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Owen Geoghegan Plumbing Heating & Air Conditioning

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

Additional DBA - Owen Geoghegan Heating Plumbing and Air Conditioning Services.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial plumbing & heating, air conditioning system replacements, energy efficient installations, gas fitting (piping), drain cleaning, sewer & water main replacements.

Amenities

Warranties
Yes
Senior Discount

$25

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.525 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
4%
3
8%
2
12%
1
12%


Rating CategoryRating out of 5
quality
4.8
value
3.9
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 25 reviews

elisabeth Y.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian Z.
07/2015
3.0
heating & air conditioning/hvac
  + -1 more
I left a message for the provider on a Friday, telling him I found his business on Angie's List and that I was actively seeking estimates on replacing my broken central air conditioning unit. The provider promptly returned my call, leaving me a voice mail before 9 a.m. on Monday. In the voice message, which was professional in tone, the provider notified me that an estimate would cost $180, which would be applied to his services if he was hired. I decided not to pursue an estimate, as I have received free estimates from area competitors. I also found it odd that the provider did not identify himself or his business on the voice message, so I had to identify the business from my notes of the companies I called the previous week.
Description of Work: I called to inquire about getting an estimate to replace a central air conditioning unit.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$180

Bill K.
11/2014
2.0
heating & air conditioning/hvac
  + -1 more
Charged $150.00 to give me a quote while other companies were happy to provided free estimates and proposals with no upfront charge. After comparing his quote against other companies, I can understand why he charges an upfront fee of $150.00.
Description of Work: Provided estimate for replacement of central air conditoning system. His quote was highest of four proposals.

Rating CategoryRating out of 5
value
2.0
punctuality
5.0


Response from Owen Geoghegan Plumbing Heating & Air Conditioning
[member name removed] had called me to look at 40 year old AC system to see if it could be repaired and if not replaced because of its age and because it was leaking through his living room ceiling. On the phone I informed him that a 40 year old system was 28 years beyond its useful life and it was not worth repairing, at this time I told [member name removed] there was a fee of $ 150.00 for the estimate which could be applied to the repair or replacement of the system. I also informed [member name removed] that I would give him three estimates good, better, and best that would be tailored to his home, system selection is the single most important aspect of replacing HVAC equipment. HVAC systems sized and installed properly have a 3% breakdown rate, systems not are guaranteed to break down a lot. Dont take my word for this you can look this up and you will see that no matter who the manufacture is about 50% are very satisfied with their HVAC systems and 50% are outraged with the manufacturer, everything in the middle represents the 3%. So I told [member name removed] on the phone that I was not the least expensive contractor and if he was looking for the lowest up front installation cost my company would not be the company to hire. [member name removed] agreed to the fee of $ 150.00 and we scheduled the appointment. [member name removed] and I spent about a half hour on the phone, when at his home he insisted that he would still like to have the repair option along with replacement options which added an extra 1/2 hour to the one hour site visit. Back at the office approximately two hours is spent building a proposal and calling suppliers to find out when this HVAC equipment will be available as with high efficiency equipment is not on the shelf and delivery times from the manufactures depend on the amount and last time they made an order, this could be anywhere from a week to five weeks. Bills estimate required four hours of time of which the $ 150.00 covered business expenses for one hour, this does not include any salary, so the estimates are not free the costs are shared. Given the fact of a large percentage of unsatisfied customers of HVAC installations suggests that a large portion of installations are done with off the shelf equipment that is not selected properly, Now I may sound like I am throwing HVAC people under the bus however the consumer who's only criteria is the lowest price has created a demand for this market. Therefore if you are looking for the lowest upfront cost this company is not for you. If you are looking reliability, energy efficiency, unmatched comfort, and overall lower cost over time then this company is the one for you. Please read all of my reviews to see for yourself. Sincerely [member name removed] thank you for taking the time to write your review about my company. We are all consumers and if we don't understand the product or process it is hard to make a sound decision.

Bill D.
07/2014
2.0
plumbing
  + -1 more
I filled out his web form and explained the project. He got back to me the next day and we set up an appointment. I then received an email fro him stating to allow 3-4 hours for the job. I thought it was just going to be an estimate so I emailed back and asked for an estimate before he started. He said he could give me an estimate before he started the work but it was going to be a flat rate for the estimate that could be applied to the work. To me that meant he would show up, give me an estimate and start the work if I agreed. If not, I would have to pay the estimate fee, which wasn't small. I agreed. He was supposed to show up on a Thursday at 9:00am. He was about 20 minutes late and my wife had left the house. He called and I let him know she would be back soon and I apologized for her not being there. As I was talking through a way to make it work he said "I have places to be, have a good day" and hung up on me. He had me booked for 3-4 hours of work but 30 minutes into the appointment time he had "somewhere else to be?" I found that odd. He may do good work. He just wasn't very patient or professional.
Description of Work: I called him to have a spigot installed at my house. He was responsive via email and made an appointment quickly, only two days after I contacted him.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
3.0

