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B & D Air Conditioning & Gas Heating

Heating and Air Conditioning, Drain Cleaning, Water Heaters,

About us

B&D Air Conditioning & Gas Heating Service, Inc. is a family based business which has been owned and operated since 1980. We happily provide dependable and efficient service for residential and commercial customers specializing in air conditioning systems, heat pumps, ductless units, and gas heating systems. We are a Factory Authorized Carrier dealer.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Cooling Systems Sales & Service. High Efficiency, Boilers, Steam Heat, Ductless Air Conditioning, Ventilation, Humidification, Duct Work, Air Quality.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.652 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
0%
3
4%
2
8%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 52 reviews

David H.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great. I got estimates from four companies I found on the Fujitsu websire. Charlie from B & D was the most helpful and also had the lowest price. B&D is an "Elite" installer which means you get a longer (12 year) warranty on equipment. The crew was great, efficient, friendly, and cleaned up after. This is a family business and the crew chief is the owner's son. They also helped apply for rebates etc. (price below is before rebates--installed two units with three indoor heads on each. Total rebates about $2500; haven't gotten them yet.)
Description of Work: Purchase/installation of Fujitsu mini-split heat pump system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Lindsay P.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
We have worked with B&D for several years on our Gas and HVAC System for service and they have always been responsive and great to work with. We just purchased a new house and needed to replace the 30 year old central air system. They were quick to fit us into the schedule, transparent on pricing and did an excellent job, I would highly recommend working with them.
Description of Work: New Central Air System Installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa L.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were professional and timely. Everything was fine.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Andrew N.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job and were very knowledgable. As you can see from the Fujitsu web site, they have done a ton of installations of these Fujitsu mini split units. They were honest, good people from a family business who did a careful job and cleaned up as they went. They made it as easy as possible for us to continue with our lives while they were working. We will definitely call them for any periodic maintenance on the units.
Description of Work: Installed 5 Fujitsu mini split AC/heat pump units for a cape.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,200

Nicole B.
09/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
I live in a two family house built in 1925 that had been turned into 2 condo units, each having its own ancient gas fired furnace and water heaters. After last winter and some close calls with frozen pipes, and with the government incentives available, my neighbor and I were ready to replace these relics. We did some advance homework about what was out there and invited 4 contractors to give estimates. Out of the 4, Charlie Dolabany of B&D was our choice. My boss had highly recommended him after he put in units in his house. We were impressed with Charlie as he had the best price (competitive but with a nice break since he was doing 2 jobs at the same time), excellent product, shortest time frame for the work, and the best idea of how to site and vent the equipment. He was very clear and understandable in his explanation of the new heating technology (no small feat!), had the training and experience to do the installation right and brought up himself all the issues and concerns we had thought about in making the conversion and addressed each one thoughtfully. He never made a hard sell, didn't speak in jargon, and recommended equipment that was appropriate for our property, never pushing for something more expensive. He gave us an great referral for the asbestos removal we needed. He has excellent office support by his wife, Mary, who explained how the process would happen and said she would do all the rebate paperwork for us, which was an added plus. Charlie and Mary were responsive to all our calls and we were very impressed with their excellent customer service. It was clear that they had a lot of integrity and were committed to making this very unsettling and stressful experience as easy as possible for us, without charging all outdoors for the privilege. We got our estimate with all the details the day after Charlie came to look at our job, we scheduled the work and on the day, everyone showed up on time. All the workers (one of whom was the son, JIm) were friendly, courteous and respectful of the property and our neighbors. In two days, they had disassembled and carted off the old cast iron furnaces and water heaters, installed the new equipment, made sure it all worked, cleaned the place up and taught us what we needed to know for optimum operation of the equipment and what to watch out for if any problems might arise. Being an old house, there was a lot of complicated plumbing and Charlie reorganized and simplified everything, using good grade materials, clearly marking pipes as he went along. He reassured us he would be back anytime should any concerns arise (and he had done so for my boss, at no charge, when something needed tweaking after the installation). They carefully sorted out our paperwork and Mary submitted our rebates the next day. This project was no small feat as at one point, there were 6 guys working in our basement, including plumbers, electricians and inspectors simultaneously. The coordination needed for this type of project is considerable and it is testament to the experience and efficiency of B&D that it all was done seamlessly. It was such a quick swap out of equipment, it felt more like a little blip rather than the major project ti really was. We are looking forward to significantly lower gas bills this winter, and have the greatest confidence and peace of mind in our new high efficiency heating system. We can recommend this company unreservedly and with the highest enthusiasm - B&D clearly goes the extra mile and was a pleasure to do business with in every way.
Description of Work: replaced 60+ yr old gas fired furnace and replaced hot water heater with new high efficiency gas furnace and indirect water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

