DANIELLE'S VAN LINES INC

Very negative experience overall. At least the truck didn't come late. It just showed up 45 minutes early! Because of this I was not fully prepared, and they were forced to pack some of my items. I didn't have a problem with this until I later found out we were charged $24 for a box which contained a single blanket. This was repeated as we were charged for a few $6 boxes which contained one single item such as a small stereo speaker. When we reached the basement the workers seemed more intent on looking through my junk pile I had for disposal rather than moving the items I actually wanted. They took 30 minute asking questions about various items, and if they could keep them. In the end I was billed $1,100 for a job I was told would cost $600. The billing procedure was very vague and went by two different standards. When we called to try to figure out the bill it took multiple calls, and after much hassle we got $100 taken off the bill. Never would recommend them to anyone!

THIS COMPANY WAS AWFUL. THEY SHOWED UP 4 HOURS LATE (AFTER THE END OF THE 3-HOUR WINDOW). I TRIED CALLING THE COMPANY MULTIPLE TIMES AT 3 DIFFERENT NUMBERS BUT NEVER GOT ANYONE IN PERSON. LEFT OVER 6 MESSAGES-RECEIVED NO RESPONSE. FINALLY THE DRIVER CALLED TO TELL ME THEY WERE RUNNING LATE! THEY WERE HALF-WAY ACROSS THE STATE; TOLD ME THERE WAS NOTHING THEY COULD DO. NO OTHER TRUCKS WERE AVAILABLE AND I WOULD JUST HAVE TO WAIT. ARRIVED 4 HOURS LATER. DIDN'T WRAP HALF THE FURNITURE DUE TO RUSH. AFTER 1 ATTEMPT, CLAIMED THEY COULDN'T GET THE COUCH UPSTAIRS AND I'D HAVE TO GET RID OF IT (FINALLY HAD THEM TRY IT MY WAY AND IT FIT FINE). LOST MULTIPLE PIECES OF FURNITURE AND BROKE OTHER ITEMS. WHEN I CALLED TO ASK THEM TO LOOK FOR THE COUCH LEGS, THEY SAID THEY WOULD BUT NEVER GOT BACK TO ME. LEFT MULTIPLE MESSAGES-FINALLY GOT SOMEONE IN PERSON AND THEY SAID THEY COULDN'T FIND THEM, I MUST HAVE ''MISPLACED'' THEM. I WOULD NOT RECOMMEND THIS COMPANY. THERE ARE PLENTY OF OTHER OPTIONS