Carl F Riedell & Son Inc

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I called their after-hours emergency number and gave them the error code my furnace was blinking. They sent a manager who tried and failed to fix it (he also said the whole system may need to be replaced). The next day a real tech came over. This tech was really knowledgeable and thoroughly troubleshot the problem, got it hobbling, and ordered replacement parts. the parts took about a week to arrive and by that time the system was failing again. When the tech came back with the parts he fixed it in short order.

The water was too acidic so they put in salts to make it less acidic. They did a good job. They were efficient and they have maintained it. They are reliable as well.

They were very punctual, they were very professional, and I would recommend them.

We spoke by phone about repairs, set up appt. for the following week, plumber arrived on time, finished work in a bout 2 hours. One faucet developed small leak, plumber returned the next day and fixed for no additional charge. Office very cooperative, pleasant.

Making the appointment was a pleasure - competent, courteous person answered the phone. Person who did the work was efficient, helpful, and professional.

I thought everything was very good. The fellow who came out was extremely knowledgeable, very professional, knew his stuff and I liked him. We just weren't ready to do the work. I definitely felt good about my interacton with this company and this gentleman.

They were excellent. They are absolutely the best. I would give them the highest recommendation.

Awoke one morning and discovered burner would not come on. Called Riedell. Was told that they could send a service technician that afternoon. Technician came as promised and quickly resolved the problem. Angie's list discount helped pay for the service call.

Overall, I would highly recommend them and ask them to wear their booties (which they used to do). The money spent refers to our total expenses over the years.

the person responding to my call was polite, and they cleaned up after themselves, even going so far as to replace the things I have stored under the sink. I had them on the floor next to the sink, and was surprised to find them put away for me. They explained what was needed, but they had to leave my home to go to a wharehouse for the part.

Great responsiveness, showed up on time, cleaned up afterwards. Highly recommend.

Contacted Carl F. Riedell Plumbing to repair faucet and toilet in rental property. They contacted my tenant immediately, conducting repairs within 2 days. Tenant was thrilled at the response. Work performed was excellent. The part required for the toilet was not standard, but they were able to procure and replace. I highly recommend them.

Called Riedell for a gas pipe install and had someone over within a couple of hours. The rep came over, went into the crawl space under the house (which was pretty dirty and had difficult access) and gave me a estimate for the work. Very professional. I hired them for the job and the install went quickly, without any issues, and came in well below the estimated price. They arrived exactly when they said they would, and did excellent work

We noticed that we were getting no cold air through the vents in the upper part of our house, which is cooled through a unit in the attic. I called this company and they were able to send someone over right away, which was terrific as we were planning on leaving town that evening. They came very quickly and diagnosed the problem. In the winter, we had shut many of the vents into our family room to direct more hot airflow into our son's bedroom. However, that meant that there was not enough air movement for the air conditioner output, so the condenser had frozen up. They let me know that there was a problem with the drip tray under the unit, namely that we didn't know we had one up there and were supposed to empty it. It did not have a drain or an automatic shut off valve, and was full. Had the condenser thawed and dripped water into the already full tray, it likely would have resulted in a leak in our ceiling. They installed the auto-shut off valve so the unit can't turn back on if the drip tray is full, then came back twice to see if the unit had thawed enough for them to make sure there was no damage. Based on the hourly price I was quoted, I was expecting the bill to be between $400 and $500; instead, it was about $250. I will be calling them for all my plumbing, heat and cooling issues from now on.

Every person in the company that's been to my house has been very professional and good to work with. They are very good at telling you what you need to do versus what you should do. They don't try and over-sell. When my boiler was initially leaking, the on-call person took several phone calls from me to help reduce the severity of the issue so we didn't get hit with a weekend call. Then the company was sure to be out the next day. Currently looking at using them for a new heater/hot water unit. The sale person that came over for the site survey was very informative and provided us with several options to choose from - and didn't over-pitch the pricey-est ones.