Christopher V.
06/2015
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
I would like to provide feedback on their service visit on June 5th. I had set up that appointment by phone, asking for service records on the HVAC system located in our house, knowing that B&D team was hired by previous owner. In addition to a general condition review of the furnace and A/C unit, I was asking for external piping insulation weather damage repair. It was my understanding that a service fee of $185.00 was expected to cover the labor required to provide the service. When the two associates showed up, they had spent most of their time at the A/C condenser unit. The senior technician also discovered a minor issue with thermostat, which was not properly attached to the wall. At the end, he presented me with a bill for $385.00, which included $200.00 charge for A/C unit Freon refill. I never had a chance to approve the refill service, and was billed after the fact. If I had a chance, I would not approve it. Additionally, the insulation was not repaired, no service records were shared, the thermostat was not reattached to the wall, and the second A/C condenser unit was not even inspected. My expectation from the team coming with very good online ratings would be to see additional charges approved before any work has been complete or supplies used, and also that my request to provide specific services would be addressed. I have reached out to the business on June 8th, and spoke shortly with two of associates, but none of them were able to find time to contact me with a resolution for last 22 days.
Description of Work: Site visit.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$385

Response from B & D Air Conditioning & Gas Heating
We have never serviced a [Member Name Removed] in Walpole

Signe P.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Easy fix to issue - we are new to house and learned lots about our system
Description of Work: Checked boiler

Rating CategoryRating out of 5
value
1.0

Yes, I recommend this pro
$130

Gail M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Excellent experience. They worked with us and MassSave for the best configuration. They were the only ones to recommend the upstairs Fujitsu configuration to replace the dated unit. They were prompt, professional and answered all of our questions. Would highly recommend.
Description of Work: Replaced current outdated central air on second floor. Installed Fujitsu unit in attic to take its place and service second floor. Installed Fujitsu ductless unit on first floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,400

Timothy D.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was an absolute pleasure to work with Charlie, Mary, and their sons. From the beginning, I was very impressed by Charlie. He gave it to me straight from the very beginning, telling me, "that would be overkill, this would be a good fit, etc.." There was no nonsense- I felt like he sized it up exactly as if it were his own house. Charlie was very knowledgeable and at no time tried overselling. After interviewing a total of 4 companies, Charlie's price came in at the middle and the number was very reasonable. What really won me over was when I asked for a reference customer. Mary provided the name and phone number for a past customer who lives 2 towns over from me and had a similar system installed by Charlie. When I called, we literally spoke for about 45 minutes. Her review and recommendation of the family was glowing! She also clearly liked the Fujitsu mini-splits. B&D is a family business. After signing the contract, Charlie and his two sons came out to do the install over 2 1/2 days. The whole team was very professional and friendly. They did very neat work and showed my wife exactly how to use the system. We also had a great time chit-chatting about family, doing renovation projects, etc. You can tell that these are really good people. In summary, the whole experience was fantastic. I got exactly what I wanted at a reasonable price. The work was very neat and professional. The family is very friendly and good people to work with. They also know their stuff like the back of their hand! I wish them continued success!
Description of Work: Installed 3 Fujitsu mini-split systems (heating & cooling) consisting of 6 internal and 3 external units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Joel F.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
The installation was flawless and they cleaned up totally after the installation. They also arrived on time and completed the job by the end of the work day. I would not hesitate to highly recommend them!
Description of Work: B & D installed two Fujitsu Mini-Split combination heating and air conditioning units at our home in Framingham.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Jim O.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
I checked all of the causes given to me by the Tech, and low & behold I was able to get the furnace & hot water working again. Then when I couldn't have been happier with my experience, the service tech gave me an unexpected call back to make sure that my heat was working again. I just found my new heating & air conditioning company.
Description of Work: I was faced with an emergency when my furnace quit on me during a cold night and morning. I contacted their emergency number, and received a call back right away. The service tech was great, giving me the cost up front, and some advise on the some causes for the furnace to quit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

denise T.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. They arrived a little later than scheduled, but we're very professional and just plain nice, something you do not see enough of these days.
Description of Work: Checked out the heating system. Make sure functioning well before winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$153

