Moy Plastering

The problem occurred just before Christmas and I needed the work to be done as soon as possible. Mr Ruane, the proprietor of Moy Plastering, came exactly when he had promised and quickly repaired the ceiling, completely to my satisfaction. He was a very courteous and professional individual and I would be glad to use his services again if I needed them.

Prompt, professional, excellent quality, cordial, cooperative, and cleaned up thoroughly. Great job.

We had read in some other reports that they leave a mess, so before they came we taped down brown paper to cover the floor between the back door and the basement stairs. Although they brought their own dropcloths, the owner told them that clearly we wanted the workspace to be clean, so they should be extra careful. We also brought the hose around to the back deck, which they used to clean off the deck after it got plaster on it. If we hadn't done that the plaster might have stayed. They did a good job, but once it cured we still had a lot of sanding to do to get it smooth. That was to be expected. We thought the price was a bit high -- the owner quoted it off the top of his head, and if our house wasn't as nice I think the price might have been a bit lower.

Our experience with Moy was horrible. First, while they promised to put down plastic on the floors, they did not do this, and even lied when confronted on it. We have to replace two carpets we did not want to replace. Their response was "we thought you were getting rid of them." Second, they dumped plaster in two places in our back yard. Had they simply asked we would have been happy to dispose of the plaster rather than have these two piles of mess in our yard. Third, they left our house a mess. I can understand a minor amount of plaster mess as this type of work is messy business, but this was overboard. Other contractors even complained. They missed spots. Left trash EVERYWHERE. They were just very inconsiderate. Finally, they re-boarded a ceiling that we did not want done which meant we lost part of the crown moulding. They even tried to tell me my husband was lying and told them to redo it, he did not. We got some $ knocked off, but I cannot recommend them.

QUALITY OF WORK IS EXCELLENT. THEY CAME WHEN THEY SAID THEY WOULD, AND MICK RESPONDED TO PHONE CALLS PROMPTLY. ON THE DOWN SIDE, IT WASN'T CLEAR AT ALL THAT IT WAS OUR RESPONSIBILITY TO MOVE EVERYTHING OUT OF THE ROOMS TO BE PLASTERED, PRIOR TO THEIR ARRIVAL. IT ALSO WASN'T CLEAR THAT THEY WOULD LEAVE THEIR TRASH BY OUR TRASH CANS, AND NOT DISPOSE OF IT THEMSELVES. THERE IS A LOT OF CLEAN UP LEFT FOR US. PLASTER DRIPS ON BASEBOARD, AND PLASTER DUST EVERYWHERE. IN THE FUTURE, I WOULD PROBABLY HIRE SOMEONE ELSE WHO WOULD CHARGE MORE BUT CLEAN UP AFTER THEMSELVES BETTER.

THEY RESPONDED QUICKLY, AND DID THE WORK IN A GOOD AND WORKMANLIKE MANNER. I WILL USE THEM AGAIN.

JOB 1: MICHAEL RUANE WAS PROMPT, VERY PROFESSIONAL, COURTEOUS, AND ABOVE ALL, COMPLETED AN AMAZING JOB IN A FEW HOURS. THE CEILING IN MY MASTER BEDROOM HAS BEEN TRANSFORMED FROM OLD AND UGLY, TO NEW AND IMPECCABLE. MY HUSBAND WAS VERY IMPRESSED WITH THE FINISH AND WORKMANSHIP OF THE JOB. WE WILL DEFINITELY HIRE MOY PLASTERING FOR FUTURE PLASTERING AND DRYWALL JOBS IN OUR HOME AND HIGHLY RECOMMEND THEM TO OTHERS. JOB 2: I CALLED MR. RUANE, WHO HAD DONE A PREVIOUS JOB FOR US (TWO CEILINGS) AND THE NEXT DAY HE CAME TO DO THE JOB, WHICH WE NEEDED DONE ASAP. VERY PROFESSIONAL AND DID A GREAT JOB!

CALLED FOUR PLASTERERS IN MY AREA FROM THE LIST. GOT ESTIMATES FROM $2800 - $1400. LEFT A MESSAGE AND MICK CALLED BACK SHORTLY. SCHEDULED AN ESTIMATE, AND HE SHOWED UP PROMPTLY. SCHEDULED THE JOB WITHIN A WEEK. SHOWED UP ON TIME AND FINISHED IN ONE DAY. PLEASANT, EASY TO DEAL WITH. HARD WORKING. FAIR.

MOY PLASTERING WAS PROMPT, COURTEOUS, REASONABLY PRICED. ALL OTHER CONTACTS FOR THE SAME JOB WAS TWICE AS MUCH.

MICHAEL AND HIS CREW DID A FINE JOB. HE WAS VERY COURTEOUS AND RESPONSIVE. THE JOB TOOK ABOUT HALF A DAY. I GOT A FEW OTHER QUOTES AND MICHAEL'S QUOTE WAS VERY FAIR AND COMPETITIVE. I WOULD RECOMMEND HIM.

HE WAS PROMPT IN CALLING BACK, CAME EARLY TO THE APPOINTMENT AND HE WAS COURTEOUS. HE GAVE WHAT WAS A ''MIDDLE'' QUOTE FOR THE JOB, AS WE SECURED ANOTHER FAIRLY LOWER PRICE FROM ANOTHER GUY, BUT HE SEEMED CONFIDENT, ORGANIZED AND QUALIFIED. HE WAS ALSO POLITE ABOUT OUR TAKING ANOTHER CONTRACTOR'S BID WHEN I CALLED HIM TO INFORM WE WOULDN'T FOLLOW UP WITH HIM. THE ONLY CONCERN WAS THAT HE SEEMED A BIT UNEASY ABOUT COMMITTING TO A SPECIFIC DAY FOR US WHEN WE HAD SPECIFIED THAT THIS WAS A ''RUSH'' JOB FOR PUTTING THE HOUSE ON THE MARKET. OVERALL, HE WAS POLITE, SEEMED KNOWLEDGEABLE, AGREEABLE, AND HE WAS PROMPT IN HIS RESPONSE. PRICE SEEMED A LITTLE HIGH AND HE SEEMED RELUCTANT TO PRIORITIZE OUR JOB.

