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Princess Maid Service

House Cleaning, Carpet Cleaning

About us

Princess Maid Service is the premiere service provider offering a full-range of house cleaning, maid service, housekeeping, apartment cleaning, move in out cleaning and office cleaning for MA residences, including Boston Metro. We service Middlesex, Essex, Suffolk and certain parts of Worcester County. We are one of the largest independent house cleaning companies in Eastern MA servicing over 300 customers

Business highlights

24 years of trusted experience

Services we offer

Cleaning Service, House Cleaning, Maid Service, Housekeeping, Office Cleaning, Carpet Cleaning, Green Cleaning

Services we don't offer

same day

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Reviews

3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
3.5
value
4.0
professionalism
4.0
responsiveness
4.5
punctuality
4.5
Showing 1-2 of 2 reviews

Dianne B.
06/2020
5.0
house cleaning
  + -1 more
Very w ell. They are thorough and professional. The ladies are very friendly but don't stop their work to chat. They are usually here for about an hour and when they leave the house looks and smells so nice.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Angela Q.
11/2013
2.0
house cleaning
  + -1 more
The 2 person team did arrive on time and they were very nice. I quickly showed them around and left them to do their thing. When I arrived home a few hours later, to be honest, aside from the bathrooms it didn't even look like they cleaned. When I called the office to ask what happened, I was told they were only given 2 hours to clean my house because they had another house to get to. I was also told that because of this, they probably had to rush through and weren't even there for a full 2 hours. This was suppose to be a deep clean. On a 2300 sq ft house. When I set this up, they told me it would take between 2-3 hours. I mean seriously, I actually had to finish cleaning myself when I got home. There was still dust everywhere, the floors were not properly vacuumed, there were rings on my kitchen table so it was obviously not even wiped down. I will say that the bathrooms were spotless. So yeah, there's that. I don't blame the people who cleaned, I blame management for making these poor employees rush through my home in under 2 hours and expect them to do a thorough cleaning. I don't know who is running the show over there but they are doing a really poor job of it. They DID offer to have them come back but at that point I felt so bad for the people working for them and frustrated with the company that I didn't want anything to do with them. Needless to say, I did not keep them on to clean my house on a bi-weekly basis as I had planned.
Description of Work: Well, to be honest, not much. But they were suppose to be cleaning my house. I hired them to do a "deep clean" and then come every other week to clean my home. I was told it would take 2-3 hours for them to do the initial cleaning, in which they would do a more thorough job than they would usually do for the regular weekly cleanings going forward.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$133

    Contact information

    306 Boston Rd, North Billerica, MA 01862

    http://www.princessmaidservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Carpet Cleaning

    FAQ

    Princess Maid Service is currently rated 3.5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Princess Maid Service accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
    Yes, Princess Maid Service offers free project estimates.
    No, Princess Maid Service does not offer eco-friendly accreditations.
    No, Princess Maid Service does not offer a senior discount.
    No, Princess Maid Service does not offer emergency services.
    No, Princess Maid Service does not offer warranties.
    Princess Maid Service offers the following services: Cleaning Service, House Cleaning, Maid Service, Housekeeping, Office Cleaning, Carpet Cleaning, Green Cleaning
    same day

    Contact information

    306 Boston Rd, North Billerica, MA 01862

    http://www.princessmaidservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed