RICHARD ROOFING CO LLC

Excellent.

I've gotten over the years a few roofing estimates, he's the only one that I've ever had come out who asked me questions and said "You don't need a new roof at the time." If I do need a new roof, I'll definitely go to him because he was more interested in what was going on than just selling a new roof. As I said, I liked the fact that he actually considered whether I needed a new roof which he told me I didn't, and I talked to like three or four roofing contractors, and they usually, all they wanted was to sell me a roof now or five years from now. Mostly he looked at what he could see of it and asked me questions. He was very professional. I already told someone that he would be a good person to hire because I can see he is honest. I believed he showed up when he said he would, but I'm not positive.

I would give them an A++. There is no question that I would use them again. I have referred them to like seven people.

Maurice and his company exceeded our expectations. We chose Richard Roofing because of Maurice's aesthetic sense and his recommendations for what would look best and be most appropriate for our home. He listened carefully to what was important to us and he offered suggestions based on his extensive experience. We felt that he had our best interest in mind at all times. The execution of the project was perfect. They arrived when promised and thoroughly cleaned up at the end of each day. They stayed on the job until complete. Maurice had a presence on the job site and his foreman Mario was courteous, professional and competent. One of the best contractor experiences we have ever had.

Maurice and his team were very professional and courteous. They honored both the estimate and the timeline that they had quoted me. They communicated with me so I always knew what was going on and what to expect. I definitely recommend this company to anyone in the area that needs roof work. Our roof came out great, and their cleanup at the end of the job was excellent too.

unknown

unknown

I made an appointment for this company to do a free inspection of my roof since I had ice dam damage from the snow. The inspectors showed up on time but it was a totally different "sister" company. Before they even began to look at my roof they said they could get my insurance company to pay for a new one. They were very aggressive! I said I never had any leaks from rain but they still insisted. They did the inspection and sent me photos including one of them lifting up my shingles with their hand. They then wanted my insurance company's information. When I said I wanted them to send the report to me I never heard back from them. No report. The original company tried to follow up with me on a work phone number that I never gave them. They got it off of my caller ID. I did call them back and set up another time for them to come back. They never showed up. Apparently called me again on my work phone on a Saturday. I reported them to the BBB. They wrote back saying there was a "change in management' which I interpret as them firing that sister company. Meanwhile after a heavy rain last week I got a stain on a newly painted ceiling! As I said, despite the ice dam damage I never had water stains on my ceiling just from rain. I am convinced that the first inspector did some damage to my roof in order to get it replaced by the insurance company. I know this wasn't Richard's roofing but they sent these people to my house so they are ultimately responsible for those scam artists. I've never experience anything like this before. The company is not taking responsibility for the damage they did. I don't want anything to do with them at this point as they are totally untrustworthy! Just want to make sure other people know my experience.

unknown

They did a fantastic job. They showed up on time every day and worked long hours to get the job completed, including saturday. They stripped the roof down to the boards and plywood, applied ice and water shield and replaced all the flashing. They even recommended fixes to areas where I had perennial ice dams, so that water would not seep into the house, or behind my shingles. They cleaned up the site each evening before leaving and were especially careful around the bushes, flowers, etc. Maurice has a hard working crew that works with you during the job and answers all questions as they arise. I would highly recommend Richard Roofing to anyone who wants a first class quality roofing job done.

They gave me a firm quote. They showed up on the day and time they said they would and they completed the job in the time they said it would take. I compared them to others and they were the most competitive I found.

Maurice Richard had availability the day after I called him. He and his team arrived promptly at the agreed on time. He stayed so supervise the whole process. Though he had said most snow/ice dam removal jobs run 1-1.5 hours, ours took longer because of the type of roof and severity of dams. They worked for 2.5 hours but only charged us for 2. Ice was over 3 feet thick in some spots. Very professional and courteous. I would recommend highly, without hesitation.

I was pleased with the results and price. I chose Richard because they were local (Hudson at that time) and based on a recommendation from a friend. They were prompt, efficient, friendly, easy to talk to and when they were gone there was little if any sign they had been there - other than the new roof. They were in and out the same day. I don't remember what the job cost. The job was written with a 25yr shingle (I believe it was) and at the beginning of the job he asked if I wanted to upgrade to a 40yr(I believe). It was short money ( something like $160 or $170.) so we went with that. The roof was done in 1994 and there has been no problems since.

Our house has a Mansard roof - so as Maurice pointed out the shutters are almost like a wall - it's visible and critical to the design and look of the house. An architect down the street had recommended him to us. I thought roofers were rough and tough and had to be to keep from falling off in the hot sun. But Maurice was very different: educated, understated, enthusiasm for our house, but no sales pitch. He offered to do it for 20 k when two companies before were closer to 30 k. But I forgot to say why we were replacing the roof. The roof we had was just a bad job. Shingles kept falling off on the lawn. Whoever did it took major shortcuts - like putting in one nail instead of the minimum of four. Maurice and his men worked while we were on vacation. He found a lot of rotten boards and replaced them at no charge - just to stick with his estimate and not bother us while we were away. He had promised to clean up. Just to give you an idea of how cleaned up it was, I couldn't find one nail anywhere on the property. Of the hundreds he used, maybe thousands, I couldn't find one. In fact, I am sort of playing a game with myself to come up with at least one roofing nail. Kind of a souvenir of an excellent job.

.

These guys are great... excellent service... very professional and clean working... Owner on site often. Very reasonable price wise not the lowest or the highest but WELL worth the money. I would use them again in a heartbeat!!!

Professional, knowledgeable, delight to work with. High quality work. Not sure of the exact date. All my neighbors also used this company because of the quality of service

no response to phone calls.

My husband and I couldn't be more pleased with the work that was done. The crew was very professional and friendly. Mr. Richard or his son were always there to explain what they were doing and answered any questions I had. I can't say enough just how happy we are with the services they provided and there is no question I would use them again and recommend them to anyone looking for roofing work.

Maurice Richard and crew were all pleasant to deal with. Price was fair, and the main job seemed to be well-done: looks good and hasn't leaked. There were a couple of issues. Main one concerned a pair of skylights. They had ordered these in advance, but supplier Harvey messed up the order somehow. Since roofing was already in process, they finished the roof and temporarily capped the holes. It was a wet period, and water came in during every storm. Gallons of water, which significantly damaged broad areas of floor and plaster, and made large ceiling and wall stains. Stuff happens. But I was not pleased with the disbelief and denial I got when reporting this problem. They returned after a couple more storms, and did a lot more wrapping and taping. But the leaks continued almost unabated until the new skylights eventually arrived and were installed. I had many hours of repair to do; because of difficult access, some of it may have to wait a few more years. I enjoyed dealing with this company, but was very disappointed by both the failure to secure those openings adequately, or to respond rapidly and effectively when the issue was reported. If they weren't so pleasant, and the main job so good (I hope), I'd have given a much lower score.

Did a fine job.

They were very reasonable. They were good. I would use their services again in the future.

Had a positive experience from beginning to end. Maurice Richard was friendly and professional, and a pleasure to do business with. The job was started punctually, and was completed in a couple days. The cleanup was done as they went, and our deck and shrubs were protected nicely. Other than the inevitable few nails in the grass (I searched very thoroughly), the cleanup was complete. The details (e.g., flashing) were all attended to nicely. On top of all this, the price for the job was very competitive.

They had superb attention to detail. Their ability to work within a fully realized schematic was great as well. I would hire them again in the future.