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Castle Electric, Inc.

Electrical, Lighting, Ceiling Fans,

About us

Castle is a family run electrical company based in Norwood, MA. We know what it is like to be a homeowner; it is not easy to choose the right company to provide service to your most valuable asset. We use our years of experience to get the job done right the first time. We arrive on time; provide prompt, clean and reliable service. We use upfront pricing so there are no surprises. Once a contract is agreed upon we stick to that contract. We have always treated our customers as we would like to be treated, this is how we build our business, on the appreciation of our happy customers! * We have 30 plus years experience. * Your satisfaction is our highest priority * Centrally located office provides quick service for you. * We provide service to all of eastern Ma. * We stand behind all of our work. * 24 hour Emergency Service * Because your home is your Castle!

Business highlights

28 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

All residential and commercial electrical work, including but not limited to: service upgrades, replace Fuse Boxes, Replace Circuit breakers, central heating and air conditioning, ceiling fans, lighting, smoke / heat / co2 detectors, appliance wiring, security / outdoor lighting, power outages, violations corrected, pool and spa wiring, Wiring for additions & renovations, motors and controls, generators installed, partial power, short circuits and Overloads, Fire Alarm wiring.

Services we don't offer

Non electrical services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8164 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 76-100 of 164 reviews

Nina G.
08/2013
5.0
electrician
  + -1 more
It went very well. They had a little trouble running the wire up to my room but they found a solution.
Description of Work: Added a dedicated circuit to my bedroom for AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Mary Jo B.
08/2013
5.0
electrician, lighting
  + 0 more
I love my new light fixture & even has them add a dimmer switch feature in order to vary the overall brightness I experience with the (hallogen) bulbs in this new fixture. (This also addresses the small bathroom getting too hot during summer due to full-force hallogen bulbs heating up space.)
Description of Work: Install a bathroom light fixture while addressing difficult placement due to fixture type, wall material and structural barriers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

PATRICIA N.
07/2013
5.0
electrician, lighting
  + 0 more
I had what could have been an emergency situation. Called at noon, they were here by 1:30 (same day service). Lisa was the electrician and she had an apprentice. They were thorough, efficient, neat, and communicative. I had been told by a HVAC guy that a loose live wire was running down the wall and I also had been having a switch shutting off in the box. They checked out the wire and all associated plugs in the area and solved the problem. They changed out a fixture that was shorting and I had two two-pronged outlets converted to three pronged. Informative and pleasant. They even noticed one of my extension cords was shorting an ac unit. I was impressed and appreciative.
Description of Work: Trouble shooted why a circuit was blowing, changed outlets, removed a fixture

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

James M.
07/2013
5.0
electrician
  + -1 more
Jim and his crew did a great job in accommodating what we wanted done. They setup all work areas with protection from dust and debris and went to town. The job was scheduled for a full day and they had it finished in about 6 1/2 hours. Everything was great. Clean, as new with the new fixtures and old placements for switches. Jim then showed me the crack in on of the ceiling fans glass and I thought to myself it happens in shipping all the time, I could have busted it bring it from store, so I cannot blame him. Maybe an hour later the light blew in the ceiling fan. It was a special LED light that was part of fan. Long story short I ended up getting a different one. I called Jim and he came out and took down the defective one and put in the new one.... NO CHARGE! That was awesome. I would highly recommend Castle Electric to anyone in the area needing electric work. They will be changing wiring for wall mounted flat screens and doing the same with lighting downstairs when we can get that project rolling.
Description of Work: Jim and his crew changed the light switches from switches that power an outlet (plug in lamps) to switches that turn on two overhead lights and two ceiling fans (which we provided) in the upstairs portion of our split level. So we had four rooms changed over in all.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Samantha M.
07/2013
5.0
electrician
  + -1 more
Prompt, knowledgeable, courteous. Did the job as requested, and on time
Description of Work: Installed several outlets, and motion sensor driveway light

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Daniel S.
07/2013
5.0
ceiling fans, electrician
  + 0 more
Fan I purchased was the wrong one for the slope of the ceiling. Not the fault of the contractor. They removed what they had done and returned everything as they found it.
Description of Work: tried to install ceiling fan.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

