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Bug Bully Pest Control

Pest Control

About us

Bug Bully Rodent & Pest Control is a local, privately held company based in Northborough, Massachusetts. We are licensed, certified and fully insured. Our customers like that they get honest pest control and that the owner of the company is present at every job large or small. We are also available 24/7 by appointment.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

We eliminate all pests - including bed bugs, carpenter ants, roaches, mice, wasps, termites, etc. We also offer eco-friendly/all natural products for sensitive accounts. .

Services we don't offer

snow removal

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.930 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 30 reviews

Dan C.
08/2020
5.0
pest control
  + -1 more
We had a problem with cicada killing wasps in our back yard. After viewing Mike's YouTube video, we gave him a call. He was knowledgeable, prompt, took care of the problem and followed up when needed. Many of the other exterminators that I called didn't even know how to treat for cicada killing wasps. His services are reasonably priced and we would definitely hire him again.
Description of Work: Cicada Killing Wasp Problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Catherine L.
09/2019
5.0
pest control
  + -1 more
So far, so good! Michael is prompt, professional and very pleasant. He is also very reasonably priced (beats all other quotes that I got). His work is warranted. I'd absolutely hire him again (but hopefully won't have to!)
Description of Work: Yellow Jacket Extermination

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Bug Bully Pest Control
Thank you for the review

Dan W.
10/2017
5.0
pest control
  + -1 more
Mike was EXCELLENT with his treatment of the colony. He was very prompt and professional and explained every chemical he planned to use. As a chemistry and environmental science teacher I appreciated that he had a science to his treatment options. Mike killed the colony, sprayed the perimeter of the house inside and out and took care of a minor mouse problem at the same time. I cannot recommend him enough and will definitely hire him again if another problem arises.
Description of Work: I had a carpenter ant colony in one wall of my sunroom that needed to be eradicated. I had tried previously to spray it, but it needed to be sprayed inside the wall cavity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bug Bully Pest Control
Thank you for the great review [Member Name Removed]

Paul M.
03/2017
5.0
pest control
  + -1 more
Mike is EXCELLENT at what he does and how he does it. He walked me through the process of treatment, answered all my questions, and was immediately responsive to my (many) calls and texts. You're in good hands if you have Mike working for you. He is a true pro with compassion and patient attention for those he helps.
Description of Work: Provided extermination services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Bug Bully Pest Control
Thank you for the review [Member Name Removed]

Mark H.
07/2016
5.0
pest control
  + -1 more
Very good! They sprayed and also included ant control for no fee!
Description of Work: Pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Justin A.
06/2016
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bug Bully Pest Control
thank you for the review

stephanie W.
06/2016
5.0
pest control
  + -1 more
Mike responded very quickly to my inquiry and scheduled an appointment that was convenient for me. He arrived on time and was very professional. He checked for mice and sprayed for bugs around the house. He listened to what I had to say prior to starting any work. All in all it was a pleasant experience. Would use Bug Bully Pest Control in the future.
Description of Work: Purchased an Angie's List deal for annual pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$489

Response from Bug Bully Pest Control
thank you for the review

Michael S.
06/2016
5.0
pest control
  + -1 more
unknown
Description of Work: Mike did a great job! It made a noticeable difference.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Bug Bully Pest Control
thank you for the review

Kevin M.
06/2016
5.0
pest control
  + -1 more
unknown
Description of Work: I first used Bug Bully Pest Control last September when I bought a new home and discovered a mouse problem. Mike is the owner and does a great job! He followed up in May and I opted for an annual program that includes mouse prevention as well as spraying for bugs and treating my yard for mosquitos and ticks. I have two small children and a dog so it's great that Mike uses non-toxic treatments. Mike responds quickly and I highly recommend his company, Bug Bully Pest Control!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$595

Response from Bug Bully Pest Control
thank you for the review

Catherine L.
04/2016
5.0
pest control
  + -1 more
Michael was prompt in answering my request for help and in scheduling an appointment. His costs were reasonable, especially compared to other companies I contacted. He was very relaxed and required less in the way of pre-treatment prep of the house than other places I called (although we had a very light problem, caught early). There was even some question whether this was bed bugs (a family member had been exposed) or fleas (we have indoor cats, but they are routinely doused with Frontline...so that seemed not so likely to me). Good news is no bites since Michael did the job...whatever they were. And, he will come back if we've more problems. We are sleeping peacefully!!
Description of Work: Bed bug extermination

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Bug Bully Pest Control
Excellent news, glad to hear you're bite free. Thank you for the review.

