Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Carl F Riedell & Son Inc

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Family owned & operated. Customer service is a part of all businesses, but it is all of our business. Customer service is the ability of an organization to constantly and consistently give the customer what they want and need. The mission of this company when it was founded here in Osterville over 80 years ago was to serve the customers with honest, affordable and reliable service. Over the years we have made an effort to provide the best service possible to our customers. It is the people of the company that determines its success. We still remain a family run corporation with an extremely highly trained group of professional technicians. As a company, we are making a promise to consistently deliver quality service to you. Over the eighty years in business our customers have come to rely on it. Simply seeing the logo or hearing the name tells our customers the product or service is worth the investment. Cost is determined by the job. Additional DBA - Advanced Water Systems. Additional phone - (508) 428-1888. Award winning.

Business highlights

93 years of trusted experience
Emergency Services Offered

Services we offer

Bathroom & kitchen remodeling. Repairs large & small. New construction. Winterizations. Water heaters. Household plumbing. Garbage disposa. Hot water heaters. Humidification systems. Showers. Faucets. Gas log installations. Pool heaters. Oil tank. Asbestos removal. Chimney.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.7114 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 101-114 of 114 reviews

Bob D.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I did not use this provider
Rating CategoryRating out of 5
Yes, I recommend this pro

Edouard R.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Yearly check up of gas boiler they had installed 2 years ago.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$218.5

Donna B.
12/2014
5.0
heating & air conditioning/hvac, home remodeling
  + 0 more
unknown
Description of Work: Installed Central Air conditioning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Theresa M.
08/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Installed a new High Efficiency Hot Water Boiler (Furnace) and an Indirect Water Tank. All work removing our 38 year old furnace & existing Hot Water Heater and installing the new High Efficiency Boiler and Indirect Water Tank along with the new pipes and venting as necessary was completed in 2 days. They were very professional and did an outstanding job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,985

Thomas S.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual service for A/C and gas furnace in Barnstable . Showed up on time - worked fast and neatly . Only charged for the time on site not travel time - price was reasonable . Would hire again for sure. Tech was knowledgeable .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

robert B.
07/2014
5.0
water softeners
  + -1 more
.
Description of Work: Very professional, installed a calcium carbonate water treatment system for low pH. Techs were helpful and had a positive attitude. They tested the water, came back with a proposal and explanation promptly. Work was neat and effective. Condensation on the tank created a large puddle on my basement floor. I resolved the moisture problem by installing sheets of bubble insulation and duck tape. Tech could have been more helpful by warning or suggesting insulation. Installation tech was efficient and helpful. I would use their services again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Walter B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They are sending me an estimate. The work, installation of a washer, drier and laundry sink will be done in a few weeks.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

bernard G.
01/2014
4.0
water heater repair
  + -1 more
.
Description of Work: Oil to gas conversion with new boiler and water heater

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$9,000

Stephen T.
05/2013
4.0
plumbing
  + -1 more
Their punctuality is A.
Description of Work: Carl F Riedell & Son Inc came over to repair something.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gerald H.
12/2012
5.0
plumbing
  + -1 more
Great job.
Description of Work: Our water pipes began to spring pinhole leaks. We had called the company for an estimate and, when they came, they repaired the leak immediately. Subsequently, all our pipes needed to be replaced. They were here for a week. They called to make sure we were comfortable with the job's starting on Monday and called on Friday to see if we had any problems. It was a big, messy, job. I asked if they could save some wallpaper in the hall. They managed to change all the water pipes on both sides of the house and save the wallpaper in the hall that runs right through the middle of the house. Just call them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

kathlleen M.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael & Katherine S.
07/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
No problems...
Description of Work: Both sales and installation was very professional and went beyond average expectations. So far we love the Mitsubishi product, especially since the heat continues to rise here on the Cape. I was particularly impressed that I was able to reach the installer with a question within two hours of completing the job. That's great service! It's early, but I expect that the great service will continue if we experiene any problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,150

Alphonse G.
09/2010
5.0
plumbing
  + -1 more
Very friendly and responsive.
Description of Work: Replaced outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James W.
04/2009
1.0
plumbing
  + -1 more
See above.
Description of Work: The call was for no heat and hot water. When the technician arrived he lit the furnace and then proceeded to replace zone valves at the tune of $110.00 a piece without asking me (the home owner). All I really wanted was the hot water fixed which he couldn't do because there was a part that needed to be ordered. So two zone valves later, tinkering with a thermo cupler (that wasn't even the problem), and 2 hours of meaningless labor; a bill arrives at my house for $470.00 I would have never authorized the zone valves being replaced because I'm going to install a whole new heating system that will use circulators instead of zone valves. So there's $220.00 gone! It's my opinion that Carl F. Riedell & Son tells their technicians to replace things without asking the homeowner. Then send a bill. What a surprise that was...And the unfortunate part of all this is that my parents used Carl F. Reidell for 30 years and I can remember them coming over often, but not any more. They burned my Mom too! CALL ANYONE ELSE BUT CARL F. REIDELL & SON!!!!!!!!!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0

$470

Response from Carl F Riedell & Son Inc
Well nothing like slandering a company for fixing a problem. The call was received for no heat and hot water. We fixed the problem and we did notify the the customer. If you read the customers first sentence, it reads: Had a call for no heat and hot water. Later the customer said that he really only wanted the hot water fixed. My tech was to know this? This customer was not home at the time of the call. However a female representative was home and was told of the zone valve problem. Further more I did credit the customer a half hour for the problem with the pilot which is a factory defect. This Customer had not used us before. It seem to me that he is the type of person who likes to complain about anything. Carl f Riedell doesn't replace parts that are not required or are not Authorized to put in by the customer. If He didn't want system fixed why did he call. Guy Riedell 3rd Generation

Contact information

778 Main St, Osterville, MA 02655

carlriedell.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Water Filtration and Softening,
Kitchen and Bath Remodeling,
Electrical,
Natural Gas Lines,
Drain Cleaning,
Gas Logs,
Chimney Caps

FAQ

Carl F Riedell & Son Inc is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Carl F Riedell & Son Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Carl F Riedell & Son Inc offers free project estimates.
No, Carl F Riedell & Son Inc does not offer eco-friendly accreditations.
No, Carl F Riedell & Son Inc does not offer a senior discount.
Yes, Carl F Riedell & Son Inc offers emergency services.
Yes, Carl F Riedell & Son Inc offers warranties.
Carl F Riedell & Son Inc offers the following services: Bathroom & kitchen remodeling. Repairs large & small. New construction. Winterizations. Water heaters. Household plumbing. Garbage disposa. Hot water heaters. Humidification systems. Showers. Faucets. Gas log installations. Pool heaters. Oil tank. Asbestos removal. Chimney.

Contact information

778 Main St, Osterville, MA 02655

carlriedell.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM