Well Water Connection, Inc.

Wells and Pumps, Lawn Irrigation, Water Filtration and Softening

About us

Design, Installation and Maintenance services for Water Wells, Pump and Tank Systems, Control Systems, Water Treatment Systems and more! We also specialize in treating rust stains from your irrigation system!

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

water well drilling -Artesian, Gravel & Point Well Sales -Artificial Rocks & Well Covers -Preventative Maintenance Plans -Iron Stain Removal Services -Spring Start-Ups & Winterizations -Sub & Jet Pump Sales & Service -Unlimited Lifetime Warranties -VFD & Constant Pressure Systems -Water System Check-Ups -Water Testing & Filtration -Water Treatment Systems -Well Design & Project Management -Well Locating & Geophysical Surveys

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.941 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 41 reviews

Michael K.
11/2023
5.0
wells
  + -1 more
We had an amazing experience with this company!!!! The customer service was top-notch!!. John Larsen (owner) was wonderful to work with. Nick Torres and Caden installed a Point Well and did a fabulous job!!! This business team is a great choice and we highly recommend their company. Linda and Michael Karman
Description of Work: Point Pump Well was installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kaylinnette P.
09/2023
5.0
water softeners
  + -1 more
Excellent customer service and quality of work. Promptly restored our water by replacing a broken well tank system. Also installed a well water sediment filtration system.
Description of Work: Well tank system replacement and installation of well water sediment filtration system.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,050

William H.
10/2022
5.0
irrigation systems
  + -1 more
These people are excellent. I've used their services for years and am always very satisfied.
Description of Work: maintain my well for irrigation system
Rating CategoryRating out of 5
Yes, I recommend this pro

Dawn M.
05/2022
5.0
irrigation systems, wells
  + 0 more
I highly recommend this company. Very knowledgeable and professional. My new well was installed and running within hours.
Description of Work: Now well installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve S.
06/2021
5.0
water softeners, wells
  + 0 more
They did a great job of fixing a wiring problem on our well that we hadn't been able to diagnose previously and had been broken for some time. Nick was super professional and very experienced in diagnosing and then fixing the problem.
Description of Work: Fix a well for home sprinklers

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip M.
10/2020
5.0
wells
  + -1 more
We were without water about 7 am. By 4 pm that day, we had a new pump, the system was flushed, the pressure tank regulated to the right pressure. Turning on the faucets produced lots of clear water from the first. The serviceman, Nick, knew what he was doing, and cheerful even having to work 10 ft below grade in tight spaces, which is how our old installation was done.
Description of Work: Our home water supply pump died at about 7 am. The pump was at least 37 years old, so I was sure it needed replacement. In anyu case, even if it tested OK after pulling it up, it would have been silly to put it back in the ground. So, I asked for a new pump regardless of testing.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane H.
08/2020
5.0
wells
  + -1 more
Well Water Connection did a great job installing a well and pump for irrigation purposes. I'm happy because they found a site close to my irrigation system which provides high quality water (they tested for iron) at the flow rate my system requires. The well was drilled using a lightweight, portable tripod set-up, not a heavy truck that would've damaged my lawn. Everything went very smoothly.
Description of Work: Installation of a point well and pump system
Rating CategoryRating out of 5
Yes, I recommend this pro

Chris F.
11/2019
5.0
wells
  + -1 more
Excellent customer service!! John, the owner, helped me figure out what we needed, gave me options and a fair estimate and scheduled service all within 2 days. Nick came out; he was prompt, polite, and professional; install went smoothly. Great experience all around. I would highly recommend.
Description of Work: Replace sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Well Water Connection, Inc.
Thank you [Member Name Removed]... we appreciate the work and kind words! Happy Thanksgiving!

mary S.
08/2018
5.0
water softeners, wells
  + 0 more
Jake was friendly and efficient. Provided necessarly preventive maintenance and explaind exactly what was done. Tested water to make sure system was working to capacity. Didn't try to upsell at any time. Have used them before and will again. Highly recommend.
Description of Work: Well pump annual service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Well Water Connection, Inc.
Thank you for participating in our reviews and referrals program!

