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Aurora Exterior Painting Inc

Exterior Painting, Finished Carpentry and Woodworking, Pressure Washing,

About us

4 Time Angie’s List Super Service Award Winner! Aurora Exterior Painting was established in 2004 by Marc Ferlo and Alexi Bobolia. We have a combined 32 years of experience in the painting industry. Our vision was and still is to provide homeowners with the best possible home painting experience at a price that is reasonable and affordable. Additional phones - (888) 328-7672, Additional emails - alexi@auroraexteriorpainting.com, marc@auroraexteriorpainting.com, Additional contact name - Marc Ferlo.

Business highlights

20 years of trusted experience

Services we offer

Power washing, interior & exterior painting and staining, carpentry, deck refinishing, gutter removal & replacement

Services we don't offer

Roofing, Siding, Windows

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.7105 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
9%
3
7%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 105 reviews

Jim S.
11/2020
5.0
house painters
  + -1 more
Washington and his crew did a superb job with scraping, washing, priming and painting. They were very careful with details, and always left the work site clean. Their work is high quality and price is very reasonable.
Description of Work: exterior paining of 2-story house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Joyce G.
09/2020
5.0
contractors, deck cleaning, pressure washing, woodworking, house painters
  + 3 more
What an exceptional company! Marc was a pleasure to work with. He was responsive, provided detailed information about the work to be done. His crew was so professional. They worked until dark each day, checked their work, and made my 34 year old house look like it is new. I am thrilled with the project!
Description of Work: carpentry repair, pressure washing, painting exterior house and staining decks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,900

David C.
09/2020
5.0
contractors, house painters
  + 0 more
Aurora came highly recommended and did not disappoint. The quote was reasonable, they started and finished on schedule, their workmanship was top notch and the crew was clean and pleasant. I will definitely use them in the future and would recommend them.
Description of Work: Entire exterior power wash & stain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,750

Carol B.
08/2020
5.0
house painters
  + -1 more
When it comes to exceptional customer service and an outcome with a “WOW” factor, Aurora Exterior Painting is a model business! I am a repeat customer who understands what it takes to produce exceptional work and I appreciate and know a good thing when I see it. Needless to say, my most recent home improvement project was completed to my absolute satisfaction and within the proposed time frame. It began with clear and direct communication with the owner of the company, Mark Furlo, who provided a skilled and honest assessment of the project, followed by a timely and fairly priced bid for the work. Mark has always been impeccable with his word, courteous, personable and appropriate in every regard. Within a day my job was scheduled. Remarkably, the painters were underway within two days of the originally scheduled start date, arriving early each morning with a clear goal in mind for what they intended to accomplish for the day. They worked until 6:00 p.m. and took but a modest 15 minute break for lunch. At all times the surfaces surrounding the structure being painted were were meticulously protected, free of debris and left clean and organized at the end of the day. As mentioned, I am a repeat customer and as such, requested the same painter who painted our house years prior to lead and oversee the painting of our barn. Juca is a true force of nature and among the hardest-working, skilled professionals we have ever hired. His mindset for excellence, skill and work ethic reflect the values of the company and are a perfect match for anyone seeking an outcome that is stunning with a customer experience to match! Sincerely, Larraine G. Upton, MA
Description of Work: Exterior painting of our barn and light carpentry repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Susan B.
08/2020
5.0
contractors, house painters
  + 0 more
We couldn’t be happier with the quality of work performed. Our house looks beautiful. They do outstanding work!!
Description of Work: Exterior House Painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,300

John G.
05/2020
5.0
contractors, house painters
  + 0 more
Fantastic job ! Alexi and his crew were very professional. Clean and efficient - done in days - perfect job down to replacing wood and painting all trim and doors. Would definetly use them again and would highly recommend them for your painting needs 👍
Description of Work: House and trim painting
Rating CategoryRating out of 5
Yes, I recommend this pro

Dory B.
10/2019
3.0
house painters
  + -1 more
The price is fair but the work is sloppy. Patches of the walls were left unpainted. Had to ask the workers back to refinish. The doors were painted unevenly. Very hard to communicate. No advance notification when not showing up for work. When we pointed out that the work is not done properly, the owner gets defensive. Our house is only 1900 square ft but the painting took over two weeks. We had painted our house a couple of times before. All were done within 3 days.
Description of Work: exterior painting

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from Aurora Exterior Painting Inc
The representative from Aurora in charge of this project was not one of the owners but rather a foreman in charge of the crew on site. Everything was finished to satisfaction. Our advice to any customer reading this is to let your contractor finish their work before being critical of every detail. Let them come to you and say the job is done and if there are still items that need to be addressed, make a punch list and request them to be completed. Try not to constantly watch over your contractor and crew's shoulders.

Harriett D.
10/2019
1.0
house painters
  + -1 more
When I questioned the owner about something to paint. He spoke to me with a very rude attitude and started to yell at me. I asked him "Who are you yelling at" he continued so I indicated to him I no longer need your service and hung up the call. I have never dealt with anyone so unprofessional in 25 years of dealing with contractors. Even if someone disagreed with me they were very professional about it and we always came to an agreement. This was just not professional at all! My house was painted by them 5/6 years ago. They hung up my shutters with nails that rusted and the paint had faded so much in back. Prior to using them: my house was painted by Ken Pros painting and it lasted over 10 years and no rusted nails were used.
Description of Work: Exterior painting
Rating CategoryRating out of 5

Response from Aurora Exterior Painting Inc
Professionalism is a company listing a scope of work and prices for each item. The scope of work was clear and the prices were exact. It becomes unprofessional when a customer tries to take advantage of a company and get work done for free. The customer repeatedly argued that items that were clearly listed as excluded from the contract were or should have been included. However at the time of the estimate she wanted those items itemized which she could later decide if she wanted our company to do the extra work at an additional cost. They had prices with the scope of work listed. However she wanted them done for free. This happened before the job started and again on the first day of work. On day 1, before I could be reached by my foreman she actually convinced them into doing work that was not included on the contract. She has a dark colored stain that faded normally in the back because of a high rate of sun exposure on that one side. All the other sides were fine. No screws were rusted on shutters. When I confronted the customer about trying to take advantage of my workers and get work done for free she became very defensive and then wrote about my company on line. In conclusion if the back was overly faded and rusty nails were used why would she hire us a second time if she was an unhappy customer.

Sharon C.
07/2018
5.0
woodworking, house painters
  + 0 more
Don't bother hiring anyone else. Aurora is the best. We've used them twice now and they continue to exceed our expectations. Price is very fair, and their service and work ethic is unsurpassed.
Description of Work: Complete exterior painting (siding/trim/windows with panes), plus a lot of carpentry was needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rajesh K.
11/2017
3.0
house painters
  + -1 more
The end result was ok, but it was a pain to work with these guys. One guy provides an estimate, another runs the operation by sub contracting it out and a lot of things get lost in translation. 1. They garage paint was not painted although promised. 2. A downspout which was supposed to be replaced was not replaced 3. Trim around the main door frame was not painted 4. Painting was sloppy in many places 5. Nail holes were not filled 6. The advance paid to the estimates guy and a discount that was promised was not applied when the sub contractor provided the final bill They addressed all the above issues when I raised them, but it was not fun to point them out and make them do it,
Description of Work: Exterior trim: Replace rotten boards and paint entire trim.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$3,000

Karen H.
11/2017
5.0
house painters
  + -1 more
Great. The team was professional, friendly and did an excellent job. I would hire them again with no question.
Description of Work: Repainting of all trim on my house, plus some areas where the body needed painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Judd B.
10/2017
5.0
house painters
  + -1 more
Aurora was excellent. Their pricing was very competitive. We had the exterior of our home stained and lots of rotted wood replaced. From beginning to end, they were professional and great to work with. The crew that we had (Duarte, Ben, etc) was stellar. They were thorough and went above and beyond with their work. They were knowledgeable and friendly, a pleasure to have here at the house. They truly care. At the end of the job, they reviewed the work three times to make sure they didnt miss a detail. House looks great. Very happy with the crew, very happy with Aurora. Would hire them again and recommend to friends & neighbors.
Description of Work: Exterior Painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy S.
09/2017
5.0
siding, replacement windows, pressure washing, woodworking, house painters
  + 3 more
The job was completed with very high quality. I've had my house painted many times before and these are the only exterior painters I would hire again. They did an outstanding job.
Description of Work: The work done was exterior painting. Prior to beginning painting, however, extensive replacement of clapboards had to be done. The crew did an outstanding job with the repairs and the painting. They were responsive, professional, and extremely hard working. The job site was cleaned up each night. The house looks fantastic!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha L.
09/2017
5.0
woodworking, house painters
  + 0 more
Very fast and painters worked consistently without breaks
Description of Work: Complete house painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey C.
08/2017
5.0
house painters
  + -1 more
Very professional, made sure that they got the colors right, and did a nice job.
Description of Work: Stained exterior of house and painted trim
Rating CategoryRating out of 5
Yes, I recommend this pro

Yousaf S.
06/2017
5.0
house painters
  + -1 more
Excellent. Very satisfied. Job was completed very quickly. Crew was very professional.
Description of Work: Exterior painting and wood work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Samantha D.
06/2017
5.0
house painters
  + -1 more
This company is great! They scheduled a start date, came on time, did the job over a few days, cleaned up after themselves, and the result looks fantastic. I would highly recommend this company. They are also responsive on the customer service side as well. A++
Description of Work: Two sides and all the trim on our 2 story colonial needed painting. Some carpentry repair was also needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fred M.
06/2017
5.0
pressure washing, house painters
  + 0 more
Absolutely excellent! We were completely satisfied with the entire job. Very professional. In the 53 years we have lived here, this was by far the best paint job done to our home.
Description of Work: Scraping and painting two sides of our home plus painting the trim and foundation of the entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jonathan B.
05/2017
5.0
pressure washing, woodworking, house painters
  + 1 more
Painters did an excellent job and completed the work in only three working days! The only problem was a bit of miscommunication between the owner and the actual painters, but they were able to resolve. The painters, for the most part, did not speak English, but they accomplished quite a bit in a very short time.
Description of Work: Exterior painting of my house including putting primer over the entire house before a single coat of paint.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Sarah B.
04/2017
4.0
plumbing
  + -1 more
We decided not to go forward with the project right now. He was very nice but I did have to email him back because he hadn't sent me the estimate like he said he would in the email. Over all it was great but I would grade overall a B because I did have to reach out to him and say Hey, is that estimate coming after a week or two. Initial response was an A because they got a hold of me quick when I called them. I think the estimate was fine. There was nothing wrong with the estimate, we just put a hold on the project.
Description of Work: We had an estimate with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim H.
02/2017
3.0
pressure washing, woodworking, house painters
  + 1 more
It went OK. I didn't realize that Aurora sub-contracted their painting. The painter was OK using a spay with brush to even out the finish. While not significant there were some over-spays. My concerns are the following. I didn't realized I was signing a fixed priced contract. I thought it was an estimate based on time and materials. When it came time to pay the question of time and materials it was "fixed priced" service. My bad. When they stained the gazebo one of the crew apparently fell into one of the screen panels causing damage (i.e., ripping away the screen from the panel). One, they told me they would remove the panels prior to staining and two, they never told me about the damage until I discovered it a few weeks later. The damage hasn't been repaired yet. Lastly, the painter initially refused to some of the work written into the contract (i.e., fill some nail holes prior to painting and paint the inside of the wood storage bin), because it wasn't "standard" painting work.
Description of Work: Exterior house painting and staining of a gazebo.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$7,570

Response from Aurora Exterior Painting Inc
To all of our valued customers, Most of our crews have 8 + years working for Aurora and have a high level of experience. This was a veteran crew on this job site. Even with veteran crews, mishaps can happen. As owners we are disappointed that we did not have the opportunity to remedy these concerns and we apologize for the incident in the first place. Unfortunately we received no phone call, email or any form of communication and this review is the first we are hearing of any of these issues. Even if something is noticed after the fact, please let us know and we can help. To all potential customers reading this review, we appreciate your business and the opportunity to receive positive reviews and we welcome your communication with us to answer any questions and resolve any issues or concerns. We strive to make sure we leave you with a satisfying experience. Mr. [Member Name Removed], if you are reading this response, please reach out to us at your convenience in the spring so we can schedule a time to take care of these issues. It would be our pleasure!

Candice R.
09/2016
5.0
house painters, interior painters
  + 0 more
Very professional, power washed before they worked couldn't even tell they were there that day! They were excellent/ Very good with communication! No complaints
Description of Work: They painted the house and all the trim-pine trim with 4 exterior dors, sanded and cleaned all trim before painting. Even did wood filler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryan C.
08/2016
5.0
house painters
  + -1 more
Mark and his crews were awesome. Mark was responsive from start to finish, and the crews were friendly, organized, and hard-working. The amount of time and focus spent on the prepping of the surface was outstanding and laid the foundation for a great overall job.
Description of Work: Painted the exterior of our home and performed minor carpentry repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Brian R.
05/2016
5.0
house painters
  + -1 more
I was very pleased with painting job performed by Aurora. The were prompt and clear in providing us a quote and answered all of questions. They were the lowest of several bids and were thorough in determining the amount of work that was required. The start of the job was delayed due to weather and it ended up taking a bit longer than they originally indicated, but that didn't prompt them to cut any corners. I noticed a small amount of stray paint on a storm door during walk through and they came back the next day and painted the entire door at no extra cost. It wasn't a particularly bothersome amount of paint, but the storm door now looks better than it did before.
Description of Work: Aurora painted the exterior of my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Barry G.
10/2015
5.0
house painters, woodworking
  + 0 more
We are very happy with the job. Washington, the foreman, is excellent; he is very responsible, conscientious, and it was a pleasure working with him.
Description of Work: Exterior painting with some carpentry

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,100

Contact information

292 Main St Ste K, Northborough, MA 01532

http://www.auroraexteriorpainting.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Exterior Painting,
Finished Carpentry and Woodworking,
Pressure Washing,
Unfinished Carpentry,
Windows,
Interior Painting,
Siding,
Deck Maintenance,
Gutters,
Roofing,
Plumbing,
Gutter Cleaning

FAQ

Aurora Exterior Painting Inc is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Aurora Exterior Painting Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Aurora Exterior Painting Inc offers free project estimates.
No, Aurora Exterior Painting Inc does not offer eco-friendly accreditations.
No, Aurora Exterior Painting Inc does not offer a senior discount.
No, Aurora Exterior Painting Inc does not offer emergency services.
Yes, Aurora Exterior Painting Inc offers warranties.
Aurora Exterior Painting Inc offers the following services: Power washing, interior & exterior painting and staining, carpentry, deck refinishing, gutter removal & replacement
Roofing, Siding, Windows

Contact information

292 Main St Ste K, Northborough, MA 01532

http://www.auroraexteriorpainting.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM