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GRAY'S CARPET CTR

Carpet Cleaning, Flooring Sales and Installation, Carpet Sales and Installation

About us

A small family business offering personalized service since 1943.

Business highlights

82 years of trusted experience

Services we offer

Sales and installation of many types of floor coverings and in home ,wall to wall carpet cleaning as well as area rug carpet cleaning in our facility.


Accepted payment methods

Check
MasterCard
Visa

Reviews

5.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-7 of 7 reviews

Lynn B.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bryant S.
10/2015
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
unknown
Description of Work: Gray's Carpet is excellent. We had them install over 1,200 sqft of new carpeting in the house we just purchased and steam clean the basement carpets. The price was right in line with everyone else (including Home Depot) for higher quality of carpets. | |The install team arrived on time and were outstanding. The completed the entire job in less time than they had estimated and the quality of work was top notch. I highly recommend everyone to use Gray's Carpets in Northboro, MA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe R.
10/2014
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
unknown
Description of Work: They installed a big stairway runner. |They did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Marianne K.
11/2012
5.0
carpet installation
  + -1 more
We're very happy with this carpet purchase. The showroom had a very wide selection; we took home several boards of sample carpet to check out. The one we ended up choosing is a very good quality that looks and feels terrific.. The installation was done by Bruce & Derek, who were very professional and did an excellent job. They even cut to size a piece of the old carpet for us to re-use in another room. They did a great cleanup job when they were done, including a thorough vacuuming -- and there were no little yarn scraps left over around the edges of the carpet, like we have had before with other installations. We could have paid less by going to either a big-box hardware store or one of those "next-day-installation second-room-free" places, but after reading a lot of reviews from unhappy customers about those types of places, we decided to go for the local experts instead, and we're happy that we did.
Description of Work: Removed old carpeting & padding; installed new carpeting and padding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,770

Brian N.
07/2012
5.0
flooring contractor
  + -1 more
I thought Gray's Carpet was excellent. He gave me a quote within 2 days or less.
Description of Work: They gave me a quote for hardwood installation.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy G.
12/2011
5.0
carpet cleaners, flooring contractor
  + 0 more
I have used them for 20 years. I love their staff. It's a family owned business and they do a great job. They are very dependable and professional. I trust them enough to leave them alone in my house if I need to.
Description of Work: I used GRAY'S CARPET CTR to clean my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

ELIZABETH M.
10/2011
5.0
carpet cleaners, carpet installation
  + 0 more
They did a wonderful job. I usually use them every six months. I spent $400-$600 the last time they came out, which I thought was average. I did not think they were overpriced. I do not remember them to be wearing booties. However, they did a clean job. I am sure they do not move the big furniture, but they do move the couch and other pieces of furniture. When they do move the furniture, they put something underneath them in order to clean the carpets. I would use them again in the future.
Description of Work: I used Gray’s Carpet Center for carpet cleaning and carpet installation, a year ago. They cleaned carpets in a living room and two bedrooms the last time I used them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    60 MAIN ST, Northborough, MA 01532

    grayscarpetcenter.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    5:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    8:30 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Flooring Sales and Installation,
    Carpet Sales and Installation

    FAQ

    GRAY'S CARPET CTR is currently rated 5 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 5:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 4:00 PM

    Saturday: 8:30 AM - 12:00 PM

    GRAY'S CARPET CTR accepts the following forms of payment: Check,MasterCard,Visa
    No, GRAY'S CARPET CTR does not offer free project estimates.
    No, GRAY'S CARPET CTR does not offer eco-friendly accreditations.
    No, GRAY'S CARPET CTR does not offer a senior discount.
    No, GRAY'S CARPET CTR does not offer emergency services.
    No, GRAY'S CARPET CTR does not offer warranties.
    GRAY'S CARPET CTR offers the following services: Sales and installation of many types of floor coverings and in home ,wall to wall carpet cleaning as well as area rug carpet cleaning in our facility.

    Contact information

    60 MAIN ST, Northborough, MA 01532

    grayscarpetcenter.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    5:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    8:30 AM - 12:00 PM