THE ONLY CASE OF REALLY BAD, SLOPPY, LAZY WORKMANSHIP FOR AN ENTIRE KITCHEN PROJECT. I CANNOT SPEAK TOO BADLY OF HIM. AT LEAST HALF THE JOINT LINES IN OUR WALLS DEVELOPED CRACKS AS THEY DRIED. THEY RETURNED, AT MY INSISTENCE, AND REFUSED TO SEE THE PROBLEMS. I HAD TO STAND THERE AND SHINE A LIGHT ON THEM SO HE WOULD NOT PRETEND THE WERE NOT THERE. THE JOB WAS ESTIMATED AS 2 DAYS, BUT AROUND 2PM ON THE FIRST DAY HE STARTED TO RUSH AND GOT THRU IT IN ONE DAY, BAD NEWS! HE POURED HIS WASTE PLASTER IN BUSHES IN FRONT OF THE HOUSE, WASTE WATER DOWN THE BACK YARD DRAIN AND GOT PLASTER ALL OVER THE GRATE. THERE ARE HALF-INCH THICK STREAKS OF PLASTER ALL DOWN THE GLASS DOOR. PLASTER SLOVENLY INCHES OUT OVER AN ADJOINING BRICK WALL AND DOWN 20% OF THE SIDES OF THE OAK TRIM AND THERE ARE 2-INCH HOLES ABOVE THE BASEBOARD. GROSS, DISGUSTING JOB. I REFUSED TO PAY HIS ENTIRE BILL AND HIRED SOMEONE ELSE TO PATCH THE RESULTS. ALL THE WORKMEN ON THE JOB POKED FUN AT HIS PLASTERING.

MOY WAS A GREAT PERSON TO DEAL WITH. FRIENDLY AND HELPFUL. HE WAS ON TIME AND DID THE JOB JUST FINE. THE CLEAN UP WASN'T ALL THAT GREAT, BUT I READ PREVIOUS COMMENTS ABOUT THAT, SO I WAS EXPECTING IT AND IT WAS FINE. HE HAD A GREAT PRICE SO TO SAVE $1200-2000, I DON'T MIND CLEANING UP A BIT. THE QUALITY OF HIS WORK COULD WELL BE AN A - MAYBE I JUST DON'T KNOW THE INS/OUTS OF PLASTER. I AM HAPPY THOUGH.

IT WAS A CHALLENGING SITUATION: SOME NEW WALLS, SOME OLD WALLS THAT NEEDED TO BE SKIMMED. GENERALLY, NEW WALLS LOOK GOOD. THEY DIDN'T TRY VERY HARD TO SKIM COAT THE OLD WALLS. THAT KIND OF WORK IS LIKELY ITERATIVE, AND THESE GUYS ARE MORE IN AND OUT ORIENTED. I WOULD HIRE THEM FOR NEW CONSTRUCTION IN A SNAP, I MAY TRY ELSEWHERE FOR CLEANING UP OLD PLASTER WALLS.

MICHAEL DID JUST WHAT I WANTED, A GOOD PLASTERING JOB FOR A VERY COMPETITIVE PRICE. THE CEILINGS LOOK BEAUTIFUL. THE PATCHING NEEDED TO BE SANDED BEFORE PAINTING. I HAD TO CLEAN UP PLASTER SPLATTERS, WASH THE HALLWAY AND KITCHEN FLOORS, AND CLEAN UP PLASTER DUST IN SEVERAL ROOMS, BUT I GOT THE JOB DONE FOR LESS THAN HALF THE BID OF ANOTHER PLASTERER, WHO PROBABLY WOULD HAVE DONE MORE COVERING AND CLEAN UP. MICHAEL WAS VERY PROMPT IN RESPONDING AND WAS AVAILABLE WITHIN A WEEK OF HIRE. HE WAS COURTEOUS AND ARRIVED JUST WHEN HE PROMISED. MOY OFFERS A GREAT PRICE IF YOU ARE WILLING TO CLEAN UP.

OWNER MICK RUANE RETURNED PHONE CALLS PROMPTLY, WAS AVAILABLE ON SHORT NOTICE, AND SHOWED UP EXACTLY WHEN HE SAID HE WOULD. HE WAS PROFESSIONAL AND FRIENDLY AS WELL. THE JOB THEY DID WAS NOT AS GOOD AS I HAD HOPED, HOWEVER, AND I HAD TO SPEND A GOOD DEAL OF TIME FILLING POCK MARKS WITH SPACKLE AND SANDING OUT ROUGH SPOTS BEFORE I COULD PAINT. I'VE NEVER USED A PLASTERER BEFORE, HOWEVER, SO PERHAPS THAT'S TYPICAL. I DON'T KNOW. THE PRICE ALSO SEEMED HIGH, THOUGH I HAD NO TIME TO GET COMPETING BIDS.

VERY GOOD JOB.

HE WAS EXTREMLY REPSONSIVE AND DID EVERYTHING HE SAID HE WAS GOING TO DO. WE HAVE BEEN WORKING WITH OTHER CONTRACTORS AND MANY OF THEM SAY THEY WILL CALL AND NEVER DO THAT IS ONE OF THE THINGS WE LIKED ABOUT MOY PLASTERING.