Marlene D.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
I chose B&D primarily because of price (for a top of the line Carrier HVAC), but they also happened to be the most personable. It is a family-run business and everyone, from Charlie and his wife, Barbara, who runs the office, son Jimmy, who assists Charlie, to Jimmy's cousin were not only professional, but friendly. Charlie originally underquoted me by $700 since he included the compressor location in the quote. But because he admitted to making a mistake and made a good case of justifying the extra $700, I thought it was fair to pay the price difference. B&D's pricing was still reasonable despite the price increase. Barbara also simplified the MASSAVE process, filing required documents so I could get my rebates quickly and making sure I maximized all possible government and corporate discounts/rebates due me.
Description of Work: Replace Central Air/Heating system, added ductwork, compressor relocation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,400

Judy W.
10/2013
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
He came out for a quote next day after contacting. His quote was a bit higher than few other competitors, but since he has extended warranty from the broiler manufacturer, we decided to go with him. He was very professional throughout the whole process and was on time and finished the job in two days (as proposed). It's hard to tell the quality of work but we don't have any issue so far (only been two weeks). The installation process was smooth. Overall, they did a good job.
Description of Work: Replace an old gas boiler and water heater with energy efficient units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Shubha L.
06/2013
2.0
heating & air conditioning/hvac
  + -1 more
Our Air Conditioning System stopped working. We called the company - they told us that the evaporator coil had a leak. Fortunately the coil was in warranty, so it was covered. They charged us $427 to replaced the leaked out refrigerant and labor and truck charge. They did not have the replacement part and said they would come back. The understanding was that we had paid in full and there was no more money to be paid. When they came and replaced the faulty part, they charged close to $300 for labor and truck charge. We called the owner to complain at having charged us twice for the same issue - his reply was that was the way they did business. We were pretty dissatisfied with the reply - we will not go to this company again.
Description of Work: Replaced a leaky coil which was out of warranty.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$700

Nancy M.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Their service was great. Everything was perfect. They came and we had a problem so they returned that same day. They moved our thermostat so it would be more sensitive to the temperatures in our house because it was running warming than I like it. I had no problems at all with the service and I recommended their services to anyone.
Description of Work: They installed a Fujitso heat pump. It does heating and air conditioning at the same time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sergey D.
03/2013
2.0
heating & air conditioning/hvac
  + -1 more
As it came out during the heating season, by leveling the unit the serviceman cracked the connection of the unit to the ductwork and created an 1 inch gap.... I do not know how much we spent heating the attic. It took a lot to fix the problem in January.
Description of Work: It was a water leak from AC unit in the attic. Serviceman found that furnace was not leveled and pitched it over to level. Quick easy fix for $125 as it seemed.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$125

Patricia P.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went great, I would highly recommend them.
Description of Work: B&D Air Conditioning & Gas Heating came out to check our A/C Unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pang L.
10/2012
5.0
heating & air conditioning/hvac, water heater repair, gas leak repair
  + 1 more
Charlie came out and give us an estimate right on the spot and he also advised us to contact MassSave to apply for 0% interest rate Loan for 7 years and additional attic work for minimal cost. Charlie is knowledgeable, experience and honest about his work and work to be completed. Because they are certified with Triangular Tube they offered additional 5 years of worry free warranty which really puts our minds at ease. Charlie and Jimmy are top-notched technicians and answered every question we had. The work took 2 full days because we didn't have a bulkhead, otherwise it would have been completed sooner, and they have never complained even though the old oil furnace weighed 1200 lbs. Mary in office answered every call we had and called you back right away, she is invaluable in filling out all the rebate info and getting them to the right utility companies. Overall we are extremely happy with the work B&D performed and completed, now we don't even hear the furnace go on when we are downstairs, not to mention how much money we saved on our heating bill last year, and it was the mildest winter we had in years. We would definitely recommend B&D to all our family and friends.
Description of Work: Gas Conversion from Oil to gas They removed an old gas furnace, water boiler and gas tank. Then installed a new new high efficiency Presitage gas boiler and an indirect Triangular Tube boiler for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

