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Crimson Upholstering

Upholstering, Furniture Refinishing and Repair, Window Treatments,

About us

19 employees. No subs. Cost is determined by the job. Additional DBAs - The Fabric Showroom, Belmont Interiors Design Center. Additional contact name - Carmen D'Aurora. Additional email - support@fabric-showroom.com.

Business highlights

49 years of trusted experience

Services we offer

Window treatments, upholstering, slipcovering, cushions, bedding, custom new furniture, paint consultations & wallpaper.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.752 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
6%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
4.7
Showing 26-50 of 52 reviews

Eleanor W.
04/2017
5.0
upholstery
  + -1 more
Very well--see above.
Description of Work: My house is a Victorian with a very large window seat in the living room. The cushion was original to the house and had been recovered once (about 25 years ago) since we've owned the house. It was definitely time! Crimson (Lucy) was extremely helpful in assisting with selecting fabric, came to the house to measure, made a new cushion (the old one couldn't be used), and delivered the finished new cushion, which fits perfectly and looks beautiful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julia T.
06/2016
5.0
upholstery
  + -1 more
unknown
Description of Work: Re-covered four dining room chairs with leatherette. Very nice work.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,236.5

GREGORY B.
06/2016
5.0
upholstery
  + -1 more
unknown
Description of Work: Re-uphostered sofa and loveseat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

linda S.
02/2016
4.0
upholstery
  + -1 more
unknown
Description of Work: they re-upholstered 2 chairs. Was okay but the 2 slipper chairs have 2 buttons near the top- the buttons do not line up between the chairs and they sit next to each other and it is very obvious that the buttons are not at the same eye level

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,200

Connie C.
01/2016
5.0
upholstery
  + -1 more
unknown
Description of Work: We had living room furniture reupholstered. We debated purchasing new vs reupholstering. I found Crimson on line. It had comments that I thought were contrived because they were over the top positive. I can now attest that they deserve the highest ratings! Lucy is incredibly helpful w fabric selection and sorting through cost options to the point of suggesting a less costly store to purchase the fabric! The workmanship is very high level. They are very customer oriented. I highly recommend this company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Cathie G.
01/2016
5.0
upholstery
  + -1 more
unknown
Description of Work: Reupholsteted two sofas. Excellent work, ready when promised. Great people to deal with!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Raymond D.
09/2015
5.0
upholstery
  + -1 more
unknown
Description of Work: They restuffed and fixed up the pillows in our couch. did assessment, drove away with them, delivered them back in great shape and have been very happy with them since.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

MARY M.
06/2015
5.0
upholstery
  + -1 more
unknown
Description of Work: They did a chair. Iam very happy with it. Great Job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Bobby M.
05/2015
5.0
upholstery
  + -1 more
They were great and perfect.
Description of Work: They provided general upholstering service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nayla R.
05/2015
3.0
upholstery
  + -1 more
unknown
Description of Work: I had a cushion to re-upholster. It was hard to find the place and it doesn't look like they're open to retail customers. The parking lot is full of pot holes and hard to park. You go in via some wooden steps and enter a large workshop where people are tooling around and working. No reception desk. You feel a little out of place and not particularly welcome. Other than that, the cushion was done right with some fabric I picked there (not a whole lot of choice). I had to call to find out if it was finished and the individual who answered me was flippant and rude. The boss who had taken care of me was out and he didn't know when he would be back. He knew nothing about my cushion (for which I had a receipt with a number). I finally got hold of the boss who said I could pick up my cushion anytime. They are closed on weekends and open until 7pm only on Thursdays. The rest of the week they close before I can get to them from work. The price is right and the work done right. But I will not go back. It was too uncomfortable an experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$25

Response from Crimson Upholstering
Hi. . .I'm sorry that you had a little trouble finding the showroom entrance. We have a showroom entrance for clients and a workroom entrance where the team works on the projects for the clients. I'm not sure if you perused the showroom - we have an extensive selection of fabrics - or if they showed you the remnants of which we only have limited stock and tend to offer for small projects as a way of keeping costs down. I do offer evening and weekend appointments for clients who can't make it here during normal business hours - if you had asked for one I'm sure I could have accomdated you. I apologize if you felt that the experience of coming in was uncomfortable but next time if you need anything just give a call to the showroom and ask for Lucy and I'll be happy to help in any way I can. Enjoy the cushion in good health.

Barbara F.
03/2015
5.0
upholstery
  + -1 more
unknown
Description of Work: Very professional, excellent fabric choices and workmanship. Project was done on time. Would recommend and I will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Victoria H.
03/2015
5.0
upholstery
  + -1 more
unknown
Description of Work: Reupholstered large sectional couch. Excellent. I was able to choose one of their fabrics and they did the work there and in a timely manner. Very good quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Priscilla K.
03/2015
5.0
upholstery
  + -1 more
unknown
Description of Work: I inquired whether they could handle a request out of the realm of the work that they do. In the end, they weren't the right shop to do the work, but they were very gracious and professional in considering whether they could do it. |

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patti C.
02/2015
5.0
upholstery
  + -1 more
unknown
Description of Work: They recovered an old upholstered two cushion loveseat in sad shape. Lucy is very responsive, knowledgeable, and helpful. The deliverymen were also pleasant to deal with. The fabric selection is huge. The loveseat was picked up in early November. I was told about 6-8 weeks. Since it was the holidays it took a little longer, but I was not in a hurry. You need to allow enough time for the project. The cost was high, but I believe it is on line with upholstery standards. I am a firm believer of you get what you pay for. THe loveseat turned out beautifully. The craftsmanship is spot on. After delivery, I noticed the cushions had two different feels. One was firm and the other soft. I called about it and took the cushions in. It turns out they were the original cushions on the loveseat. The craftsmen took the soft cushion and firmed it up while I waited. |I would recommend Crimson Upholstery to anyone. I am in the process of having a 60 year old upholstered rocking chair repaired and reupholstered.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Abby R.
12/2014
5.0
upholstery
  + -1 more
.
Description of Work: Had several pieces reupholstered and cushions and pillows made. They are beyond wonderful to work with and their attention to detail is amazing. I'm very picky and would never hesitate to use them again. They go above and beyond to make their customers happy -- even making a last minute delivery the day before Thanksgiving. Love them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NANCY Q.
10/2014
5.0
upholstery
  + -1 more
unknown
Description of Work: Crimson Upholstering provided outstanding quality on the upholstering of several custom cushions for three chairs. I supplied the fabric from which they worked to perfectly match patterns as they cut and stitched pieces together. For one chair, Crimson copied the existing four cushions to an exact fit. A Swedish rocking chair's cushions were constructed from pictures of the originals. The third chair, a mission style rocker, required a new drop-in seat which, as in all of their work, was done with expertise. | | |Crimson consultant and decorator, Lucy, is very pleasant person as well as a highly qualified professional as she works with her customers. She assisted me with decisions on how best to choose the custom cushions for my chairs and made sure that I was pleased with everything. | |PS: We were not in a hurry for our cushions to be finished, therefore punctuality (on survey)was marked "not applicable." |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$723

Response from Crimson Upholstering
Thank you so much for the kind words Nancy. . .I'm going to miss having you coming in to the shop for our chats! Stop by anytime. .. :-). I'm so glad you're happy with the work and our company. Enjoy the furniture in good health!

Agnes R. K.
09/2014
5.0
upholstery
  + -1 more
unknown
Description of Work: Excellent. Calls always returned. Sofia's a great job. Picked up and returned on promised dates. Delivery excellent. Price was good. The staff at Crimson were very helpful In choosing fabric and explaining what was involved in upholstering the Sofia. Great Job. | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Crimson Upholstering
Thank you so much for the kind review [member name removed]! Working with you was such a pleasure. . .I loved coming over for lunch and your thoughtfulness was so appreciated. That blueberry cake was amazing! Keep in touch. . .I'm so glad I got to meet you and get to know you.

Robin J.
07/2014
5.0
upholstery
  + -1 more
unknown
Description of Work: Lucia "Lucy" came to our house in the early evening, because of our terrible work hours. She listened to what we were trying to do. Old chairs reupholstered , couch etc. She looked at several projects, talked us through not only fabric, but design changes etc. She we very savvy and knowledgable. She is a craft-person. John at the shop is a superb craftsman. They do all their own work. True art. Price was very reasonable. This is the place for real honest furniture restoration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Crimson Upholstering
Hi [removed member name]- It was such a pleasure working with you and [removed member name] on the projects. I'm so glad you're please with the work. Never a problem to accomodate scheduling. . .I'm just glad we got the pieces ready for the party! Call or email me if you ever need anything!

