Shawn's Plumbing & Heating

Shawn has done a number of small plumbing jobs for us, and he's always been terrific. His prices are very reasonable (for a plumber!) and the work has always been first-rate. We continue to call him first for any sort of plumbing work.

Shawn's enthusiasm, expertise and pride in his work is so appreciated. He loves to figure out a problem! He fixed a faucet which we were told had to be replaced and saved us a bundle of money.

They came when they said they would come, did the work well.

I initially contacted Shawn to help with a low hot-water flow situation after personally installing a new kitchen faucet. He answered my Angie's list inquiry within 10 minutes, and we spoke on the phone within the hour. After explaining the problem, Shawn agreed with my suspicion that the hot water shut off under the sink needed to be replaced, and we made an appointment for the following day. Shawn arrived right on time, and I was very impressed that instead of going forward with the valve replacement, he first ran a series of diagnostic tests which revealed that the true culprit was a deteriorated gasket in the main pressure control valve. Sure enough, upon clearing the hot water pipe under the sink, chunks of rubber gasket that had been stuck at the under-sink valve were dislodged and water flow resumed normally. Shawn also checked and cleared small rubber pieces from the other fixtures in the house. He suspected that our recent bathroom remodeling, and the frequent on/off at the main valve had proven too much for the 30+ y/o rubber gasket. We made plans for him to come back to replace the main PCV the next week. The total for both visits was $300. While he was at the house, I mentioned another issue with regard to hot water running out. Our current water boiler was nearing 14 years of age. Shawn suggested a new boiler, and highly recommended the SSU Superstore 45 Stainless Steel unit, citing it's high efficiency and lifetime warranty. We scheduled the new boiler installation which Shawn completed in just a few hours, using high quality materials and brass pipes. He also removed the old water boiler. This job cost $3,250, which was $150 less than Shawn quoted. I found Shawn to be extremely knowledgeable, friendly, and professional. Without reservation, he will be our go-to contact for all future plumbing needs!

Shawn is awesome. We had a nightmare of a situation over the course of a month which eventually led to us replacing our hot water heater. Shawn was there every step of the way to explain in detail to us the problem and solutions. He not only answered his phone every time we called, he also came out to our house within a day of each issue. Shawn is very dedicated to his work and to doing a good job. He will take the extra steps to make sure everything is functioning well.

Shawn provided excellent Service and I highly recommend him. I called him at night with a leaking water heater emergency and, even though I did not have a prior business relationship with him, he responded promptly. He talked me through shutting off the water heater and came over the next day to assess the situation. He replaced the water heater the next day and while he was at my place, he noticed another leaking pipe and he went out to get the required parts and repalced the leaking pipe too. In addition, he corrected some poor plumbing workmanship left behind by some previous workmen. I would definitely call on Shawn again for any other plumbing work that may come up.

sMy hot water heater began leaking the week of the service. I knew it was time to replace it as it was old. I contacted two contractor to get estimates. Shawn replied right away and in fact was at my house within 30 minutes. His estimate was a hundred dollars cheaper than the other contractor. The difference only being a hundred dollars wasn't the selling point, it was the fact that he seemed more knowledgeable about the issue, and what my options were. Once I made the decision (that same day), he was able to have the job completed that very day. His work was thorough and left my basement neat and clean. Great service!

He was really professional. He gave me details about the issue and his resolution. The problem was resolved at the same day and no problem since then.

My husband and I cannot say enough good things about Shawn! We recently purchased and older home with some large problems to address. However, we weren't prepared for our heat and hot water to go out during this last snow storm...Shawn went ABOVE and BEYOND for us...incredibly knowledgeable and thoughtful. He was able to address our immediate concerns as well as help us plan for the future. He was super responsive and made us feel as if he wanted to fix our problems as much as we wanted them fixed. We will be calling on Shawn in the future...for sure!

Shawn's knowledge and experience helped me to make the right decision; His patience and advice helped me decide for best solution for my situation and i was very thankful for his communication, responsiveness and openness. He will lead you, present all options and be straighforward about PROS and CONS.. Job took about 8 hours or so and Shawn went above his required task to improve my installations that were in terrible shape!! He took extra time to clean up Electric water mess and extra time to improve existing furnace installation which was out of his work scope! He didnt ask for higher price but he wanted to do the best job possible and ensure my family has best and safest solution. We cannot be happier with outcome and end result. Please stop wasting your time searching for more, use Shawn and you will be happy !!!

Excellent. Shawn is a real professional. Prompt, knowledgable, and does an excellent job. He also helped with the plumbing needed for a washer dryer install before this project (again we had a problem with a stuck valve) and he went above and beyond helping us with the install. Will definitely use Shawn again in the future.

Called me back the same day I left the message. Scheduled a visit within 2 days to estimate the new faucet project. Arrived on time. Gave an estimate that I thought was fair. Next I showed him the leaking toilet, & he quickly diagnosed an error the original installer had made, and knew how to fix it. Said he would do it the same time as the faucet. Made a date to do the work just 2 days later. Arrived on time with the necessary materials. .Did the work in the time he estimated it would take. Everything works and looks good. Cost was as estimated. He called back the following day to make sure I was happy. We would use Shawn again with no hesitation.