Peter M.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
They have excellent service. They were outstanding. He was very friendly and really puts you at ease. They were very neat when they did the work. It took them a couple of days, but everything that they did was top-notch. The quality of the equipment that they sell, which is Triangle Tube, is also top-notch and very highly recommended.
Description of Work: They installed a new high efficiency HVAC unit for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,400

Audrey O.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
My AC was not working and it turned out the my filters were clogged. He advised me to change the filters more regularly and even offered that if I could learn to do it myself it would save me money - he told me where to buy the filters and how much to expect to spend. I would definitely call him with further issues. I was serviced by the son of the owner.
Description of Work: Broken AC just needed clean filters installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LORI F.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
Out of three Angie's List HVAC companies that came to my home, I really liked this team. It was a father and son who did the work. They were not pushy salespeople and answered all of my questions. Especially those pertaining to rebates ie. cool smart certified. I even emailed them back several times to help understand the SEER rating. They got back to me each time. His quote came in just a couple of hundred dollars higher than another company I went with. My main reason for not hiring them was he deals with Carrier AC units and I wanted to go with Trane because that's what I had and it was running fine, even after 20 years!
Description of Work: I wanted to change my current central AC unit with a more energy efficient unit.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael P.
01/2012
2.0
heating & air conditioning/hvac
  + -1 more
They were called in to do routine check-up on our gas furnace around the beginning of the heating system. The furnace was 3 years old. They made sure the vents were clear and changed a battery and left. They told us there was practically nothing to be done to maintain a newer gas furnace. Fast-forward to the end of January and our system went out at night on a weekend. We got another company in on an emergency basis, and he diagnosed an element with carbon build-up that should have been cleaned during the maintenance visit. In his words we "got ripped off." This company got good reports on Angieslist, but they must have a sloppy technician working for them.
Description of Work: They were asked to come and do basic maintenance on a 3 year old gas burner.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Douglas C S.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
they did a thourough job, explained everything
Description of Work: checked steam boiler and forced hot air furnace, checkup b/f heating season

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Elvis T.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
Overall a very good experience. The price was reasonable for what we wanted and it was a very good idea to install the ductless system on the 1st floor. I took their suggestions and it all worked out. One thing I really like about this company is their dedication and pride. They really stand by their work. Just recently Jimmie came back and was asking how we like the new AC and exhaust fans. I had mentioned that the exhaust fans seemed weak. He spent his time and even bought some new parts to fix this problem and now the exhaust fans work great! Please note installing exhaust fans was not their main job but because it was part of the deal they went out of their way to make sure we were happy. Again this is the type of attitude that customers really appreciate and I will certainly use them again in the future for my heating or additional AC work!
Description of Work: Jimmy and his team installed two AC units in 2 days time. 1st floor: a Ductless Fujitsu Unit right above the family room. 2nd floor: a traditional duct AC system running from the attic down to the 2nd floor. In addition as discussed, they installed 2 exhaust fans in each 2nd floor bathroom For the traditional AC system in the attic, they made sure the units and ductwork were suspended from the joists, nothing was touching the ground except the actual AC unit itself. Also everything was wrapped in insulation to prevent condensation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,500
    • 1(current)
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Contact information

80 Plantation Cir, Norwood, MA 02062

bdhvac.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Plumbing,
Natural Gas Lines,
Siding

FAQ

B & D Air Conditioning & Gas Heating is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

B & D Air Conditioning & Gas Heating accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, B & D Air Conditioning & Gas Heating does not offer free project estimates.
No, B & D Air Conditioning & Gas Heating does not offer eco-friendly accreditations.
No, B & D Air Conditioning & Gas Heating does not offer a senior discount.
Yes, B & D Air Conditioning & Gas Heating offers emergency services.
Yes, B & D Air Conditioning & Gas Heating offers warranties.
B & D Air Conditioning & Gas Heating offers the following services: Heating & Cooling Systems Sales & Service. High Efficiency, Boilers, Steam Heat, Ductless Air Conditioning, Ventilation, Humidification, Duct Work, Air Quality.

Contact information

80 Plantation Cir, Norwood, MA 02062

bdhvac.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed