UNIVERSAL HARDWOOD FLOORING

I have done a lot of home renovation projects in the past, and I wish ALL contractors were like Mike. From start to finish of this ENORMOUS project, Mike was amazing to work with. He showed up when he said he was going to show up, he responded promptly to emails and texts, and he remembered all of the little details that we discussed along the way. His estimate was accurate and included all of the components that we talked about, and then we made some adjustments to the original estimate, which were also perfectly captured. And on top of all that, his quote/estimate was one of the most reasonable ones that we received (and we got 6 quotes). He was so knowledgeable with the information and advice that he provided, and I had complete trust that he would do a superb job. We had to move out of the house while the work was ongoing. He kept in touch the entire time, providing updates regularly. I never doubted that things were going well and according to plan. He had a team of two additional guys and they were also very pleasant and very hard working. And the work that was done was unbelievable quality. It looks so beautiful - a complete transformation of the home! In addition to the flooring, we paid Mike to install new 6 inch baseboards, which was a great addition. I would recommend Mike and Universal Flooring to anyone who is considering new hardwood floors or any flooring work for that matter. We will certainly use him again in the future if ever needed. THANK YOU MIKE!!!

It’s always a pleasure to work with Mike Tran. He is very accommodating and he is quite fair in his pricing. He moved the furniture which saved me from hiring someone else. Mike has done flooring work in my home on 3 other occasions and his work has always been outstanding.

Michael was very responsive from the get go and answered a ton of questions about how he would refinish an antique (1895) pine floor and fill in large cracks and gaps that had deteriorated over the years. He and his crew completed the job in one day, wore masks (essential during the pandemic), and left the place cleaner than before they arrived. Beautiful work and an excellent value.

Mike Tran and his team are terrific. They did exactly what we discussed in the time frame expected, were polite and professional and stuck with the original estimate. You won't go wrong hiring them!

They did a great job. They showed up when they said they would, finished early, and completed the job for a reasonable price. We'd hire them again for any flooring needs we had.

Well done, on time, and at a very competitive price Will definitely hire again

Mike was a pleasure to deal with! He provided a quote immediately, did exactly what was promised, and worked quickly and efficiently to complete the job on schedule and at a very reasonable cost. They were punctual, arriving when promised and clearly explained what was to be done each day. They completely sealed off the room, and we had absolutely no dust in the rest of the house. The project was done with no disruption, and follow-up was provided in terms of when we could use the room, move furniture back in, etc. And the floor looks beautiful! Thank you again!

Mike and crew did a great job, professional and easy to work with, would work with him again.

Fabulous! Mike Tran (owner) is a gem. He is talented, hard working, dedicated, responsive, has a crew of men who are same. My 125 year old floors are now restored to their original oak beauty. I did not anticapate that they could look so great. After their terrific refinishing job, Mike and his crew work hard and patiently to leave everything vacummed as best they can, move all furniture back to exactly where you want it. They even offered to come back in a couple of weeks when one rug is returned from the cleaners to put it back in the dining room! We can do it, but that is the level of service and wanting you to feel your house is the way it was before that Mike aims to accomplish when he finishes. My kitchen ended up being much harder to demo than he anticipated, but he didn't give up and the results are great. I wish I could find other services like Mike Tran's Universal Hardwood Floors! He is superb. If this reads like I am a relative or friend, I am not. I am a 30 year resident of a Brookline Victorian home, neglected floors for way too long, and so pleased with the fine work, beyond all my expectations that Mike delivers. The floors are beautiful and Universal Hardwood is a great company to deal with. I couldn't be more pleased.

Mike was quick to respond to my initial email inquiry and came right out to give me a quote. He worked with me to schedule before I moved into my house. While Mike's price was slightly more than others I got, I am so glad I went with him. When he encountered a problem, he communicated with me, showing me the issue. It required him to do some extra work but didn't charge me more than his quote. He helped me find a plasterer to come allowing me to have my house ready for my move in. I highly recommend his work.

Mike is a pleasure to deal with. Punctual, professional, his cost is reasonable cost. He installed and finished oak floor in my kitchen. The floor looks great. His crew was very professional and treated my home with respect. I will hire Mike again.

Fantastic. Anything unexpected was dealt with thoughtful and thorough consideration. I had very particular requests needed in the remodel and Mike Tran worked through every detail with me in a professional manner, even if my requests were a bit particular. He did a wonderful job slightly tinting my new floor in the kitchen to match the rest of the floor. My basement flooring needed a large patch replaced and he did that right away and tinted that beautifully as well. In addition, his crew were always efficient, considerate, and polite. I highly recommend Universal Hardwood Flooring. You can't go wrong. The pricing was fair. I had a lot of work done in my remodel and renovation of multiple spaces.

They did an exceptional job and i highly recommend them. We encountered unexpected issues (underneath the tile) and Mike was very flexible and accomodating.

While not inexpensive, Mike was the best! He was always on time, pulled up and carried off the existing carpet and pad, drove in all the nails that had risen, then sanded 3 times with successively finer grit, stained, and put 3 coats of poly on, requiring 3 separate trips. Each time he arrived punctually, put down drop clothes, and conducted himself in a professional manner. Highly recommend! He is a true craftsman and you will be thankful you hired him.

Michael was great in his communication and excellent in his work. I felt confident in his ability to do a good job because of his great reviews and he is the owner of his own business and does the work himself with just a small team. He and one of his team (Arthur) were very neat, punctual and respective of our home. With great skill and care they cocooned the area, replaced and finished the wood floor and also dealt very well with a difficult issue refitting a wine cooler (given a small change in the the height of the floor). They also cleaned up a couple of areas of the floor that needed attention without charging for it. The replaced floor looks beautiful and well-matched with the rest of the surrounding floors. It was a pleasure working with Michael and Arthur.

Very well. The quote was done quickly, as well as the work. The workers were efficient and professional. Mike was great to deal with.

Michael Tran at Universal Hardwood Floors Inc. provided an exceptional experience regarding installation and refinishing hardwood floors in our home. From start to finish Mike was timely in communication, performed the work as discussed at the on-site review and delivered on the stipulated timeline. This crew is absolutely awesome.

The whole process could not have gone any better. Mike was able to accommodate my time schedule, he and his crew showed up on time each day. They especially made sure to keep the work areas as clean as possible, changing shoes when coming inside to not track snow and sand into my apartment, vacuuming after each sanding, placing screen up so dust does not enter into other living areas, the attention to details was excellent. The final results was perfect refinished floors.

Very well. Mike was completely professional, skilled, on time, cleaned up well, and was pleasant and direct. The job was done quickly with no complications.

Great job -- floors look wonderful.

Excellent work and excellent service. Mike and his team were prompt, professional, courteous and left the place in immaculate condition. I intend to use them again.

Mike Tran and his team were superb! Very quick, efficient, clean - pleasure to deal with. I intend to use him again on other rooms.

Mike was super professional and quick to respond to all of my questions and concerns. By far my smoothest interactions with a contractor since I began work on my house. I'm disappointed I don't have more floors for him to work on, his work is exceptional.

There were no surprises about cost/time. Floors look great. There was one area we wanted a little patch, and he came right over.

The work was executed with precision. They were plenty busy, but always managed to be working here when we were ready for them. We were up against a hard move - in date, and I needed commitments from them that they would be ready on time. They never over promised, and met every date they gave me up front. That sounds straightforward, but I'd say it's more the exception than the rule in the construction world.