Description of Work: Cleaned house |They were late and didn't need do a good kob
Rating Category
Rating out of 5
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$450
Lee N.
01/2012
1.0
house cleaning
+ -1 more
I made an appointment with this company 3 times, and 3 times they did not show up, nor did they call to cancel. I was forced to call them after each missed appointment, and the owner Dexter always had a excuse about how it wasn't his fault (car trouble, worked too long at the previous house, forgot "oh was I supposed to be there today"?) and each time he stated that he was too busy to call me ) Naturally Clean wasted a great deal of my time and money. For 1 appointment I left work early to let them into my house, and the other 2 appointment were on my valued day off, Saturdays. This company is completely unprofessional.
Description of Work: No services were performed, and I did get my money refunded from LivingSocial.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$85
Susan F.
11/2011
1.0
house cleaning
+ -1 more
Booked a three hour central cleaning, confirmed our location was not too far and set a date for prior to Thanksgiving. They called the night before they were due to come to say they had to cancel because we were too far away! Not happy. When I explained they left me in a hole they did offer to come anyway but by then I felt I didn't want a company that unreliable in my home.
Description of Work: Booked a "centralized cleaning" special through Living Social.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
KAREN J.
10/2006
5.0
house cleaning
+ -1 more
Dionne and her team are incredibly thorough and diligent. They spent hours and hours cleaning a very dirty, dusty older home, leaving it sparkling clean for our move-in date. Dionne kept me informed about everything she was doing, and made sure she was focusing on the areas I wanted her to. They use only environmentally friendly products, which is a nice bonus.
Description of Work: Did a thorough, top-to-bottom cleaning of a recently purchase home.
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Service Categories
House Cleaning
FAQ
NATURALLY CLEAN is currently rated 3.5 overall out of 5.
No, NATURALLY CLEAN does not offer free project estimates.
No, NATURALLY CLEAN does not offer eco-friendly accreditations.
No, NATURALLY CLEAN does not offer a senior discount.
No, NATURALLY CLEAN does not offer emergency services.