Environmentally responsible pest control, mosquito control & termite control experts. Your safety is our #1 priority! Pest Assassins is a locally owned and operated business providing over 40 years of pest control experience in Massachusetts. Our team of professional pest control specialists continue to meet the growing demand in pest elimination and pest prevention services using the most advanced premium products and training. We offer Integrated Pest Management (I.P.M.) solutions for residential and commercial properties including your home, restaurant, office, retail store, industrial space or multi-unit property. When a Pest Assassins technician arrives at your home, you will be greeted with a friendly, trained and licensed representative of our company every time! Along with servicing your property they will inspect the area for any other pest issues and will be happy to answer any of your questions.
Business highlights
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered
Services we offer
Residential & Commercial Pest and Termite Control. Complete rodent control solutions including trapping and exclusion. Coupons & Discounts on website. Mosquito & Tick Control. Eco friendly pest and termite control solutions. Carpenter Ant Elimination with Termidor.
I regret not using Mosquito ranger!! Pest assassins I found out after 2 years of patronage that they Don’t stand by their service ******I asked for A justified and warranted Courtesy Routine Repeat for a awful INFESTATION of Mosquitoes after most recent visit***** but I was Rejected and brushed off Not very promising results, being a customer of 2 years, their technicians rapidly change from time to time, understood staffing challenges and or whatever the excuse may be, granted the aftermath of the results of flea and tick service is not something I nor my mom were satisfied with I conversed with a female 3 weeks ago, Secretary, who was very reluctant to re send someone as a courtesy to further trouble shoot, only was brushed off by her abruptly, i had expressed there were visible proof I had pictures from the service treatment performed, the same day and even 10 DAYS after the treatment Takes cycles takes to absorb Again they keep sending different technicians, some spend 5 minutes on property some do a thorough 10-15 minute quality work It needs improvement if the intend to retain customers with a hyperactive fierce competition out there, more outreach more accountability above all more Responsibility would very much be warranted I had big flies big mosquitos and I had to proof to send to the female, she simply could Not be bothered, with that said the proof of pictures immediately after their visit is posted to further illustrate the frustration In conclusion I will be using doctor Lawn as their services are around $63 per visit plus a prepay discount on top of that I just can’t waste money, I can’t babysit a company that basically chooses to either bypass integrity and or jeopardize the customer experience It’s very foolish to waste $85 if there are an equal amount of mosquitoes after or during a treatment cycle, it’s simply pointless
Description of Work: Pest control
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$500
Christopher D.
06/2022
5.0
pest control, animal removal
+ 0 more
I have used this Company for the last three years. They are very good at what they do, always show up when they say they will. Jay McNamara is who I deal with he is very professional and knowledgeable. Whenever there is a problem he comes right out and takes care of it. I absolutely recommend them.
Description of Work: Rodents, ants, Bees removed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Stef T.
01/2022
5.0
pest control
+ -1 more
I have used this company for the past couple of years. They are very good at what they do. Always on time and very patient. I live near woods so I know my pest problem won’t ever be eliminated. They have brought it under control and made life much easier due to their services. Highly recommend!
Description of Work: Pest control for mice and nuisance insects
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joanne P.
10/2018
5.0
pest control
+ -1 more
These guys are terrific. Look no further and skip the big name companies. They are professional courteous and always greet you with a smile. They are knowledgeable beyond knowledgeable and on time always! Do not hesitate to have them come to your home or place of business.
Description of Work: Quarterly maintenance for ants, spiders, bees, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Pest Assassins
Thank you so much for your review [Member Name Removed], we appreciate it very much. It's truly a pleasure to work with you. -Sean Pest Assassins
Kathryn G.
07/2017
5.0
pest control
+ -1 more
It was fine. I told Mike Carell, one of the owners where the issues was. He said, ok, I will spray it. He told me to go inside, while he did it. He said ok, we will wait a while to make sure. It was fine. They took care of it. I can call them anytime I have an issue.
Description of Work: They got rid of an hornet's nest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathryn G.
