AQUA BARRIERS INC

When the reaction to a call for assistance is met with "Yeeeaaah... we're not doing residential work at the moment because we're so busy.." this company deserve to go under. Of course they can pick and choose their work, but when their interaction with potential customers is that bad, I have no sympathy. Dreadful.

Aqua Barriers did a terrible, unprofessional job that has taken years to appreciate how bad it has been.The roof pitch in two of the three sides of where it drains was not pitched correctly.Soon after the new roof was put in, leaks started developing. We have spent more than the original cost of the roof to correct the pitch and patch the leaks. I have internal damage in several locations. I recently discovered that they closed off my dryer vent went they replaced the roof. For 8 years my dryer was blowing lint into my attic space!This borders on the criminal and had I not decided to replace my dryer I would have not known and our building would have continued to be at very high risk of fire. Regarding the re-build of the deck, they never returned dozens of my calls over months yet they delivered some cheap wood and never built anything and then demanded payment on the wood. My neighbor also asked them to build a roof deck and an access staircase but they delivered wood for him and also left it there. My neighbor considered suing them and asked me to join him but I declined as I am not interested in litigation. I now regret it. We had to pay to have the poor quality wood removed from our roof and it took me about to years to rebuild the deck at of course more cost. There are very few companies that can do the type of work Aqua Barriers claims to do and this gives them almost a monopoly. DO NOT HIRE THEM! I have instructed our management company to keep them away from our building.

We have not been terribly pleased with their work because after the fixed some gutters for us, we had some leaking issues. Earlier this spring when we had bad rain storms, our roof started leaking and they were supposed to come out and look at it. They failed to show up for a couple of appointments, so we have been looking at a different vendor.

We saw an ad in the local paper for Aqua Barriers and decided to have them come take a look at our leaking roof. Tim, the owner, came to evaluate the job. Despite an incredibly messy house and multiple flights of stairs, he was extremely nice and very professional. He promptly sent an estimate. Our experience with him was great, but given our encounters with other roofers, we're that much more impressed by Aqua Barriers.