ReVision Energy

guy kept hanging up on me

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All went very well

Very smoothly.

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pretty much according to plan

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They were really good.

They did an excellent job and were very professional, knowledgeable, friendly, and responsive. It was a great experience -- highly recommended

No problems from start to finish. This team knows what they are doing.

They were very good. They really had their heart in the right place in bringing reusable energy to the area.

The entire process went smoothly from beginning to end. SunBug has us connected to a website which monitors both our solar power production and our home energy consumption in real time. Mark Dullea 8 Longview Way Peabody MA 01960

As a local solar company, they were able to come take a look at our roof and tell us how much sun our roof gets and how much energy we'd be able to produce. Other companies were only able to look at our roof from a satellite. They are very personable and honest and were great at explaining all of the subtleties of solar. We also appreciated that they showed up when they said they would. Overall, we'd highly recommend them.

Excellent. Prompt and efficient. Contracted costs honored. Ben Mayer (CEO) was great to deal with and crew were very professional.

They did a good job explaining the design, installation, interconnection, and incentive processes and answered my many questions. We worked with Jordan, who did a good job listening to my concerns and providing well-informed explanations. They were really easy to work with overall, and I appreciated that. The whole process took about 5 months to complete, from initial call to final meter connection but that is to be expected if you want to get the Commonwealth Solar II incentive. If I have one gripe, I am still finding little plastic caps from the inverter packaging. Not a big deal, though. SunBug's office manager, and the lady who handles all the paperwork filings, is a joy to work with and must have to juggle a lot of details for many projects.

I talked to five companies, and while this was actually the most expensive estimate, there were a lot of reasons I chose Sunbug, and I have no regrets... even plan to have them add solar hot water as well. The bidding cycle was a great learning process. Most companies presented a single option, others seemed to be opportunistically following the SRECs and rebates from state to state. Of all "sales" people (ranging from not salesy at all, good, to very slick, bad), Dan was most knowledgeable about many options, and he's clearly got a passion for solar (as does everyone at Sunbug). I was interested in using microinverters, in fact Dan educated me about four different options, some of which I had not read or hear of. Installation was actually done before we had even planned a date--I got a call asking if the installation team could come the following week, as some shipments had been affected by flooding in the Midwest and the project manager (also a gem) had rearranged the schedule and opened up a date for me. One complication was a tree that needed to be cut way back. Other companies had simply said my roof was too shaded, Dan worked with me and the arborist to create the necessary sun profile to pass muster. The install team was great, the assistance with paperwork was great, all rebates arrived in a very timely manner, and I look forward to getting SREC checks soon! Of course, those minimal electrical bills are great, given that they cover the shortest days of the year so far. Consumption vs generation is almost a wash, the bills are goofy... last one was $6 for generation, and $12 for delivery. I'll be thrilled to see longer days cancel out the bills altogether. My system came with two monitoring dashboards, one for the microinverters (maintained by Enphase, the manufacturer), the other supplied by Sunbug (created by the founder). They both provide options for downloading data (both are web apps). It's been very interesting to see how the system works. I've had a couple of issues with hardware, which were addressed immediately, and also with software--again, both Enphase and Sunbug were extremely responsive. I've had some electrical work done since the installation, and every contractor who has visited the house wants to know more about it. I recommend Sunbug at every opportunity.

I was interested in putting photovoltaic panels on my new house but wanted to know more before I made any commitment, Ben Mayer was extremely helpful in developing possible options and completing a detailed analysis of efficiency and estimated time to payback, lifecycle savings, and internal rate of return. He also did an excellent job of explaining the federal and state rebates, and the very complicated credit system (SRECs) that pay you for the electricity you generate. The installers were professional and efficient. I had a problem with the first inverter they installed, which developed at about the same time as I had decided to go ahead and purchase a second array. (I had sold my previous house for more than I had anticipated and found I had the money to do so.) They came out to check the inverter and tried to fix it (unsuccessfully) and then had to order a new one. Because I was installing a second array, they found another brand of inverter which both sets of panels could feed into separately, making it more efficient. Athough, there were several weeks of down time when I was not generating electricity, the final system is better than it would have been with two separate inverters, which was the original plan. Now it is all completed, the system is working away and I have generated enough electricity to claim my first SREC. SunBug Solar remainsl willing and able to answer any questions that I have

The professionalism was high throughout. I liked their support of getting rebates and tax credits. I have already received a check for $1300 from the State of Mass. for buying a hot water tank made in Massachusetts. The system has already reduced my consumption of fuel oil significantly.

I received 3 bids for installing solar panels on my roof one of which was from SunBug Solar. Why I chose SunBug: They were the most responsive to my questions. They gave me options as to the size and configuration of the system I could have installed and encouraged dialogue to make sure I was getting what best suited me whereas the other companies simply told me what I should have installed. SunBug is local. Their main office is in Cambridge, not California. I felt confident that the relationship would be ongoing. One of the other bidders was California-based and seem to just hire local contractors for the installation after which they were gone. On the initial consultation when they came to evaluate the possible installation, their enthusiasm for solar electric was obvious. For them it seems not just a job but a passion giving me confidence they wanted to do it right. SunBug provided several references for past installations. Given the amount of money I was about to spend I definitely followed up on them. All references were very positive also giving me confidence in their ability. They have already installed close to 100 systems. The cost of their system was competitive with the other bids I received. The installation process: Once I chose SunBug I'd have to say my expectations for them were high. In summary, they met and even exceeded these high expectations for every step of the installation process. The project coordinator made sure all permitting and applications were in place. She was helpful in applying for the quarterly Massachusetts grants and all the required paperwork for permitting and hooking into the electric utility. The amount of paperwork is significant and their help with ALL of it was huge. The installation team, who have worked for SunBug for quite some time, were efficient in their work, friendly, and cleaned up after each day's work. They were happy to answer all questions I had about the various components of the system. The installation follow-up required even more paperwork. SunBug took care of all of this. All I had to do was sign my name. This paperwork allowed me to earn ?Solar Renewable Energy Credits? (SREC's) based on the amount of electricity my system generated. This a a great Massachusetts-based incentive where utilities are required to buy these incentive which, over time, greatly helps to offset the initial cost of the system. These SREC's along with a 30% federal tax credit as well as a Mass. State credit and grant will have a huge impact on the affordability of my system. It was these incentives, along with the environmental benefits, that were the tipping point that brought the ultimate net cost down to an affordable price point. After the Mass. grant and state and federal tax credits come next April the net cost of my system will be on the order of $20,000 and that's not including electricity cost savings and eventual SREC income. In summary, my experience with SunBug Solar exceeded my expectation and would wholeheartedly recommend them.