Jeff W.
07/2018
5.0
wells
  + -1 more
Our irrigation pump failed, and John (the owner) and his son Nick worked very hard to figure out what caused it. They tested the well to ensure we had sufficient water (which we did). John heard a small vacuum leak in the wellhead, which probably caused the pump to lose prime and run dry. They replaced the leaky pipe and installed a new pump to replace the 17 year old pump that failed. John is an expert in all things well, and it was inspiring to see him and his son working together to solve our problem!
Description of Work: Our irrigation pump failed and I wasn't able to get it to prime.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Well Water Connection, Inc.
Thank you for participating in our reviews and referrals program!

Dave M.
04/2018
5.0
wells
  + -1 more
Jake called ahead of his arrival time and showed up when expected. He took the time to explain the purpose of his visit, installed a sediment filter, and did a thorough analysis of my water system. I would strongly recommend Well Water Connection, and will certainly look to utilizing their services in the future. Dave M. Dunstable, MA
Description of Work: Sediment Filter installation; well water system analysis

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Well Water Connection, Inc.
Thank you for participating in our reviews and referrals program!

james B.
04/2018
5.0
wells
  + -1 more
Always professional. respond quickly if there is a problem.
Description of Work: Opening/closing and maintainance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Well Water Connection, Inc.
Thank you for participating in our reviews and referrals program!

Joseph D.
03/2018
5.0
irrigation systems, wells
  + 0 more
Went very well was pleased with their performance and would recommend them to other customers .They were always on time and knew what they were doing we were very satisfied and would call them again.
Description of Work: Remove and hook up the well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Well Water Connection, Inc.
Thank you for participating in our reviews and referrals program!

Ashley A.
03/2018
5.0
wells
  + -1 more
John and his team came right away to check out my water situation after first calling him. Any time we had a question, he was readily available and got back to us in no time! Any issues we had John and his team were super responsive and helped us along the way. If you have any issues with your we’ll give John a call. Very nice guy and he is very knowledgeable when it comes to wells.
Description of Work: Well cleanout

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Well Water Connection, Inc.
Thank you for participating in our reviews and referrals program!

Andrew W.
11/2017
5.0
wells
  + -1 more
Highly recommended! I had my jet pump break in the middle of the night and had no running water in the house. I called Well Water Connection after some basic research and they had someone at my house within a couple hours! They were courteous and professional and got the job done right. I will definitely be using them again if anything else comes up.
Description of Work: I had my jet pump break in the middle of the night and had no running water in the house. I needed a replacement pump and the installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Well Water Connection, Inc.
Thank you for participating in our reviews and referrals program!

Christopher D.
11/2017
5.0
wells
  + -1 more
They quickly answered our call and were able to come and service our well in a couple of days. While the problem still persisted they then gave us two options to help with the iron in our water. They were extremely professional and reasonable. They wanted us to have all the information before we made any decisions and gave us the best advice possible. Will continue working with them in the future.
Description of Work: We bought a house with a well in March and knew nothing about maintaining it. They were quick to answer our calls about an iron smell coming from our water. They were also able to provide us with a history of the well on our land.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Well Water Connection, Inc.
Thank you for participating in our reviews and referrals program!

Larry H.
10/2017
5.0
irrigation systems, wells
  + 0 more
I called and they professionally fixed the problem the same day. Originally they said it would take a couple days based on their scheduling (which was more than fair), but they were able to send someone very fast. The fee charged was fair as well. They approach the problem using sound debugging techniques and not rushing to replace parts which were still functioning to specification. The diagnostic check valve showed that the problem was in the check valve itself and was an easy thing to fix.
Description of Work: My point well was loosing prime and it was unknown if it was a problem with the well itself or some of the parts associated with the pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Well Water Connection, Inc.
Thank you for participating in our reviews and referrals program!

Greg H.
10/2017
5.0
wells
  + -1 more
Great Service! Very easy to work with. Highly recommend.
Description of Work: Had an old water tank that was failing and had Well Water Connection work a solution over the phone (with photos) and then they came out as promised and installed the new tank with new plumbing with professional interaction and quickly as promised. Working great now.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Well Water Connection, Inc.
Thank you for participating in our reviews and referrals program!

