Duval Roofing LLC

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He addressed the problem immediately and the problem was fixed. I was impressed with the fact on how honorable he was and his willingness to stand by his work. I often thought about having a 30 year roof installed on my home and would the roofing company stand behind it. I do not now, knowing that I had Duval Roofing install my roof. If you’re looking for a new roof of roof repair, I would strongly recommend you contact Duval Roofing.

They didn't put the roof on correctly. I called the company that the contractor used to purchase the materials, and they said it was put on wrong. They got tar on the side of my house and the roof looks bumpy. He came when he had an opening. He didn't set up an appointment time because he was busy doing other jobs.

Duval put a new roof on my house several years ago, but I didn't have them do this flat section. Error of judgement on my part! They were the lowest estimate by far on the original roofing work and did a fine job. I was attempting to cut costs and kept trying to find the flat roof's slow leak on my own. I was totally unsuccessful and water damaged the ceiling underneath over time. It's a relief to have this work done properly. I'm very pleased with both the old and the new roofing work.

Pleasure to work with

We called this company twice - both times, there was no answer, we left messages, and never received a call back. I guess they don't need the business.

The team was extremely efficient. They tore down, replaced our entire roof, and cleaned up in about 3 hrs.

Ken Duval and his staff were quick to return my phone calls and were pleasant to work with. After the contract was signed and deposit check submitted, the work was scheduled for three weeks hence. The Duval crew arrived promptly at 7am on the scheduled day and finished the job, including a thorough cleanup, by 11:30am. They were efficient and professional.

A five star company. Requested an upgrade to a special type of shingles that qualify for energy rebate and requested addtional ice shield when the crew arrived. The addtioanal charges to me were fair and resonable. A perfect job from start to finish. The best contracter have ever dealt with in over 40 years.

Timely and informative quote including insurance info & samples. Large list of area houses provided with manufacturer & color so you could see what the shingles looked like on a full roof. Showed up on time and completed work in a day. Cleanup good. I liked that they have their own crew and don't sub the work out. Had a bit of an issue early on. There was some rotted decking near the chimney and a worker's foot went through and came through the living room ceiling (accident's happen - fortunately the guy wasn't hurt). Duval called the insurance company right away, and an adjustor was out next day. Check to cover repairs received within 30 days (and would have been sooner if I had found a plasterer to get me the written quote quicker!). Duval suggested I hold back $1k of their payment until the insurance check came in so I wouldn't feel like they were leaving me in the cold to fend for myself. Nice customer service!

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Duval Roofing was very punctual and professional. They showed up on time for the estimate and to start the original work on my roof. They were able to overcome problems that they encountered during the process and they were very professional. They also took steps to protect the concrete from the falling shingles. They did a decent clean up afterwords and I would say that they got about 95 percent of all the materials.

They came within 24 hrs which was fantastic because I was having ice dam leaks inside the house

Job went very well. One of the skylights came to the site damaged, and somehow Duval managed to replace and install it without missing a beat.

They came and did their job. They cleaned up nicely. I found one little problem and they came and fixed it. Very satisfied.

They were very cooperative, but I decided not to do the work.

One of the best home improvement experiences I've had. They said they would arrive at 7:15 a.m and got there exactly at 7:15 a.m. They arrived with three trucks and approximately 20 men. They worked diligently and completed the job on the same day. It looks great. They cleaned up so well it's the best my yard looked all year. I was thoroughly impressed and would gladly recommend them to a friend.

I have recommend Duval Roofing to lots of people. They are excellent and had superb references. There have been no leaks and I feel very sure that the roof is of the utmost quality. They brought a big crew of 20 guys and got the old roof torn off and the new one installed in one day. I was very impressed.

Excellent, quick thorough job!

They did have to delay the start of the job by a couple of days because they had to reschedule a dumpster. On the rescheduled day they arrived on time, completed the work on time and they clean up. I was very pleased with the work and service.

Overall things went well.

They were on time, neat, efficient and left no trash.

I CONTRACTED WITH THIS COMPANY TO DO SOME WORK, BUT HE WAS VERY UNRESPONSIVE. WE HAD AN APPOINTMENT SET UP THAT HE DID NOT SHOW FOR AND HE DID NOT CALL. I LEFT SEVERAL MESSAGES AND NO ONE EVER CALLED ME BACK. I FEEL THAT HE QUOTED ME A PRICE MUCH LOWER THAN WHAT HE SHOULD HAVE, AND I THINK THAT'S WHY HE HAS NOT BEEN IN CONTACT WITH ME. HE'S REFUSED TO CALL ME TO LET ME KNOW THAT HE'S NOT GOING TO DO THE WORK FOR ME.

THEY DID A GOOD JOB BUT THEY GAVE US THE WRONG COLOR OF SHINGLES.