We had a horrible experience. We met with Hamlin and gave him our criteria for design. He did little to follow the requirements we asked for, poorly communicated design issues and manufactured cabinets that did not meet what we wanted. We specifically said we did not want a lazy susan and when they came to install the cabinets there was one along with our design requests we made which were not met. During the install, the measurements they took were wrong and they had a misunderstanding with the builder so they left the cabinets not full installed. In order to get them back, they charged me in order to come out after I had paid full price for the install. In addition to not delivering the design requirements we had and overcharging us for the install, Hamlin himself was rude, unethical and just a jerk. r would nevet use them,.
Description of Work: Manufactured and installed custom cabinets
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$30,000
Response from Hamlin Cabinet Corp
Sorry to hear your experience was so horrible. I don't understand why, as I met with you and your designer at the house twice once to measure and once to go over the drawings and check dimensions. We review all aspects of the kitchen from roll outs, trash pull outs, lazy susans, drawers, door swings and door styles. The drawings were clear at that time with your designer and you. We even took the time to work in one of your existing house doors to one of the new cabinets. We don't start to cut parts until the customer has ok'd and signed off on the drawings. Which you did that day. As we came to install your cabinets there was a soffit where the top cabinets were to go. No one informed us about this soffit therefore the cabinets were installed below the soffit. We were called back to raise the upper cabinets at which point I quoted you a price for the extra to cut around the soffit and you agreed to it 10/9/2013. After our guys had finished I spoke with them and asked how much they had to cut and fit to get the cabinets up higher. I called you with a reduced price that you thanked me for calling you back with that reduced price. It was a pleasure to work with you [removed member's name]. We wish you all the best.
MARIAN L.
02/2014
5.0
custom cabinets
+ -1 more
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Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Hamlin Cabinet Corp
A pleasure working with you all through your project. Glad we could be of assistance in making your project move to completion.
Joseph D.
10/2013
5.0
custom cabinets
+ -1 more
We could not have been more pleased as to all aspects of the project. Most of us only do this once or twice in a lifetime and deciding on a vendor can be nerve racking when you consider the amount of money at stake. Choosing Hamlin Cabinets as our cabinets supplier was one of the best decisions we make in regards to renovations. They evaluated our old kitchen layout and provided options. Helped us with the decision making. Built exactly what we wanted and the workmanship was perfect. Installation was a breeze. Note: we had one glitch that had nothing to do with Hamlin Cabinets but they helped us work around the issue and all turned out well.
Description of Work: Hamlin Cabinets built and installed new cabinets for our kitchen as part of our renovations.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Response from Hamlin Cabinet Corp
Working with the customer is what we enjoy the most. Occasionally some things will pop up, pipes not where they should be or old flooring not under old cabinets
MARIAN L.
05/2013
5.0
custom cabinets
+ -1 more
Brian is the ultimate professional! He is knowledgeable, honest and he designed my kitchen for free. His workmanship is perfect. I can't say enough good things about him. He used the best wood and products and his installers were great too. To me he is a craftsman and his cabinets are more like a work of art to him.
Description of Work: He installed cabinets for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Response from Hamlin Cabinet Corp
We are happy to work in new or old homes. With full computer generation it is nice to show the customers what their kitchen will look like in advance.
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Service Categories
Cabinet Making
FAQ
Hamlin Cabinet Corp is currently rated 4 overall out of 5.
Sunday: Closed
Monday: 6:30 AM - 5:00 PM
Tuesday: 6:30 AM - 5:00 PM
Wednesday: 6:30 AM - 5:00 PM
Thursday: 6:30 AM - 5:00 PM
Friday: 6:30 AM - 3:00 PM
Saturday: 6:30 AM - 1:00 PM
Hamlin Cabinet Corp accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Hamlin Cabinet Corp does not offer free project estimates.
No, Hamlin Cabinet Corp does not offer eco-friendly accreditations.
No, Hamlin Cabinet Corp does not offer a senior discount.