$150

Linda S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Added freon to heat pump. Explained might not work if there is a leak may need to replace the heat pump and the unit in attic for emergency heat. He, also, gave me some pointers on how to get unit to work better. Told me better to use the cheap filters instead of the 3 month ones that prevent air flow.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Donald R.
05/2014
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
Wish we could have contacted them, we always have plumbing issues to deal with. Reviews seemed pretty good on Angies List.
Description of Work: Called on Wednesday May 7th, and left short description of issue and phone number to contact me. As of May 10th they have not attempted to return my call.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Owen Geoghegan Plumbing Heating & Air Conditioning
Sir I have no record of you calling my company, I cannot return calls if I don't get the message for whatever that reason may be. If you don't get a response back on the first call you could use the Angie's list web site for direct communication or you could have used the link right to my website and contacted us. Sorry for your trouble trying to contact us.

Thomas H.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
Owen did the job himself, using outside helpers only for removal of the very heavy, old boiler and water heater he was replacing. The job took a full week, and throughout he work carefully and professionally, including correcting some initial connections he was unsatisfied with. He was glad to explain what he was doing and why, and asked for my input on placement and settings for the new equipment. The work-site was cleaned up very well at the conclusion of the job, and everything worked as expected (although the system is noisier than we anticipated). He is very knowledgeable on the new, technologically complicated equipment he installs.
Description of Work: Installed a new, high-efficiency gas boiler and indirect water heater, removing the older system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Steven E.
03/2014
1.0
heating & air conditioning/hvac
  + -1 more
I'm very very disappointed with Angie's List! One of the two contractors contacted me and never got back and the other one never called me. Recently I tried to contact another contractor from Plymouth, MA for wallpaper and paint estimate and they never returned a message. I've had better results with a FREE local website!
Description of Work: Nothing!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


ELIZABETH H.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Highly professional and thorough, returned my calls swiftly, which was very welcome. The job was more complicated than it appeared initially, given our nearly 200YO house and some funky plumbing work done a few decades ago. He returned day after day to complete the job to our satisfaction, providing a great deal of guidance along the way. And without adding to the cost, took it upon himself to fix a few messes created by whomever took on some of the plumbing previously (most likely not a plumber). We'll be calling him again when we start on our extension!
Description of Work: Installed a washer/dryer hookup plus utility sink in our basement, fixed several pipes an earlier plumber (or general contractor) had left unsealed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Elizabeth S.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Owen came the same day to repair the plumbing problem. He ran into difficulty with the repair but completed the work in a couple hours. He replaced other parts like the drain assembly. He cleaned up when he was done. He was very pleasant and helpful and his work was well done. Would definitely recommend him and hire him again.
Description of Work: Plumbing repair of trap section of bathroom pedestal sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Jonathan H.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
He was efficent and did everything to my satisfaction.
Description of Work: He replaced my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Bryan R.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
We have an older home circa 1890's , and with that comes a lot of challenges. While we were looking for a company to replace our furnace we found out that most heating companies just had one thing in mind, just to replace the furnace. Which in all reality thats what we were looking for. The thing that stood out the most about Owen and Paul was they wanted to help us with our future plans. It cost $80 for them to come in and give us a quote, which was well worth every penny. They worked with us to give us all our options more then what we could even imagine. After meeting with a few Heating companies This was the only one that was able to give us viable options for our future home improvements. Paul and Owen were very good at explaining all the work that would be done. The furnace and water tank they installed is so compact you would barley notice that we have one in our basement. Owen, Paul & Paul worked very well together. They had a plan each day to accomplish and worked until it was completed. It took about 3 days from start to finish. This included orchestrating the removal of the old furnace and inspections from the town and gas company. I can't say enough about them they did a great job we are so happy with our new furnace.
Description of Work: replace old oil furnace and electric water heater with a new gas furnace and hot water system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Jon I.
12/2012
4.0
plumbing
  + -1 more
unknown
Description of Work: He did some furnace work for us about 7 or 8 years ago and it was okay; however, due to the time frame, I can’t really comment on any details of the work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ann G.
12/2012
5.0
plumbing
  + -1 more
If I need a plumber, Owen is my go to person. So, yes, I would hire him again. Over the years, the costs have ranged from $100-$400.
Description of Work: Most of the time it has been for plumbing like installing plumbing fixtures, fixing leaks, repairing faucets, installing/plumbing for an icemaker etc. I have also consulted with Owen regarding possible remodeling projects that would have included moving plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven M.
12/2012
5.0
plumbing
  + -1 more
He came out immediately and finished the work that I started.
Description of Work: I tried to do some plumbing myself and ran into problems. I called Owen last minute and asked him to quickly bail me out of the mess I created.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RONALD S.
12/2012
5.0
plumbing
  + -1 more
Everything went well, and he did a good job with the repairs. We have used his services for our church as well.
Description of Work: He repaired a faucet issue.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUDITH B.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Owen, Paul, and sons, were extremely respectful, professional, and highly competent. This was a big job. We have a three zone heating/cooling system. Owen and Paul gave us several options that included various pricing. They also informed us that we would need to get insulation, as well as the ducts cleaned in order to achieve our goals. My husband and I felt like we truly were informed of the costs that we incurred. Owen and Paul told us he would begin work on 6/11/12. They said they would work 6/12/12; 6/13/12; be of 6/14 & 6/15; return 6/25/12 through 6/29/12. Owen and Paul kept their word, and along with their sons, did a fantastic job! They laid down mats and other materials so that they would not mark the hardwood floors and rugs. They were efficient and neat and removed all of the debris. If you need heating and cooling systems, these are your guys! They even offered to come back once we get the insulation installed, so that they can check to see if it is done right so that it protects the furnace in the attic. Once again, Owen and Paul kept their word and actually returned today (10/13/12) to check out the heating system. They showed me how to replace the filters. We were completely satisfied and give our highest recommendation for Owen Geoghegan Plumbing, Heating & Air Conditioning.
Description of Work: The company replaced our heating/air conditioning systems. They installed 3 Coleman Echelon Series Modualting Gas Furnaces, 2 thermostats, a new programmable two stage thermostat, 3 Coleman Echelon quiet Air Conditioners, and valves, etc. They replaced all freon lines from the condenser to the new cooling equipment. They removed all the old furnaces and condensers. Owen worked in tandem with another heating contractor, Paul Fleming). Both had their sons helping. Owen, Paul and their sons, were extremely respectful, professional, and highly competent. This was a big job. We have a three zone heating/cooling system. Owen and Paul gave us several options that included various pricing. They also informed us that we would need to get insulation, as well as the ducts cleaned in order to achieve our goals. My husband and I felt like we truly were informed of the costs that we incurred. Both Owen and Paul told us they would begin work on 6/11/12. They also said they would work 6/12/12; 6/13/12; be of 6/14 & 6/15; return 6/25/12 through 6/29/12. Owen and Paul kept their word, and along with their sons, did a fantastic job! They laid down mats and other materials so that they would not mark the hardwood floors and rugs. They were efficient and neat and removed all of the debris. If you need heating and cooling systems, these are your guys! They even offered to come back once we get the insulation installed, so that they can check to see if it is done right so that it protects the furnace in the attic. We were completely satisfied and our highest recommendation for Owen Geoghegan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$43,000

alan S.
09/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: He put a toilet in for us. We were very happy with him. His work was as he said it would be. We have nothing bad to say about the service. The work was as described.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jane R.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
My central air conditioning failed during one of the hottest times this summer. I called Owen (I had not used his services before this) and he promptly came out to diagnose my problem. Even though I could not find the users manual for my heating and cooling unit, Owen was extremely proficient and able to ascertain what was wrong. The fan was not working and several major parts needed to be replaced. Owen was able to obtain these parts in a very timely manner and my a/c was up and running which made my family and my dogs very, very happy! Owen also gave me several tips on how to reduce my electric bill....WOW!!!!...last months electric bill was nearly 40% less. The money I am going to save with Owen's tips will pay for my a/c repair in a matter of months! Owen is very professional, kind, ethical and a wonderful technician. I wouldn't think of using anyone else for my plumbing or heating and cooling needs.
Description of Work: Central air conditioning was not working. Heating and cooling unit needed major repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

John C.
08/2012
2.0
home remodeling, plumbing
  + 0 more
I think he could have done a better job. They was also damage done to the room below and the vanity is now cracked. I was not happy with his work and I never use him again.
Description of Work: He installed a new bathroom on the second floor. He installed a new toilet, sink, and a vanity.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Owen Geoghegan Plumbing Heating & Air Conditioning
Member had hired me as the plumbing contractor to install the plumbing for a half bath on the second floor of his home. To get the plumbing from the basement through, the roof you have to open up ceiling and walls and Member was well aware of this as he was taking on the responsibilities of the general contractor. Member also selected the fixtures for the bathroom as you would expect. Member selected the least expensive option which was a cultured marbled sink and vanity base. I did not select, recommend, or make the sink or the vanity base I installed them. I never heard one complaint from Member and he seemed very happy when the job was completed in 2002 not 2006 almost a decade ago.

Patricia W.
08/2012
3.0
heating & air conditioning/hvac
  + -1 more
Their price was so inflated so they could honor a 10% discount for Angie's List. I also do not feel I even received a discount because the price was so high. I used them for an emergency situation and he was the only one who could come out right away. His price was much higher than other estimates I received.
Description of Work: He fixed my heating system. It was a very small project.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Response from Owen Geoghegan Plumbing Heating & Air Conditioning
(Member). called on the 16 of April to repair a water heater. When I came to her home (Member). asked for my plumbers license as she wanted to make sure that I was really a plumber because she had had some trouble with unlicensed workers recently. (You should always ask to see a license) After showing (Member). my Master Plumbing License we went to the basement and looked over the water heater. I quoted the cost of the the repair and then repaired the water heater. As far as the Angie's List discount is concerned my offer started in August so my discount was not available at the time of service. I think (Member). is confusing me with the service company that worked on her furnace in the winter, as I never worked on her furnace and the water heater service call was the first time I had ever been to her home.

Cheryl B.
07/2012
1.0
heating & air conditioning/hvac
  + -1 more
WOW, I was calling around to get estimates on Freon and he refused to quote me over the phone. Told me it was $99 just to look at my A/C unit then would give me an estmate. Then if I chose to use him he would apply the $99 to the service. I told him I'm comparing prices and would simply like to know how much per pd does he charge. He then said, "you should just call someone else".
Description of Work: Just a quote

Rating CategoryRating out of 5
value
1.0
professionalism
2.0


Joel S.
07/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Highly professional in all interactions. System was installed on-time and with minimal disruption. The old system was removed and all work areas were cleaned and neat when done. The system has performed reliably and efficiently thus far.
Description of Work: Installation of new heating system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

Lora R.
07/2012
5.0
heating & air conditioning/hvac, water heater repair, drain cleaning
  + 1 more
Owen told us ahead of time the costs involved of the boiler itself and his labor. He gave us information on the Munchkin Contender boiler that he installed and alternative lower cost but lower efficiency boilers so that we could make an informed decision. It took four plus full days of work on his part. He left the work area clean and gave us the paperwork and verbal instructions about how it works and what the maintenance ( every other year) costs would be. We had an old burner there before that he removed. It was amazing how little space the new boiler took and how efficient it has been in terms of heating costs. Owen followed up with us several months later once the heating season had been underway to make sure we were seeing significant savings in our gas usage and bill as he said he could make adjustments if need be, but that was not necessary.
Description of Work: Owen installed a very high efficiency gas boiler for our heating system called a Munchkin Contender. It involved installation of extensive copper pipes but takes up very little space and has saved us a significant amount (30% +) on our heating bills. Owen has done many plumbing and heating jobs for us over the years and has always done an excellent job. He is very knowledgeable and his prices are fair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

DIANE C.
09/2007
5.0
plumbing
  + -1 more
We have since used this contractor for a wide variety of jobs. He is exceptionally professional and does the work right the first time. We felt he was always respectful of the work areas he used and was prompt and always willing to answer our questions. I can highly recommend him to anyone.
Description of Work: We had this contractor install a new sump pump in the basement. This took about a day to complete. All used material and waste was thrown out by the contractor when he finally cleaned up and left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

    Contact information

    11 Plain St, Norton, MA 02766

    www.sentryservicesinc.com

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing,
    Drain Cleaning,
    Kitchen and Bath Remodeling,
    Water Heaters,
    Sewer Cleaning,
    Natural Gas Lines,
    Drain Pipe Installation,
    Excavating

    FAQ

    Owen Geoghegan Plumbing Heating & Air Conditioning is currently rated 4.5 overall out of 5.
    Owen Geoghegan Plumbing Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Owen Geoghegan Plumbing Heating & Air Conditioning does not offer free project estimates.
    Yes, Owen Geoghegan Plumbing Heating & Air Conditioning offers eco-friendly accreditations.
    No, Owen Geoghegan Plumbing Heating & Air Conditioning does not offer a senior discount.
    Yes, Owen Geoghegan Plumbing Heating & Air Conditioning offers emergency services.
    Yes, Owen Geoghegan Plumbing Heating & Air Conditioning offers warranties.
    Owen Geoghegan Plumbing Heating & Air Conditioning offers the following services: Residential and commercial plumbing & heating, air conditioning system replacements, energy efficient installations, gas fitting (piping), drain cleaning, sewer & water main replacements.

    Contact information

    11 Plain St, Norton, MA 02766

    www.sentryservicesinc.com