Wilcox Carpeting Cleaning is the premier carpet and upholstery cleaning company in the Greater Boston area. Since 1983, our highly trained technicians have been providing our customers with professional and courteous service. ADDTN'L CONTACT: BOB WILCOX.
Nothing short of miraculous results on both. I wouldn’t have thought couch and carpet could have been revived so we’ll. Lucky to get an appointment so soon. They are highly recommended and thus busy. Good communication, scheduling, prompt and professional. Able to check a silk covered chairs on the way out. Honest opinion one could be cleaned, other had been damaged. Tried a spot and fixed the one, not charged. I am so pleased and appreciative of candor and outcome on all work.
Description of Work: First time with the service, Had both wall to wall carpet and couch cleaned. High traffic area, family room and impractical beige and white tones on each. Also, open to kitchen so lots of grime.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
DEBORAH G.
08/2017
5.0
carpet cleaners
+ -1 more
These people are terrific.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Michael M.
08/2016
5.0
carpet cleaners
+ -1 more
This is the 2nd time we have used Wikcox. In both cases, they did an *excellent* job at what we regard as a very fair price. They arrived on time, moved furniture carefully. We will certainly use them the next time we need our carpets cleaned. There is no pressure to get you to purchase "extra" services.
Description of Work: Thoroughly clea=ned wall-to-wall carpets in 3 rooms plus staircase and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$192
DEBORAH G.
03/2016
5.0
carpet cleaners, upholstery cleaning
+ 0 more
As always, an excellent job. I have never been dissatisfied in over twenty years. Only reason for a B on price was that after the first time, I have never bothered to shop. This time, I thought the dining room chairs were beyond hope, but no! They look great. One carpet had been soiled by our dog, and could not be completely cleaned, but that was not unexpected. All the other carpets, of various types, look great, if not brand-new.
Description of Work: The team cleaned upholstered dining room chairs, two easy chairs, two bedroom carpets, one den carpet, and one stair carpet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Caroline S.
03/2016
5.0
carpet cleaners
+ -1 more
Big improvement across the board - one very hard stain was not completely removed (but they proactively called to let me know why). Would absolutely use them again.
Description of Work: Spot cleaned a number of areas in a few different carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jim S.
03/2016
5.0
carpet installation, carpet cleaners
+ 0 more
unknown
Description of Work: cleaned first floor carpeting. Will hire them again soon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Leslie B.
03/2014
5.0
carpet cleaners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Hilary B.
01/2014
5.0
carpet cleaners
+ -1 more
They were very quick to schedule a visit to our house and showed up on time. They were pleasant to work with, knowledgeable and did a good job removing the marker drawing done by my son all over our light-colored couch. The price was exactly what I had been quoted over the phone. The only complaint I have is that they don't accept credit cards, but rather only accept cash or checks.
Description of Work: Clean our couch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
ELLEN B.
07/2013
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
We have been using this company for ever - well over 20 years - They are very professional - do a consistently excellent job - and are magicians with difficult stains (they can get anything out of anything!) Also - very flexible and easy to deal with -
Description of Work: Brandon shampooed 3 carpets and a group of small rugs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Patricia N.
12/2011
5.0
carpet cleaners
+ -1 more
They are excellent and I really like them. I think they are neater than other people I have used, and also do a better job at cleaning the carpets.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leslie B.
10/2010
5.0
carpet cleaners
+ -1 more
They are punctual. They are pleasant. Brendon, who is Bob's son, works with another man and they are accommodating and trustworthy. I leave them in the house alone and I am perfectly comfortable doing that. I would recommend them to anyone.
Description of Work: They cleaned most of my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$228
CHRISTOPHER H.
08/2010
5.0
carpet cleaners
+ -1 more
I can't say enough good things about Bob Wilcox Associates. We had them scheduled to shampoo our third floor the day before we moved into our new home. Unfortunately, when he arrived, one of our contractors needed to do additional work on that level. Knowing that we were moving in the next day, he kindly offered to come back at the end of the day (after 6) to finish the work. When we moved in, the carpet was spotless - he even got out a section of carpet that had an ugly 8 inch round dark brown stain (the carpet was off-white). We can't thank them enough and would hire them again in a heartbeat.
Description of Work: Shampooed wall to wall carpet on 3rd floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Karen K.
04/2009
5.0
carpet installation
+ -1 more
I have used Wilcox Assoc. many times and have often referred them. They are super on time, neat, careful, and they can get rid of some of the most incredible stains --I never dreamt they would come out. Nail polish, makeup, and many more unrecognizable things in my kids room! My carpets have never been cleaner since they were installed, and it's an impressive clean!
Description of Work: Wall to wall carpeting, area rugs and upholstery cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
RICHARD O.
10/2006
5.0
carpet cleaners, upholstery cleaning
+ 0 more
I had another terrific experience with Bob Wilcox. Bottom line is that his team thoroughly cleaned a living room sofa and two soiled rugs in high-traffic places that hadn't been attended to for several years, including removing of several old wine & chocolate stains. This was the second time we've used their services, and the rugs and furniture look great when he's done, and more importantly, don't seem to get soiled again quickly from ordinary traffic as we found with other cleaners. They were flexible in scheduling & rescheduling, prompt to their appointment, and finished slightly ahead of schedule. The price was reasonable. Overall, it was a great experience.
Description of Work: They cleaned the sofa & two rugs. They removed several food & wine stains from living room rugs.
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning
FAQ
Wilcox Carpet Cleaning is currently rated 5 overall out of 5.
Monday: 8:00 AM - 4:30 AM
Tuesday: 8:00 AM - 4:30 AM
Wednesday: 8:00 AM - 4:30 AM
Thursday: 8:00 AM - 4:30 AM
Friday: 8:00 AM - 4:30 AM
Wilcox Carpet Cleaning accepts the following forms of payment: Check