I called yesterday to make an appointment, and was given several time options. He arrived during the appointed time. Would have been earlier if his GPS had not taken him over a longer route. He is a very pleasant person, told me I had a good lock in place, and that his repair would take care of the problem.
Description of Work: We had trouble opening our front door at times. The locksmith checked the lock and noted part of the lock was catching on the plate, he readjusted the placement of the plate and the problem was solved. He oiled the lock mechanism.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Toby and Bob O.
02/2014
3.0
locksmith
+ -1 more
There were a number of odd things in addition to the above. It appears that he can only come on Thursdays between 7-8:30.
Description of Work: I needed to have my front door locks adjusted as they don't close properly. John took a look and suggested I get new lock sets. I picked them up a few days later and John cancelled a number of appointments and I never heard from him again.
Rating Category
Rating out of 5
quality
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Thomas G.
12/2013
5.0
locksmith
+ -1 more
see above
Description of Work: John installed two dead bolts at my residence. He answered my phone message the next morning after the day I left it. He quoted me a very fair price and told me he had locks to match my existing ones. He told me he could be at my house within twenty minutes and take an hour to do the job! All of this is true and he even keyed my existing locks to the new dead bolts. He was neat and tidy and very professional in his work. My only wish is that more workmen were like him! Great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Marino F.
12/2013
5.0
locksmith
+ -1 more
John did a great job. He installed a dead bolt and keyed alike with the existing lock. He drilled a hole in the door to accommodate the dead bolt and then cleaned up afterwards. He also made a key for another lock that did not have one. We were very happy.
Description of Work: Installed a brass dead bolt. Created a key for a lock that did not have one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Emma W.
10/2013
5.0
locksmith
+ -1 more
We called John to come out and change the garage lock on a house we have just bought. He was prompt on time and had the lock out and change in about 5 minutes. I asked him for a quote to come back out to do the house locks as I hadn't requested that before hand and he offered to do them while he was there so I didn't have a second call out charge. All locks changed in about 10 mins at great price. Would absolutely use him again, he was friendly and courteous.
Description of Work: Change garage lock
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Edna D.
09/2013
5.0
locksmith
+ -1 more
John arrived on time and came prepared with all the locks etc. He is extremely knowledgeable on replacing locks and did and excellent job for us. John made great suggestions and even keyed the new lock to lock on my other doors. His prices where very fair. John saved us on from not only having to carry around another key but also having to go an have additional keys made. I would Highly Recommend John for any of your Locksmith Needs. He also has a store right in North Andover, Ma located on Rt125. Thank You Again John for Outstanding Service.
Description of Work: Installed New Locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Mary R.
07/2013
5.0
locksmith
+ -1 more
It went very well. Provider had me test all the keys and if they were not perfect, he redid them.
Description of Work: Made new keys for my car.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Colleen S.
10/2012
5.0
locksmith
+ -1 more
I called for an appointment and was able to get one that week at a time that worked for me. The serviceman arrived on time, was pleasant and work done efficiently. If locksmith services are needed again I would use this same service.
Description of Work: I had 8 locks/deadbolts re-keyed and new keys made
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Layla E.
08/2011
5.0
locksmith
+ -1 more
John is very knowledgeable and does a great job. He always showed up on time and took care of all my concerns and requests. In addition, he noticed and fixed problems that I wasn't aware of, such as some door latches not lining up correctly. I am very satisfied with his services.
Description of Work: I have used John's services twice. The first time was to replace the locks and re-key all the doors to our new house and garage and also replace some of the door knobs. And again several months later to re-key additional doors.
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Service Categories
Locksmiths
FAQ
ANDOVER LOCK & KEY is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 4:00 AM
Tuesday: 10:00 AM - 4:00 AM
Wednesday: 10:00 AM - 4:00 AM
Thursday: 10:00 AM - 4:00 AM
Friday: 10:00 AM - 4:00 AM
Saturday: 9:00 AM - 12:00 PM
ANDOVER LOCK & KEY accepts the following forms of payment: Check
No, ANDOVER LOCK & KEY does not offer free project estimates.
No, ANDOVER LOCK & KEY does not offer eco-friendly accreditations.
No, ANDOVER LOCK & KEY does not offer a senior discount.
No, ANDOVER LOCK & KEY does not offer emergency services.
No, ANDOVER LOCK & KEY does not offer warranties.
ANDOVER LOCK & KEY offers the following services: Locksmith Specialist