STEPHANIE M.
07/2013
5.0
electrician
  + -1 more
They were hung up at another job so got here later than expected but called to inform me and then stayed here after hours until the work was completed.
Description of Work: Found and fixed a leak from kitchen pipes/

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Brendan S.
07/2013
5.0
electrician
  + -1 more
The service was excellent from start to finish. They have great customer service and follow up to ensure customer satisfaction. The owner performed an assessment of project and provided estimate but needed to come out in order to gain specifics. The owner came out and scoped the project and began work right as scheduled while his employees finished another job. Once the two employees arrived, he reviewed the job and left the completion in capable hands. They installed new wiring, put the ceiling fan together as it was in a box and then installed along with the controller. Prior to owner leaving he confirmed price as stated . Two days after project was completed the owner called to follow up regarding the service.
Description of Work: Installed new wiring for a ceiling fan on a 3 season porch, along with a new control switch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

MARIE M.
07/2013
4.0
electrician
  + -1 more
couldn't repair electric outlet....said multiple times they would respond w/suggestions..never did
Description of Work: replaced security lights on deck

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$300

Barry E.
07/2013
5.0
ceiling fans, electrician
  + 0 more
Went well took about 4-5 hours. What impressed me was they had to make holes in the ceiling (a textured one) for the skylight. I thought they did a wonderful job considering they are not plasterers.
Description of Work: Installed a prepaid ceiling fan (another vendor) and connected power to a skylight that was able to be opened via a remote control

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Felix A.
07/2013
4.0
electrician
  + -1 more
Overall they were prompt, friendly and did a fairly good job. They were very upfront with their pricing although way over the cost of the Angie's list deal that I purchased. The only issue I had was that they installed a dimmer switch for my ceiling fan/lighting fixture without first checking to see if the fan could work with one. The fan came with remote control unit which they didn't install at first and then asked my wife afterwards if she wanted them to install it they would but they didn't recommend it. It turned out that the dimmer switch couldn't be used with the fan and ended up blowing out the fuse for the lighting fixture. I ended up replacing the dimmer switch and installing the remote control unit myself after speaking with the manufacturer because the dimmer could've killed the motor on the fan as well. I think if I ever use them again I'd do my research upfront and make sure to have very clear directions for them.
Description of Work: Install a ceiling fan where there was no existing fixture.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Michele M.
07/2013
5.0
electrician
  + -1 more
I could not have asked for a better or more conscientious & knowledgeable electrician. I have a 130 yr old Victorian. Any concerns regarding placement of fixtures, existing wires etc were immediately addressed and discussed. Castle Electric has been professional and personable from the first phone call and I will continue to use them for all of my future electrical needs. Thanks to Angie's list they are busy busy busy so make sure to book them well in advance!
Description of Work: I had a new exterior light fixture installed as well as (3) swapped out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Sherri F.
06/2013
5.0
electrician, lighting
  + 0 more
They were friendly and professional and didn't make any fuss about coming back out.
Description of Work: Wired a plug, replaced 2 plugs, re-wired a ceiling light, which involved getting into the attic, removing boards for access to the wiring, etc. They came back to fix a circuit that wasn't working following the original work and back once again because a different light blew a light bulb that they had replaced 24 hours prior.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Les J.
06/2013
5.0
ceiling fans, electrician
  + 0 more
Jim was very easy to work with. He was courteous, punctual, and professional. I signed up for two hours of electrician services through Angie's List. Jim and his co-worker Mike, arrived on time and performed all the work in a little over an hour. He did not charge me for the additional hardware (3 outlets). Quality work at a great price. I would not hesitate using Castle Electric in the future. A+! Thank you
Description of Work: Replace old ceiling fan with new one. Replace several outlets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Christopher N.
05/2013
3.0
electrician
  + -1 more
I purchased an Angie's List Big Deal special offer for this service.
Description of Work: I used Castle Electric to reconnect one electrical outlet. I also had an outdoor electrical outlet on my back porch that stopped working and I was hoping they could fix that but they were not able to.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Shira D.
05/2013
4.0
electrician
  + -1 more
The work was good and they were responsive but they were WAY OFF on their estimate. I bought a deal and wanted to do what they could in that time frame. They told me what they could do in that two hours and went significantly over, costing me a lot of money that I had not planned on spending.
Description of Work: Installed three lights