07/2017
5.0
pest control
+ -1 more
I guess the quality of the work. I like being on an regular scheduled. If I need anything like I had an hornet's nest, and they were out her in two days to take care of it. That was at no extra charge. I am on an plan. They also use stuff that is about as ecologically friendly. Its safe for animals walking across the yard. They come out on their own. If I am home, they ring the doorbell to tell me they are here. If I am not they will leave an note, and if I had any questions to call them.
Description of Work: They come out quarterly. Inside if I need it, but it was outside. They did outside, full perimeter of the house, my garage, and storage shed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
James B.
05/2017
5.0
pest control
+ -1 more
Been seeing a few black ants about 3/8" long in house. Wife not happy and wanted me to call "someone". Pest Assassins got good reviews so I called them. Steve showed up on time and explained the process needed to take care of the ants. He spent about 40 minutes doing his thing. Price ($225.00) was reasonable and overall very pleased with my experience.
Description of Work: Resolve ant problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pest Assassins
Hi [Member Name Removed], Thank you again for your business and trusting us to service your home. We appreciate the feedback about your experience and please keep us posted on the ant situation moving forward. Sincerely, Mike Cabral Pest Assassins
Carla M.
11/2015
4.0
animal removal, pest control
+ 0 more
Good except he left without talking to give us an update.
Description of Work: Set mouse traps/poison. Inspect past traps.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$145
Joseph K.
07/2015
5.0
pest control
+ -1 more
It was great. He came and helped us out with our issue. He was straight forward and honest. If I needed this service I would use them again.
Description of Work: Pest Control/Exterminating. They checked all the current rodent traps we had and filling the bait. Checked for new entrances.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Andrew S.
01/2015
5.0
pest control
+ -1 more
They came on time and advised that they would not be able to perform the type of service I was in need of. They were very professional and informative.
Description of Work: I purchased a Big Deal for pest control.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Lindsay D.
10/2014
5.0
pest control
+ -1 more
It went well. They are very thorough.
Description of Work: Termite removal and ongoing pest prevention plan
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Pest Assassins
Thank you for taking the time to review our company and for renewing your service for another year. It's always a pleasure meeting with your husband and we look forward to continuing to assist with your pest control needs.
Carla R.
09/2014
3.0
animal removal, pest control
+ 0 more
Truly Nolan was able to come to our place quickly to evaluate termite mud tubes we found on a basement wall. The employee was friendly and professional. Truly Nolan's vehicles look like yellow mice (including big ears). I mention this because kids love it, but not everyone wants to announce they may have a pest problem! The employee looked at the tubes, but did not touch them. He walked around the outside of the house to confirm that there were none on the outside. He said that we would have to bait outside (we live in a woodsy, wet area and there are termites all around) and also treat all of the inside sills. This would be very expensive. If he had explored the tubes, he would have noticed that only one was active and it went *down* into the French drains rather than up toward the would frame. At no point did any tube get as high as a sill. If we had gone with this provider, we would have paid a lot of money for treatment we did not need. Additionally, we would have introduced a lot of unnecessary poison into our home.
Description of Work: Termite tunnels in basement
Rating Category
Rating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,400
Response from Pest Assassins
Hi [Member name removed]! Thank you for taking the time to review our services. Although we are new to New England our Mouse Cars are pretty popular around the country. Most pest control companies have marked vehicles which helps everyone with marketing their brand. In regards to the termite inspection we would like to apologize for any miscommunication with our representative. We don't use liquid termite treatments at all and certainly not inside the walls of your home. We only use a termite baiting system on the outside of your home which is very effective and uses the least amount the "chemical" around your home. As you read many of our Angie's List reviews many people have been very happy with the baiting program and the results of that "greener" approach to termite control. As far as our pricing and the overall feedback we have received we feel we are pretty competitive but I am happy that you were able to find a better price to take care of your current problem. If we can ever be of assistance to you in the future please feel free to contact me directly and I will be happy to personally come out to your home and provide you with a quote and inspection. Sincerely, Mike Cabral Truly Nolen Pest Control RI & MA
Christina D.
09/2014
5.0
pest control
+ -1 more
Steve our technician, assured us that we did not have any active insect problems. This was such a relief to us. There were some small problems with Bees and wasps beginning to build nests under the eaves. We were told exactly what chemicals were used and what to expect. He answered all our questions with extreme knowledge and clear explanations. It is so refreshing to have a service performed with such efficiency, honestly and capability AND and at a fair cost. Other professionals could learn much from this companies performance. I will recommend them to everyone.
Description of Work: Our service man arrived on time. He was friendly and professional. He knew his business. For 2 hours he examined our home, was in the cellar, and in the upper crawl space and on the roof. He took care of the few problems we had quickly and efficiently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Pest Assassins
thank you for taking a moment to respond. It was a pleasure working with you and if there is anything we can do for you in the future please let us know. I'll be sure to share your response with Steven and the rest of our staff. Sean Truly Nolen Pest Control
Carmen S.
09/2014
5.0
pest control
+ -1 more
The technician was professional and knowledgeable. He inspected both inside and outside of my house. After the inspection I felt that he was honest about the extent of the problem. The ants were not nesting in my walls as I had feared. But he did see activity outside.At this point because of the colder temperatures the ants seem to be gone or just sleeping.
Description of Work: A technician came to my home to evaluate a problem I was having with Carpenter ants in my kitchen area and basement.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pest Assassins
thank you for taking a moment to respond. It was a pleasure working with you and if there is anything we can do for you in the future please let us know. Sean Truly Nolen Pest Control
Richard H.
07/2014
5.0
pest control
+ -1 more
Very professional and very knowledgeable. Came right out, quickly identified main problem and eliminated a very aggressive nest by the front door. Mike also took the time to identify some sand wasps in my backyard and explained how to eliminate that problem myself with no additional charge. I will definitely use their services again.
Description of Work: Removed Yellow Jacket nest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Pest Assassins
thank you for taking a moment to respond. Sand wasps can be tricky to handle and we hope you were successful in addressing them. It was a pleasure working with you and if there is anything we can do for you in the future please let us know. Mike Truly Nolen Pest Control
Suzanne M.
07/2014
5.0
pest control
+ -1 more
They were extremely professional and punctual, and their treatment for the ants was effective. I haven't seen another ant since the treatments. I have also had an occasional problem with mice at one of the properties, and the technician was nice enough to look for places where the mice are entering the house, and he told me to put spray foam in those places.
Description of Work: They treated my 2 of my homes for ants.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Pest Assassins
thank you for taking a moment to respond. It was a pleasure working with you and if there is anything we can do for you in the future please let us know. Sean Truly Nolen Pest Control
Janet B.
06/2014
5.0
animal removal, pest control
+ 0 more
Great people to work with. Responded immediately to my request and (Steve) explained everything as the treatment was being done. I highly recommend this company,
Description of Work: Treated inside and out for insects. Preventative treatment in shed for mice. Also checked out attic area free of charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$455
Response from Pest Assassins
Thank you so much for taking a moment to review us. It was a pleasure working with you and we look forward to working to keep your home pest free. We will be certain to let Steve know your kind words.
Laurie L.
06/2014
5.0
pest control
+ -1 more
They came out same day, got rid of the next and a smaller hornet next on the other side of the house. Very quick and professional!
Description of Work: I had a fairly large yellow jacket next coming out of the hooded vent in my attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Pest Assassins
Thank you for taking a moment to review our company. We hop everything worked out well with the bees and if there is anything we can do to assist you in the future please let us know.
Nicole G.
04/2014
5.0
pest control
+ -1 more
They were prompt, very nice. They answered all of my questions. They did everything exactly how they said they would.
Description of Work: Set traps around house for termites.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Pest Assassins
Hi [member name removed]! Thank you so much for taking the time to review our company & service. We really appreciate it. It was a pleasure meeting both you and your husband and we look forward to taking care of your property for you against those pesky termites! Sincerely, Mike Cabral Truly Nolen Pest Control
Scott B.
04/2014
5.0
pest control
+ -1 more
They performed a localized application of the most benign chemical possible. They were polite, prompt and clean. We set up a schedule for a couple of follow-up visits. They called for each and were again prompt and courteous. The ant infestation appears to be gone.
Description of Work: They diagnosed and located a carpenter ant infestation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Pest Assassins
Thank you so much for your review of our company. It was a pleasure working with you.
LINDA B.
03/2014
5.0
pest control
+ -1 more
The owner came out, reviewed with me the problem I was having with the ants. He explained the process in detail, talked about the treatment and what to expect. He came when he said he would and did a great job.
Description of Work: Eradicated ants at front sidewalks and closer to porch foundation. Was very effective in getting rid of the ants & damage being done to garden and brickwork.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pest Assassins
thank you so much for taking the time to review our company. It was a pleasure working with you and should any other pest problems arrive in the future, we would be more than happy to assist you. Sean Crowley Truly Nolen Pest Control
Rock J.
03/2014
5.0
pest control
+ -1 more
They did a good job and I have not had any problems since.
Description of Work: I bought a Big Deal from them for a rodent exclusion package.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from Pest Assassins
Hi (Member name removed)! Thank you for taking the time to review us. We really appreciate the feedback and I'm happy to hear that you were happy with the rodent service. Please let us know if you need any service in the future. Sincerely, Mike Cabral Truly Nolen Pest Control
Edward G.
03/2014
5.0
animal removal, pest control
+ 0 more
A technician came the following week and put down bait and traps in the basement and laundry area. He also went around and plugged holes with an industrial expanding foam. I have not heard the scratching since then, so that's a win. Mike, Sean and I believe Andy (the tech) were all polite and professional.
Description of Work: Mike and Sean came by for an initial inspection for potential entry points and evidence of rodents, since I had heard some biting/scratching noises in my ceiling (we have vaulted ceilings). They looked around the exterior grounds of the house, the garage, basement, inside, etc. They made a recommendation for an exclusion package which include bugs and mice, and I signed a 1 year agreement, which gave me a small discount.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Pest Assassins
Thank you for your review of our service. It was a pleasure meeting you and your family and I'm happy to hear that you were happy with the service provided and the sounds in the vaulted ceilings have stopped. We look forward to seeing you on your next quarterly visit. Sincerely, Mike Cabral Truly Nolen Pest Control
Deborah B.
02/2014
5.0
pest control
+ -1 more
They were great! We don’t see any more mice around the house so they seemed to take care of our issue. My roommate did complain they did not put the pest control treatment in her room. They showed up on time for the appointment and I felt the price was reasonable for what they did. I thought the technician was very personable, professional, and very nice to work with. He was very careful on where he put the treatment and I was very pleased with the service.
Description of Work: I purchased the big deal for $199 Rodent Exclusion Package with 90 Day Warranty.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from Pest Assassins
thank you for taking a moment to review our company. It was a pleasure working with you and if any other pest problems shoud arrive in the future, we would be more than happy to assist you.
JOY W.
01/2014
5.0
pest control
+ -1 more
We had a very smart, clever, and elusive rat that was able to defy all means of elimination. Sean, the manager, never gave up and although the project became more than we all expected he always showed up and did whatever he had to do to get the job done. |Don't even bother to call someone else when you have a pest problem!
Description of Work: They were able to eliminate a rat from our garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Pest Assassins
Thank you so much for the review, we hope all has been well with the garage. It was quite a challenge we must say, but we did get some great pictures! It was truly a pleasure working with you and your family and if any pest concerns should arise again, we would be more than happy to assist. Sean Truly Nolen Pest Control
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal
FAQ
Pest Assassins is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 2:00 PM
Pest Assassins accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Pest Assassins offers free project estimates.
Yes, Pest Assassins offers eco-friendly accreditations.
Yes, Pest Assassins offers a 10% senior discount.
Yes, Pest Assassins offers emergency services.
Yes, Pest Assassins offers warranties.
Pest Assassins offers the following services: Residential & Commercial Pest and Termite Control. Complete rodent control solutions including trapping and exclusion. Coupons & Discounts on website. Mosquito & Tick Control. Eco friendly pest and termite control solutions. Carpenter Ant Elimination with Termidor.