the industry call "rapid re-soiling" We work hard at using the best chemicals and methods in order to avoid that common problem with carpet cleaners. I am also very happy to know you are satisfied with the results of the cleaning of both your carpets and love seat. Thank you so much for your business.

Mary-Jo G.
08/2013
5.0
carpet cleaners
  + -1 more
Job very well done. Came at 2:30 it took about 1 hr.
Description of Work: Cleaning stair carpeting & hallway rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Air Fresh Cleaning Systems
Thank you for your review and thank you so much for your business. We appreciate all feedback.

Pedro V.
08/2013
5.0
house cleaning
  + -1 more
He came early and told me what he was doing, measure are, got all his tools, started job, did a very good job start to finish.
Description of Work: He measured areas, then started to do hid work, did fine job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Air Fresh Cleaning Systems
Thank you so much for your review. We are very happy that you are pleased with our work and look forward to working with you in the future. Thank you for your business.

Geoffrey A.
04/2013
5.0
carpet cleaners
  + -1 more
I scheduled my appointment...there was a slight mix up with my address which caused a delay for the tech, but they did such a good job in such a short period of time that I was still extremely happy. Overall, it was a great experience and I will definitely use them for all of my carpet cleaning needs.
Description of Work: I was very impressed with the carpet cleaning. Airfresh did just about my whole house and the carpets look great....they even neutralized the odor of urine that had been on one of the carpets for about a year. What's really impressive is that these guys really know exactly what they are doing....they use the right product for each job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$230

Response from Air Fresh Cleaning Systems
Thank you for your patience. The scheduling mix up was totally my fault. I'm glad you were not adversely affected and are so happy with the work that was done at your house. I look forward to hearing from you again in the future. Thanks for your business.

Pat D.
04/2013
5.0
carpet cleaners
  + -1 more
I have two dogs. They added a special pet treatment for the odors and stains. My carpet looks brand new after they leave and it smells great too. They are very quick to respond to your initial call. They schedule quickly as well. Air Fresh sent the same technician both times and he did an excellent job. I had a good experience all around and would highly recommend them.
Description of Work: They cleaned my living carpet on two separate visits. Each time cost $100 because I added a special pet treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Air Fresh Cleaning Systems
Thank you very much for the kind words. Our goal each and every cleaning is a happy and satisfied customer. We're very glad you are satisfied. Thank you also for your loyalty in continuing to use our services. We look forward to earning that loyalty each and every time.

Roberta D.
04/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great price, great job. In and out quickly, and made sure we were completely satisfied before leaving. We will use this company again in the future.
Description of Work: Carpet and furniture cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Air Fresh Cleaning Systems
Thank you so much for the kind words. Having customers like you is what we are here for. I look forward to working for you again.

Diane K.
04/2013
5.0
carpet cleaners
  + -1 more
They did an excellent job. They services were very fine. I would use them again if I needed carpet cleaning services in the future.
Description of Work: They cleaned our carpets. We purchased a groupon for three rooms for $119.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Air Fresh Cleaning Systems
Thank you so much. We appreciate all feedback. It helps us to constantly strive to live up to our customers high expectations. And to positively respond to any that may not be as satisfied as you are. Thank you for your business and we hope we have earned your loyalty in the future.

Neil H.
11/2012
5.0
carpet cleaners
  + -1 more
The technician was prompt, polite.Finish in good time & was very professional.
Description of Work: Cleaning of carpet upstairs & downs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$222

Response from Air Fresh Cleaning Systems
Thanks member. We appreciate all feedback. We are very happy you are happy with our work. Thank you for your business and we look forward to serving you in the future.

Ellen M.
07/2012
5.0
carpet cleaners
  + -1 more
He comes once a year and does a fantastic job. My carpets are off white, so if they're not cleaned right, you know it! The men he has working for him are unbelievable; they've been with him for years and are so polite. They do a great job on my drop rugs, as well, and even move the furniture to get all of the carpeting. I love the way my carpets look when they're finished! I would highly recommend them both for the efficiency of the work they do and also for the work they do when they come in.
Description of Work: I've used him for the past 10 years for routine carpet cleaning, usually every summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Fresh Cleaning Systems
Thank you so much Member. The relationship between our company and our customers is mutually rewarding. Your loyalty is valuable to us and your friendly nature is evident to all our techs. Thank you so much for your business and your kind words.

DIANE W.
01/2012
5.0
carpet cleaners
  + -1 more
The price paid reflects the 50% off Groupon I used. I have 2 large 2nd floor rooms that they had no problem cleaning in place of the 3 rooms mentioned in the Groupon. Owner and technician both polite, friendly and willing to educate. I felt very comfortable having the technician in my home. My phone call was promptly returned by the owner and the technician arrived right on time. Carpet looked great after the cleaning.
Description of Work: Cleaned carpet in the 2nd floor of my cape-style house.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Air Fresh Cleaning Systems
Thank you Member. You also were a pleasure to work for. I'm glad you're happy with our service. We welcome ALL feedback. Even if it's not positive. We aren't perfect but if we don't know we can't improve. Honest feedback is important to us either way. Thank you again for your kind words.

Anna R.
08/2008
5.0
carpet cleaners
  + -1 more
He arrived early. We reviewed what needed to be done. Since I have used the company before measurements were already in their records. First he vacuumed, then used a machine to clean the carpeting. This is a portable machine, not something that runs from a truck. He completed the work in about an hour. I paid by credit card, and everything was dry within two hours. The system does not leave the carpet soaking as some other systems do.
Description of Work: He cleaned carpet in basement and living room and stairs. I have used this company 2-3 times before and have been extremely satisfied. They are quick and use a system that dries quickly. Once they actually removed rust marks from a carpet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189
    • 1
    • 2(current)

Contact information

1067 Pine St, Palmer, MA 01069

www.airfresh.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
House Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Water & Smoke Damage,
Furniture Refinishing and Repair

FAQ

Air Fresh Cleaning Systems is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Air Fresh Cleaning Systems accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Air Fresh Cleaning Systems offers free project estimates.
Yes, Air Fresh Cleaning Systems offers eco-friendly accreditations.
No, Air Fresh Cleaning Systems does not offer a senior discount.
No, Air Fresh Cleaning Systems does not offer emergency services.
Yes, Air Fresh Cleaning Systems offers warranties.
Air Fresh Cleaning Systems offers the following services: Carpet & upholstery cleaning, pet odor removal & stain removal.
Air Duct Cleaning.

Contact information

1067 Pine St, Palmer, MA 01069

www.airfresh.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed