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Wilson Services, Inc.

Heating and Air Conditioning, Plumbing, Water Heaters

About us

Since 1989, Wilson Services, Inc. has provided the Pioneer Valley of Western Massachusetts with quality work at competitive prices. Our primary focus is on premium heating and cooling systems, both on installation, upgrading, and servicing the equipment that heats and cools your home and place of business. Wilson’s Services is dedicated to providing Hampshire County homeowners with the best heating and cooling systems, that are both energy efficient and affordable.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Massachusetts Air Conditioning and Heating, Air Conditioning, Air Conditioning Installation, Air Conditioning Repair, Heating, Heating Installation, Heating Repair, Boiler Repair

Services we don't offer

Drain cleaning & well Pump and small service-related plumbing jobs, warranty processing on appliances not installed by Wilson

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8108 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
1%
3
4%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 101-108 of 108 reviews

Allan A.
05/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Improved gas water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Wilson Services, Inc.
Thanks for the positive report. Yes, there are many homes out there with systems that can be easily improved. Thanks, Gary Wilson

Elizabeth M.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Please see above.
Description of Work: I converted from oil to natural gas. Wilson Services removed the old water tank, oil furnace, and oil tank. In turn they installed a new gas furnace, heat pump/ air conditioning unit, and tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Wilson Services, Inc.
Thank you for the positive review, it was our pleasure to get your hvac from old to new, no more oil bills!

Joe A.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: This is a septic pumping service. Something that need to get done on a regular schedule. I know that I can call Wilson every 3 years, and we will be there to do the work. They also do a quick inspection of your system and notify you is something doesn't look right.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Helen H.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
Professional and experienced.
Description of Work: Removed snow from outside pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brent A.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We use Wilson Services for all our heating and air conditioning needs. They are always very responsive, efficient, and willing to return multiple times to finish a job. Prices are reasonable. I refer all my friends and family to Wilson Services. We will certainly use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Wilson Services, Inc.
Thank you for the positive report. I am very glad you're happy with our services and our efforts. Gary Wilson

Nancy G.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I used Wilson Plumbing & Heating to install a new furnace and air conditioner.
Rating CategoryRating out of 5
Yes, I recommend this pro

Marcy E.
02/2012
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
see above
Description of Work: Wilson Services has become my go-to for heating, a/c and plumbing. I have a somewhat old house renovated 18 years ago. After a prolonged and unfortunate relationship with another local company, Gary Wilson assessed the situation in order for me to continue using my existing systems. I was immediately impressed with his knowledge, responsiveness and the professionalism of his crew and office staff. Then, in the midst of a very frigid winter on a weekend (of course), my heating system called it quits. Although his company had not sold or installed it, Gary assisted in getting me through the weekend without frozen pipes or having to stay elsewhere. Early Monday morning, his guys were at my door. They worked sixteen hours that day and by Tuesday afternoon, I had a warm home and a brand-new, highly efficient system I could rely upon. Upon their departure, the work area was impeccably neat and clean. As winter became spring and then summer, I knew that my old (18 years+) a/c was probably on its last season. Having just installed the new boiler, I was determined to wait another year before another big expenditure. Didn't happen. On a day approaching 100 and, again a weekend, suddenly the indoor temperature began creeping up till my second floor was about 90 or so. Repeat performance: Wilson services did all they could. They lent me window units, made sure there was not a fix before proposing a new system. Working with me to spread out the work and expenses, did just what was necessary to get me comfortably through the summer. When I was ready to complete the job of replacing the ductwork, they returned. Once again, the same wonderful crew who were all a delight to have in my home - professional, neat, polite. I don't want to jinx my luck here because I've not had any major plumbing issues but I can additionally say that on the few times I've needed a small repair, I've received the same excellent service. I recommend Wilson Services without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wilson Services, Inc.
Thanks for the kind words; it is great to work with someone who wants above-average products for their home. I can tell you put a lot of merit into follow up service based on our conversations. Thanks for trusting me and my staff.

Charles C.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
Prompt professional service.
Description of Work: the main valve on my gas boiler had failed they diagnosed the problem, bought and installed the replacement part all in a matter of four to five hours.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Wilson Services, Inc.
Thanks for the positive feedback, I am glad we were able to get the system up and going.

Contact information

474 Easthampton Rd, Northampton, MA 01060

www.wilsonph.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
PM-297782
Trade License Locale
MA
Trade License Authority
Massachusetts Board of Building Regulations and Standards
Trade License Expiration
09/15/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters

FAQ

Wilson Services, Inc. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Saturday: Closed

Wilson Services, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Wilson Services, Inc. offers free project estimates.
Yes, Wilson Services, Inc. offers eco-friendly accreditations.
No, Wilson Services, Inc. does not offer a senior discount.
Yes, Wilson Services, Inc. offers emergency services.
Yes, Wilson Services, Inc. offers warranties.
Wilson Services, Inc. offers the following services: Massachusetts Air Conditioning and Heating, Air Conditioning, Air Conditioning Installation, Air Conditioning Repair, Heating, Heating Installation, Heating Repair, Boiler Repair
Drain cleaning & well Pump and small service-related plumbing jobs, warranty processing on appliances not installed by Wilson

Contact information

474 Easthampton Rd, Northampton, MA 01060

www.wilsonph.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed