Experienced housekeeper with excellent references serving from Northampton to Amherst and the surrounding area. Offering very competitive prices! Leave a voicemail with your phone number at (413)270-2482. Phone messages only, no emails.
Description of Work: Never showed up for 2 appointments
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Anne P.
11/2015
3.0
house cleaning
+ -1 more
unknown
Description of Work: Kept trying to set up a time and when we did she cancelled, twice, leaving me in the lurch in getting ready for tenants arrival. Seems like nice person, but disorganized.
Rating Category
Rating out of 5
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
Michael A.
05/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: House cleaning, everything went very well, we were very happy
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Maureen L.
02/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: Jackie did a thorough job and is a hard worker
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$22
christopher L.
10/2013
5.0
house cleaning
+ -1 more
A very professional job . Our landlord was very happy and even had a showing of the apartment an hour after Jackie left.
Description of Work: Jackie cleaned an entire empty 2 bedroom apartment including the stove, oven and refrigerator. Vacuumed and mopped and made the place as good as new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Rebecca L.
09/2013
5.0
house cleaning
+ -1 more
She did a good job cleaning although I found some of her methods old fashioned. She worked very hard and stayed for a long time. I felt that she was absolutely trustworthy and left her alone after a few hours.
Description of Work: She cleaned just before move in. The house was empty. She came a few days after I called her which was wonderful.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maureen L.
06/2013
4.0
house cleaning
+ -1 more
As mentioned above Jackie has been cleaning for me for about 8 months. She is my third housekeeper and by far the most reliable. Works with very little direction and takes on projects without having to be asked. Highly recommend.
Description of Work: Jackie has been very reliable, trust worthy, and thorough. I have hired her permanently. I would recommend her to anyone
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$22
Fred A.
05/2013
2.0
house cleaning
+ -1 more
On my first meeting with Jackie, she was very chatty and opinionated about cleaning products, vacuum cleaners, cleaning techniques, and her personal life! A little bit of a red flag went up, since she had something to say about EVERYTHING, but I was desperate for a cleaning person and decided to give her a try since she seemed energetic and had been highly recommended to me by another cleaning person who didn't come to my town. We set a date for a trial cleaning a week later. In that intervening week I got three calls from Jackie. The first was her calling on a Friday night to confirm the day and time, and to just chat. Weird. Then I realized that she was slurring her words and repeating herself, and it occurred to me that maybe she was celebrating Happy Hour at the end of a long workweek. I let this pass as, hopefully, a one-time occurance. The next time she called I wasn't home and my husband took the call. She was calling to confirm the time again, and he thought she sounded totally off her rocker and suggested we call the whole thing off. I gave her the benefit of the doubt and decided to do the one cleaning. The third call was a message for someone named Jill (not my name) -- Jackie was calling with a question about mopping her floor. I wasn't yet home from driving my son to school the morning she arrived for the trial cleaning, so my husband greeted her. Things didn't go well, and he called me to say that he was pretty sure she was intoxicated, and that he wanted her out of the house. I agreed, and that was the end of Jackie.
Description of Work: Jackie came to my house for an initial meeting and evaluation, as a potential cleaning person. I decided to give her a try after this meeting, so she came once more, for her first day of cleaning.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Tamara G.
11/2012
5.0
house cleaning
+ -1 more
Jackie returned my call the same day I left her a message. She was available to meet with me the same week on Saturday with was very convenient. She was very attentive to my requests and called me the same day she cleaned the house to make sure I was happy with the job, I told her I was! The first time it took longer to clean the house, which I expected, but third time she spent less, which is a half hour more than the previous housekeeper but Jackie did more, like cleaning the glass sliding doors, fireplace glass, and more. She is very good and patient with our dog, she calls if she is running late. I am very happy with her service and will recommend her to my friends.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Patricia S.
08/2012
5.0
house cleaning
+ -1 more
See above.
Description of Work: Jackie has high standards of cleaning, is very knowledgeable about techniques and products, works incredibly hard and is careful of my furniture, floors etc. She has cleaned my house on a biweekly basis for nearly five years, and I don't know what I would do without her now. Her routine of deep and maintenance cleaning keeps the place in good shape, and she is willing to take on extra jobs, including windows, as possible. I enjoy her intelligence and sense of humor (refreshingly offbeat). Most of all I trust her absolutely. While my husband and I are out of town, she keeps an eye on the house and comes in to do extra projects if necessary. She's a pleasure and a wonderful help.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Judith W.
06/2012
5.0
house cleaning
+ -1 more
I really like her. Trustworthy, very comfy with her in my house. She even has a key. and thorough, very conscientous. She has a very fair hourly rate. The quality is worth the price.
Description of Work: She does my housekeeping every couple weeks.
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Service Categories
House Cleaning
FAQ
Jackie Truckey is currently rated 4.7 overall out of 5.
Jackie Truckey accepts the following forms of payment: Check