Carlos P.
10/2017
5.0
wells
  + -1 more
Excellent! Have dealt with John for a long time. Him and his team always do an excellent job and are very professional.
Description of Work: Well water installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Well Water Connection, Inc.
Thank you for participating in our reviews and referrals program!

mary S.
10/2017
5.0
wells
  + -1 more
Very prompt and friendly. Great service. Willing to provide options to meet your budget.
Description of Work: Needed a new well water filtration system. Also in the past have used them for well water testing and advice Never tried to upsell me. As a matter of fact, they were very honest and told me that I didn't need a new well pump or the arsenic filter that another company told me I did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Well Water Connection, Inc.
Thank you for participating in our reviews and referrals program!

George M.
09/2017
5.0
wells
  + -1 more
I had contacted several other companies to ***** a water issue occurring in my house. Well water connection was able to assess the issue quickly, provide an estimate and schedule a visit very quickly. The arrived on time and were very professional. They explained the issue and was able to fix the issue in a timely manner. Excellent service
Description of Work: Sewer pump failed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Well Water Connection, Inc.
Thank you for participating in our reviews and referrals program!

K M.
08/2017
5.0
irrigation systems, wells
  + 0 more
Great, Professional Service!!! They know what they're doing & they do it right!
Description of Work: Well Pump Replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Well Water Connection, Inc.
Thank you for participating in our reviews and referrals program!

kenneth P.
07/2017
5.0
wells
  + -1 more
Excellent work and professionalism. Highly recommend.
Description of Work: Irrigation point well

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Well Water Connection, Inc.
Thank you for participating in our reviews and referrals program!

Minnette H.
07/2017
5.0
wells
  + -1 more
We hired John Larsen of Well Water Connection to have a well dug, install the plumbing, well pump, electricity, pressure system, and provide an artificial rock to hide the aboveground components. We had a seamless installation and have been enjoying the benefits of using our own well water on the law and flower gardens for the last five years. We continue to use John to open and close our well each year. John is very personable and very east to work with. We would recommend him highly to anyone interested in sinking a well.
Description of Work: well dug and installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Well Water Connection, Inc.
Thank you for participating in our reviews and referrals program!

John R.
07/2017
5.0
irrigation systems, wells
  + 0 more
I was assured no vandalism had taken place and a simple repair solved the problem. John came to my home on a Saturday on his way to a family party. My lawn and gardens were saved from drying out and getting ruined before the season even started.
Description of Work: Last spring I was unable to get my well started so that my residential irrigation system could start running. For some reason the company I had been using claimed that my well had been vandalized over the winter and required very costly repairs. They were slow to address the problem and my yard was turning brown. I was suspicious and got a second opinion from WWC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Well Water Connection, Inc.
Thank you for participating in our reviews and referrals program!
    • 1(current)
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Contact information

1980 TURNPIKE ST, North Andover, MA 01845

http://www.wellwaterconnection.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 12:00 PM

Licensing

Insured

No License Required for Trade

Trade License Number
973
Trade License Locale
Massachusetts
Trade License Authority
Mass DEM
Trade License Expiration
12/31/2017
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Wells and Pumps,
Lawn Irrigation,
Water Filtration and Softening

FAQ

Well Water Connection, Inc. is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 12:00 PM

Well Water Connection, Inc. accepts the following forms of payment: Check,MasterCard,Visa
Yes, Well Water Connection, Inc. offers free project estimates.
No, Well Water Connection, Inc. does not offer eco-friendly accreditations.
Yes, Well Water Connection, Inc. offers a 10% senior discount.
Yes, Well Water Connection, Inc. offers emergency services.
Yes, Well Water Connection, Inc. offers warranties.
Well Water Connection, Inc. offers the following services: water well drilling -Artesian, Gravel & Point Well Sales -Artificial Rocks & Well Covers -Preventative Maintenance Plans -Iron Stain Removal Services -Spring Start-Ups & Winterizations -Sub & Jet Pump Sales & Service -Unlimited Lifetime Warranties -VFD & Constant Pressure Systems -Water System Check-Ups -Water Testing & Filtration -Water Treatment Systems -Well Design & Project Management -Well Locating & Geophysical Surveys

Contact information

1980 TURNPIKE ST, North Andover, MA 01845

http://www.wellwaterconnection.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 12:00 PM