Amir K.
03/2016
5.0
pest control
  + -1 more
Went well, did not see any paper wasp flying around after the treatment was performed.
Description of Work: Removed bee hive and sprayed all the perimeters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Bug Bully Pest Control
Thank you for the review

Andrew D.
12/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$139

Response from Bug Bully Pest Control
thank you for the review Mike Bug Bully

Kelly D.
12/2015
4.0
pest control
  + -1 more
.
Description of Work: They sprayed for mosquitos, but we didn't really notice a difference in mosquitos

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Bug Bully Pest Control
refund sent. thank you Mike

Kelly D.
12/2015
4.0
pest control
  + -1 more
I didn't really notice a change in the mosquitos quantity, however, the service provider was nice.
Description of Work: Mosquito treatment

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Response from Bug Bully Pest Control
When I started my company the main goal was customer satisfaction above all else. Mosquito treatments are difficult because mosquito's can't be eliminated only reduced. After treatment some people don't see any mosquito's while others notice only a slight change in activity. I've been working with different product manufacturers in order to find the best treatment method for my customers. It can be a challenge at times. But I will always do my best to meet customer expectations. Anytime that someone is not satisfied with service I will always offer a 100% money back guarantee. I am going to send you out a check this week [member name removed] for a full refund for the Mosquito service. thank you, Michael Wrightson Bug Bully Pest Control

Robert H.
11/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Bug Bully Pest Control
thank you for the review

Tim O.
11/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Bug Bully Pest Control
thank you for the review

Jane B.
10/2015
5.0
pest control
  + -1 more
Couldn't find exact location of wasp nest in my rock garden- so he sprayed a bunch of holes in ground and tree stumps and I never saw another wasp- very satisfied-
Description of Work: got rid of wasps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Response from Bug Bully Pest Control
thank you for the review

Scott M.
10/2015
5.0
pest control
  + -1 more
Very responsive. Had to come back a couple times as the nests were large, but they were eradicated. Will definitely consider in the future.
Description of Work: Removed several wasp nests

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bug Bully Pest Control
thank you for the review

Krishna P.
09/2015
5.0
pest control
  + -1 more
Angie's list had our old address on file and the service was rendered at our old address. When I reached out to Bug Bully about the mistake, they were kind enough to perform the service at no additional cost at the new address. A good example for delivering customer satisfaction, besides the quality of the work itself.
Description of Work: One time bug Control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Bug Bully Pest Control
Thank you for the review :)

Andrius M.
07/2015
5.0
pest control
  + -1 more
Mike came out on several occasions for an inspection and treatment for several problem areas we had for bees and wasps. He was very professional, and where he really earned repeat business is that one of the nests was very stubborn. Mike checked in to see if the nest was killed, and when I replied that we still had bees coming out of it, he came back on the same day. I would recommend these guys to anyone.
Description of Work: Mike came out and got rid of several hornet/wasp nests around our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Bug Bully Pest Control
thank you for the review :)

Gary H.
07/2015
5.0
pest control
  + -1 more
Michael was super responsive to my email which made it real easy to schedule the service. He came when he promised and did a complete/thorough perimeter spraying. Although the mosquito population seems a bit lower this season (perhaps because of the dry spring), the results from the spraying has been great. I was outside last night at 8 PM spreading bark mulch and did not need bug spray which is unusual for me since I usually attract mosquitoes. We are scheduled for another treatment on July 30th so I will update this review later with mosquito status and the results of that treatment. 8/18/2015 - Update - Just want to update my review after the second treatment on 7/30/2015. Results are still excellent, mosquito population is much reduced and I can enjoy my yard again in the early morning and dusk/dark hours. We had a party on August 1 and people were outside well past dark without the mosquitoes being a problem. This has never happened before unless the weather was too cold for the mosquitoes. I've tried everything in the past including, citronella candles, Off mosquito lanterns, and Mosquito Magnets (2) for almost 10 years and although the MM caught a lot of mosquitoes, they never reduced the population as dramatically as Bug Bully's service. I will definitely be using this service again next year because it works!
Description of Work: Michael from Bug Bully came and sprayed the perimeter of my property for mosquitoes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Bug Bully Pest Control
Thank you for the review - we'll see you in a few days for the 2nd service.

Jim D.
07/2015
5.0
pest control
  + -1 more
This is the second time we used Mike. On our 1st house we did not see bugs in the house for almost a full year. In our new home we knew who to call. Even though it was a long drive for him he was on time and very professional. He explained what he was going to do and how it would help. He spent lots of time doing what he needed to do and I did not feel like he was in any rush to leave until the job was done correctly.
Description of Work: Sprayed for bugs in our yard and house then setup for mice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Response from Bug Bully Pest Control
Thank you for the review [member name removed]

Jesse H.
06/2015
5.0
pest control
  + -1 more
Excellent service again, as Mike came out explained everything he intended to do with my Wife who was home at the time. He was professional and again worked quickly but safely. I called him later in the day with a few questions and he answered his phone (so often, I've had to leave messages with other service providers) and answered all of my questions. We have definitely noticed a reduction in the amount of Mosquitoes and after finding several ticks earlier in the season have not had any issues since he sprayed. I Could not be happier with the service provided.
Description of Work: Sprayed for ticks and Mosquitoes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Bug Bully Pest Control
Thank you for the review [member name removed], I will be back in a few days for the next service

Jesse H.
05/2015
5.0
pest control
  + -1 more
Mike arrived, and was professional both in appearance and in quality of work. He explained what he was going to do, and what I should expect as far as results. He worked quickly, but carefully, and I felt comfortable having him in my house completing this work. I have small children, and he answered all my questions and cleared up any concerns I had about having the treatment done in regards to my kids. I would highly recommend Bug Bully based on my experience with Mike.
Description of Work: We had an issue with Carpenter Ants and Mike came out and sprayed both inside the house (basement as well) and outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Bug Bully Pest Control
Thank you for the review [Member Name Removed]

Roy D.
02/2015
5.0
pest control
  + -1 more
great, was nice and understanding
Description of Work: was going to come out and check for termites and mice but we ended up not doing anything. Mike was very nice and knew his stuff. his price was also very reasonable. we are going to wait until spring .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bug Bully Pest Control
Thank you for the review [Removed member information]
    • 1(current)
    • 2

Contact information

21 SW Cutoff, Northborough, MA 01532

https://bugbullypest.com/

Service hours

Sunday:
11:00 AM - 3:00 PM
Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 5:30 PM
Saturday:
6:00 AM - 4:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Bug Bully Pest Control is currently rated 4.9 overall out of 5.

Sunday: 11:00 AM - 3:00 PM

Monday: 6:00 AM - 6:00 PM

Tuesday: 6:00 AM - 6:00 PM

Wednesday: 6:00 AM - 6:00 PM

Thursday: 6:00 AM - 6:00 PM

Friday: 6:00 AM - 5:30 PM

Saturday: 6:00 AM - 4:00 PM

Bug Bully Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Bug Bully Pest Control offers free project estimates.
Yes, Bug Bully Pest Control offers eco-friendly accreditations.
Yes, Bug Bully Pest Control offers a 10% senior discount.
Yes, Bug Bully Pest Control offers emergency services.
Yes, Bug Bully Pest Control offers warranties.
Bug Bully Pest Control offers the following services: We eliminate all pests - including bed bugs, carpenter ants, roaches, mice, wasps, termites, etc. We also offer eco-friendly/all natural products for sensitive accounts. .
snow removal

Contact information

21 SW Cutoff, Northborough, MA 01532

https://bugbullypest.com/

Service hours

Sunday:
11:00 AM - 3:00 PM
Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 5:30 PM
Saturday:
6:00 AM - 4:00 PM