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Anne B.
05/2013
4.0
electrician
  + -1 more
This was a "Big Deal" arrangement. 2 hours of work for $99. I needed several things fixed, but he only really fixed one. The other two requests - fix a door bell and fix some track lighting, he said he couldn't do because he didn't have the right pieces. Rather than offer to run to Home Depot (about 2 miles away), he provided a list of things I needed to get. He said once I had all of that, he'd be willing to come back and do the work, for roughly an additional $300. (Not including what I needed to buy.) He was a really personable guy, but because he was in and out quickly and I didn't get everything crossed off the list, I don't feel like I received the value I expected for this deal, which was disappointing.
Description of Work: Replaced a light fixture, explained some issues with other items.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99

David A.
05/2013
1.0
electrician, lighting
  + 0 more
The worker came out and gave an estimate on the job. He was trying to upsell me on more work such as adding additional outlets, which I was not interested in. The estimate was very high and all clumped together so I could not see what costed what. "F" for frustrating.
Description of Work: I purchased the Big Deal for $99 for 2 Hours of Professional Electrical Service. I was going to use this deal to fix a couple of lights in my basement.
Rating CategoryRating out of 5
$99

Response from Castle Electric, Inc.
First off we are sorry for your inconvenience. Second we were the owners of the business who came out to look at this project not our employee's. We never try to upsell; it is not the way we do business. We operate and treat people the way we would like to be treated. In an estimate we listen to what the client is asking for and make suggestions based on our professional experience. We are here to install what we are asked to install, simply put. As far as the estimate goes, we break them down in a simple manner, usually room by room. If a client would like a more detailed estimate, all they have to do is mention it and that is what we will do. We are a service based company and strive to provide the highest level we possibly can. If there is anything we can do to correct this for you please do not hesitate to call and we will gladly do so.

Robin A.
05/2013
5.0
electrician
  + -1 more
Very professional, they worked quickly without any mess. Great job!! I would definitely call them again for any electrical problem.
Description of Work: Misc electrical checks, changing outside flood light bulbs, replaced outside plug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erin M.
05/2013
5.0
electrician, lighting
  + 0 more
Great - fast friendly and competent.
Description of Work: Hanging light in dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

BARBARA H.
05/2013
5.0
electrician, lighting
  + 0 more
Jim was at my house right on time. He started with the dining room light. Of course, being an old house, it turned out to be a much longer and more difficult job than expected, but he had the necessary tools in his truck and was able to replace the old light with a nice new one. It looks great! He also quickly fixed a light in the cellar. Altogether, he was at my house about an hour longer than he planned, so he just charged me for the extra hour. Changing out the dining room light was very messy because he had to put a hole in the ceiling for a new box, and he did a great job cleaning up. You would never know anyone was working there, and you can't tell the hole was even there. I highly recommend Jim and Castle Electric.
Description of Work: I hired Jim through Angie's Bid Deal. I received two hours of labor for $99. Jim Prescott replaced an old chandelier with a new light, fixed a light fixture in the cellar that wouldn't turn on, and gave me estimates for several projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$273

stephen S.
04/2013
5.0
electrician, lighting
  + 0 more
After reading Angie's List in search of a reasonably priced electrician, I opted for the $99 special of Castle Electric. I hesitated when I saw the Norwood address, but found that they frequently service Brookline. I called and received a callback from owner Jim within 3 hours, explained the troublesome items in my electrical system, problems that had been nagging at me for 10 years, and we set up an appointment at my convenience, between 8 and 9 AM, today, Jim and his son Jim arrived at 8:45 AM. My condo unit is of 1940's vintage. Much of the wiring and many of the fixtures are "old". But... "Old" does not phase them. They did their work in one hour, repairing and replacing as needed, and solved my two problems. They work extremely well, efficiently, pleasantly and professionally together. When the finished, they cleaned completely the bathroom and elsewhere where they worked. Jim and JIm are completely trustworthy, and Castle Electric is very reasonable in cost. I did not ask for an estimate prior, and am totally satisfied with their work.
Description of Work: Corrected wiring and connections in ceiling light in bathroom. Installed new switch. Installed new ceiling light fixture. Supplied and installed a replacement twin breaker in circuit breaker panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Ines S.
04/2013
5.0
electrician, lighting
  + 0 more
Top of the line electricians. Which is refreshing after dealing with so many incompetent and/or irresponsible ones. Jim's team arrived promptly, was very clean and professional, did an excellent job, at a great price. I'll most certainly use this company again for my future electrical needs. And highly recommend it to any one who wants the best for his/her money.
Description of Work: Mounted wall lamps and fixed ceiling light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Susan W.
04/2013
5.0
electrician
  + -1 more
Jim Prescott responded immediately to my call. I had phoned 2 other electricians who couldn't help us and a week had gone by with our large appliances plugged onto extension cords. He was very nice on the phone and very professional when he arrived. He got straight to work, was very efficient, very knowledgeable and very helpful. Castle Electric would definitely be the first Electrical Experts we would call should we need any electrical work done in future.
Description of Work: We had a problem with a circuit breaker in the electrical box in the garage. The breaker would tripped off for no apparent reason leaving our overflow fridge & freezers without power as well as a downstairs bathroom and wall sockets. When touched to reset it would make a sizzling noise and appeared somehow loose to the touch. Jim Prescott was busy on a job but promised to come to check out the box as soon as he could the same day, explaining he had 2 stops to make before he could get to us. He advised us to switch off the breaker which we had already done, but said he would definitely be with us the same day to make sure it was safe. He gave us a time and said he would update us about timing. He not only updated us well in advance of his expected arrival but later arrived very punctually, fixed the problem and gave us advice on other electrical questions. In order to get to the plate covering the box, which was recessed into the wall, he had to remove built-in shelving which had been placed over and around the circuit box by the previous owner of the house. He got straight to work, no complaints, tackled the job skillfully and with good humor considering what he had to do to get to the cover plate. We are very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Steven B.
04/2013
5.0
electrician
  + -1 more
The perfect experience One call to Jim and he knew exactly what was needed. He visited the house to create the estimate. We also added a plug for an electric dryer. He gave us a date and time for the estimate and showed up and explained everything to my Wife so she understood. He explained the least and most amount of worked that could be required. They would not know exactly how much is needed to be done until they started to take things apart. We received an estimate that called out all the work items and which was the possible extra according to the state they found. We set the date and time and he was there and got right down to work. In the end, the work was incredible; it was so clean you would not know they were there. He explained everything to my Wife so she understood and the final price was less than the estimate because it didn?t need the extras. When you look at the work that is exposed outside you can see the quality and care that was taken in the work. This is the type of person you want to find and stick with them for all your electrical work.
Description of Work: We live on the beach that causes corrosion of the outside electrical. We lost ½ of the power coming into the house – every other breaker was dead. Some things in the house had power and some didn’t. We called Nstar who diagnosed the problem and gave us a temporary fix. We needed to replace the outside meter box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Contact information

106 Access Rd, Norwood, MA 02062

http://www.castleelectric.biz

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
A16191
Trade License Locale
MA
Trade License Authority
Massachusetts B​o​a​r​d​ ​o​f​ ​S​t​a​t​e​ ​E​x​a​m​i​n​e​r​s​ ​o​f​ ​E​l​e​c​t​r​i​c​i​a​n​s
Trade License Expiration
07/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Generator

FAQ

Castle Electric, Inc. is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Castle Electric, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Castle Electric, Inc. offers free project estimates.
Yes, Castle Electric, Inc. offers eco-friendly accreditations.
Yes, Castle Electric, Inc. offers a 5% senior discount.
Yes, Castle Electric, Inc. offers emergency services.
Yes, Castle Electric, Inc. offers warranties.
Castle Electric, Inc. offers the following services: All residential and commercial electrical work, including but not limited to: service upgrades, replace Fuse Boxes, Replace Circuit breakers, central heating and air conditioning, ceiling fans, lighting, smoke / heat / co2 detectors, appliance wiring, security / outdoor lighting, power outages, violations corrected, pool and spa wiring, Wiring for additions & renovations, motors and controls, generators installed, partial power, short circuits and Overloads, Fire Alarm wiring.
Non electrical services

Contact information

106 Access Rd, Norwood, MA 02062

http://www.castleelectric.biz

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day