Tanya Z.
05/2014
5.0
upholstery
  + -1 more
unknown
Description of Work: Reupholstered large couch, two side chairs and two armchairs. They provided great advice, did it on time and at high quality. A small glitch was graciously acknowledged and immediately corrected at no additional costs. I would use their services for any work that I'll have.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from Crimson Upholstering
Hi [removed member name]- I'm so glad you're please with our work. We're always here to help! Call or email me if you need anything in the future. Enjoy the furniture in good health!

Tom G.
04/2014
3.0
upholstery
  + -1 more
unknown
Description of Work: They were rated for good quality and they did do a good, however $300 for 2 wicker love seat type cushions was outlandish. We supplied the material, the original foam, and the original cover to use as a pattern.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$300

Response from Crimson Upholstering
Hi. . .Thank you for the review! I'm sorry that the price wasnt as reasonable as you would have hoped for but I'm very glad you're pleased with the new cushion covers. Let me know if you need any assistance in the future. Take Care - Lucia

John W.
06/2013
5.0
upholstery
  + -1 more
It turned out excellent.
Description of Work: They reupholstered a couch and 2 chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Crimson Upholstering
Thank you so much for the great review! So happy that you were pleased with our service!

natalie S.
01/2012
5.0
furniture repair, upholstery
  + 0 more
it was a good experience
Description of Work: i had 2 chairs , 2 dining chairs and an ottoman upholstered the work was done professionally and they came to my home and picked up great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

KATIE R.
01/2008
3.0
furniture repair, upholstery
  + 0 more
While I was pleased with the final product, it took 3 months to complete the job from start to finish, and the estimated time I was told was 2 weeks! My order seemed to get lost in the shuffle and I had to call back one month after I initially dropped off the job. They had clearly not begun the project, and it was another few weeks before they called to tell me it was complete. Then I was disappointed with the results The Velcro tabs that hold the cushion on the chair were bulkier than the prototype I provided, and the tabs stuck out the back of the chairs rather than wrapped around the dowels. So I asked them to do it again. They were gracious about it (didn't charge more), but it took another 3-4 weeks and I had to keep calling to ask about it and remind them. Finally, I have cushions I'm pleased with, but I wouldn't use this company again because of the extended delay and the need to re-do the job.
Description of Work: This was a small job - to recover two seat cushions with new fabric (provided by me) on 2 dining room chairs.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
1.0

$120

DORIS F.
09/2007
5.0
upholstery
  + -1 more
Last year, I had drapes custom made from them. I am very pleased with their services and quality of work. They met my timeline and arrived for delivery on time. I felt that I got my money's worth. It is a modest showroom so I did not feel they attempt to raise the price to make a few extra dollars.
Description of Work: I had two barrel chairs upholstered along with new cushions replaced. They placed micofiber on as a protection to the fabric. The company delivered the chairs to my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,726

annemarie T.
09/2007
5.0
upholstery
  + -1 more
To get their service, I needed to call ahead of time but they were still very flexible and friendly. I love the way they did my slip covers with the Velcro as it comes very handy. Their craftsmanship is wonderful.
Description of Work: I needed a few pieces of furniture re-upholstered. I had them make some slip clovers for the seats of my dining room chairs, re-do the fabric on a full size chair, and on a stool. On the slip covers, they added a special Velcro bottom, which allows me to remove them when I want to clean them. On the chair and stool they used a very heavy fabric and outlined them with cording for decoration. In the total price, they included pick-up, delivery, labor, and fabric.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400
    • 1
    • 2(current)
    • 3

Contact information

175 North St, Newtonville, MA 02460

www.fabric-showroom.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Upholstering,
Furniture Refinishing and Repair,
Window Treatments,
Furniture - Custom Made,
Wallpaper

FAQ

Crimson Upholstering is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Crimson Upholstering accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Crimson Upholstering offers free project estimates.
Yes, Crimson Upholstering offers eco-friendly accreditations.
No, Crimson Upholstering does not offer a senior discount.
No, Crimson Upholstering does not offer emergency services.
No, Crimson Upholstering does not offer warranties.
Crimson Upholstering offers the following services: Window treatments, upholstering, slipcovering, cushions, bedding, custom new furniture, paint consultations & wallpaper.

Contact information

175 North St, Newtonville, MA 02460

www.fabric-showroom.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed