They are contracted to do flooring for LL Flooring in Maine. They subcontracted to another company for the install. During the install the sub inadvertently cut partially through a wire that lowers an outlet and two lights. I sent them an email with photos and have now called twice leaving a detailed message and asking for s call back. They have yet to return the call. I am now I contact with LL Flooring concerning this and they are aware of BM Flooring lack of response. I should mention the sub also failed to complete the 1/4 round in a section of our dinning area. Beware of doing business with this company.
Description of Work: Install LVT for LL Flooring
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
Daniel C.
02/2020
1.0
hardwood floor
+ -1 more
Warning! Deeply disappointed in the BM Flooring. I have had a disappointment time with this company. If Lumber liquidators is using them to install your floors go someplace else. After the install of my floors, 4 months later, I was having issues with flooring separation and notices some poor re-finishing I paid for on top of the new install. I went into Lumber liquidators to ask for them to come look at the floor. They said they would contact BM flooring. 2 months of trying to get a hold of them BM flooring they finally responded after several attempts from myself and Lumber liquidators by email. They asked for a few pictures and would not even come look at the floors. After looking at the pictures they determined they were fine, and not their issues. I asked for someone to come look at it. There response was to wait another month. I have asked to speak to the owner. No response. This is the company motto “no response” to anything that does not give them money. I paid them over 7000 dollars and cannot even get a call back from them. WARNING GO SOME PLACE ELSE.
Description of Work: Floor install and refinishing of old flooring.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$7,000
Gregg C.
12/2014
5.0
hardwood floor
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carrie C.
09/2013
5.0
hardwood floor
+ -1 more
Beautifully -- floors look great. A small spot was missed with the last coat. They came right back and made it perfect.
Description of Work: Refinished our hardwood floors on the entire first floor of our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
THOMAS C.
09/2007
5.0
flooring contractor
+ -1 more
Their responsiveness wasn t great. It took them a while to return my calls when I had questions. As far as the job performance though, they always showed up on time. They worked quickly and their price was good. I would recommend them.
Description of Work: BM Flooring removed some carpet and installed laminate Pergo flooring over the area, as well as on top of some existing flooring. This totaled 1,000 square feet.
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Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation
FAQ
BM FLOORING INC is currently rated 3.4 overall out of 5.
Monday: 9:00 AM - 3:00 PM
Tuesday: 9:00 AM - 3:00 PM
Wednesday: 9:00 AM - 3:00 PM
Thursday: 9:00 AM - 3:00 PM
Friday: 9:00 AM - 3:00 PM
Saturday: 9:00 AM - 3:00 PM
BM FLOORING INC accepts the following forms of payment: Check