I called Shawn because we were having some issues with water pressure and quality. He picked up the phone right away and came out for an assessment a few days later when it was convenient for me. He showed up on time and was very knowledgeable and thorough as he walked me through the system. He identified the problem and was refreshingly easy to talk to as he went through different options with me. He wrote up an estimate promptly and again worked around my schedule to set up a time to do the work. He was professional, worked efficiently and took the time to show me a few things so that I am better educated. There was one small issue afterwards which he came and fixed right away on a Saturday morning; then he followed up with me later on his own accord to make sure everything was still working properly! Shawn cares about his work and will put in the extra effort. He is already scheduled to work on a few more things for me and I would not hesitate to recommend him to my friends and family.

Shawn came the day we contacted him to fix a pipe in our basement from a recent slow drain issue. He installed a different style pipe which made more sense. He came back later that week to disconnect a stove and returned the following day to reconnect the new stove and installed a waterline for a new refrigerator. He was very professional and friendly and we are very pleased with his work. We are considering using him when we have a new hot water tank installed.

Excellent. Shawn was very professional and completed the job as planned. He explained details of job and product installed very clearly. He has our confident recommendation.

the hot water at my new home was lukewarm, so I called Sean to diagnose thinking that I was going to have to make a huge investment on a new tankless hot water heater. Sean was able to figure out that the reason for the lukewarm shower water was from the mix and the volume of cold water coming into the house was overpowering the hot. Sean was able to take the existing improperly installed flow valve and replace in the correct area fixing the problem. He also fixed running toilets, a loose flange and some other plumbing odds and ends. Long story short I still have some life left in my hot water system thanks to Sean and I didn't have to shell out $2500 for a new one. He is also very responsive and great will follow up.

We are still in process but the first parts of the work have gone very well.

Shawn is a nice guy who does good work. He came on short notice to replace our hot water heater when it went down. The only problem was that he assured me that he would file the permit with the town clerk and charged me for it. I only found out three months later that it was never done. I called Shawn and told him about the situation, and he said he would check into it and call me back. I never heard from him again. Despite the good quality of the work and service, the D on professionalism above is for charging me for a service (the issuing of the permit) that he never provided and for not following through when informed of the oversight.

Outstanding!! This was a small job but he was on time and very reasonably priced.I would highly recommend Shawn for and job.

I don't normally take the time to review a service unless that service is exceptional, and in this case the service I received from Shawn's plumbing was exceptionally good. After attempting to contact a couple of other local plumbers to repair our rotted cast iron toilet flange, and receiving no calls back, it was a welcome relief to reach Shawn on the phone and be able to discuss my plumbing issue the same day. Shawn made good use of our phones, asking me to send over a couple photos of the plumbing that required repair, allowing him to make an estimate without the need for a house call to inspect in person. This may not work in every case, but it did in ours, and the convenience was surely appreciated. On the day we had scheduled the service, Shawn gave me a one hour window for his arrival, and even called to let me know it would towards the latter part of that window, which was again thoughtful, as I'm sure anyone with a busy schedule appreciates knowing they can make use of a half hour here and there without fear of missing an appointment. When Shawn arrived, he was punctual (within minutes of when he said he thought he might), professional, and friendly. He was able to quickly get at the flange and answer any and all questions I had about the installation of the new plumbing. He was quick, thorough, and was very conscientious about cleaning up his work area before leaving. While he was in our home, Shawn took the time to advise me on ways we could save on our utility bills with modern energy saving alternatives to our current dinosaur of a hot water heater. Far from a hard sell, the conversation was more like an old friend offering sound advise, and while Shawn's knowledge was extensive, his explanations of the available options were as easy to understand as they were full of important details. I would not hesitate to hire Shawn's plumbing in the future, and I will be recommending his services to friends, family, and co-workers without hesitation.

Shawn was punctual, professional, had a great attitude and did absolutely fantastic work. I don't know what more I could ask for. Thank you!!

Shawn arrived on time with an assistant to help him with the job. Shawn disconnected pipes from leaking pedestal sink; than connected a vanity sink we provided him. He cleaned up debris and took away pedestal sink. Job took him just under 4 hours

This is the 2nd time within a month that Shawn came to work on 2 separate issues. Shawn arrived on time and worked steadily until pipes and valve were replaced. After the job was complete I asked his opinion on what plumbing project I should proceed with next, as we were talking about the projects he noticed a pipe that lead nowhere, he capped the pipe and removed the waste for no extra charge. After that short project he toured the house offering his advise on various projects I mentioned. Shawn completed the project in under 3 hours and I was very pleased by his demeanor; price and professionalism. I would recommend Shawn to others and have already recommended him to family and friends Doug Mayo

Very professional, courteous, punctual, and friendly. I highly recommend Shawn to anyone in need of a plumber. He showed up in short notice and was very communicative about time of arrival etc. Thank you!!

He was professional, speedy, honest and efficient. He explained everything he was doing and why. He made sure we knew how to properly operate everything he installed. He is a very friendly guy who seems to go out of his way to be helpful, informative, and save us money. He could have charged us a lot more to replace the shower drain (when it might not even be necessary) but instead tightened the water control handle because in his professional opinion this was the cause of the leak (and it was far cheaper than replacing the drain). He cleaned up after himself. We would definitely not hesitate to use him again. In fact, we specifically sought him out this year because we were so happy and impressed with his work last year. Very trustworthy. Highly recommend!!