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Liberty Cleaning Co

House Cleaning, Window Cleaning, Floor Cleaning and Waxing,

About us

We established the business in 1995 & have service the Boston area since then. We specialize in all aspects of home & office cleaning.

Business highlights

29 years of trusted experience

Services we offer

Cleaning for commercial & residential properties, kitchen, bathrooms, dining/living/hallways, bedrooms, spot clean all walls, rug cleaning, floors vacuumed & washed, switch plates cleaned, corners & blinds dusted & beneath furniture cleaned. Basement organization

Services we don't offer

Laundry, carpet washing, & window cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.6210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
16%
3
9%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 76-100 of 210 reviews

Caroline W.
09/2013
4.0
house cleaning, window cleaning
  + 0 more
I had to call three times before I could reach a live person (I left messages the previous times). Three ladies showed up and split the work so that the 3 hours that I paid for was done in 1 hour. I wish the company would have told me this would be there arrangement because I blocked off an entire afternoon for their appointment. The kitchen was cleaned well but I felt as though I could have done a better job myself in the bedrooms and living room. I was supposed to have my windows cleaned as well, but they left before I remembered and they were not done. I worked with other cleaners in the past in my previous place and figured I would try something new since my former cleaners do not work in my new area. I will continue my search.
Description of Work: Cleaned my house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$99

Lisa G.
09/2013
4.0
house cleaning
  + -1 more
They were professional and did a fine job. I just ended up going with a different cleaner.
Description of Work: Cleaned home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$89

Ross V.
09/2013
4.0
house cleaning
  + -1 more
The cleaning went pretty well. There were a couple of reschedules due to sickness and something else can't remember. Would use them again with some specifics planned out.
Description of Work: 2hrs of cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$79

Penny L.
08/2013
4.0
house cleaning, window cleaning
  + 0 more
This went well. The 10 windows were included in the 3 hours time. They were very nice.
Description of Work: We purchased a Big Deal through Angie's List, $89 for 3 Hours of Housecleaning PLUS 10 Windows Cleaned, for Liberty Cleaning Co.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Barb D.
08/2013
4.0
house cleaning
  + -1 more
The ladies were sweet, professional and very thorough. I do not think that this was the best deal for me because my house is so tiny. The price was much too high for 736 sq. ft!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$89

Lynn T.
08/2013
4.0
house cleaning, window cleaning
  + 0 more
They were polite and professional. They did a fine job and everything was good.
Description of Work: They did 3 hours of housecleaning plus 10 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$89

KEN D.
08/2013
5.0
house cleaning
  + -1 more
We had a list of things that other cleaning services have missed in the past. Not only did they address every item on the list, they went above and beyond, cleaning hard to reach and out of the way areas. They even cleaned and reorganized our refrigerator. We love them and feel we have finally found the people for us!
Description of Work: We had an initial deep clean done today. They cleaned the house from top to bottom. They arrived on time. worked very hard and did a great job! They are by far the best cleaning service we have ever had!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Robert C.
07/2013
3.0
house cleaning
  + -1 more
Service was ok scheduling was a problem
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$90

Robert T.
06/2013
5.0
house cleaning
  + -1 more
Lucy did a thorough walk-through, took notes, asked about cleaning products I prefer, promised that the same people would clean my house every time, and provided a fair estimate right away. So far everything has been very professional, clean, and nothing has been broken or out of place. I would definitely recommend them!
Description of Work: I have set up a biweekly cleaning service with Liberty Cleaning and have had them come three times now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Judith K.
06/2013
3.0
house cleaning
  + -1 more
I last used their service last March. I expected three hours of labor but what they did was send two people and they each did an hour and a half and I didn't think the cleaning was as thorough as I wanted it to be. On the other level it was a kitchen and another room and the bathroom. They were also supposed to clean 10 windows although it seems like it hasn't been done. I felt bad for the women that they looked through just because they really needed the money but I don’t think they did a good job.
Description of Work: I purchased a "Big Deal" from Liberty Cleaning Co and they cleaned up my house.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
punctuality
4.0

$89

Response from Liberty Cleaning Co
The coupon was for 3 hours of labor and 10 windows(inside only) I've explain every customer that is 2 people for 1.5 hour each plus 10 windows, of course the time is not enough when kitchen and bathrooms are to be clean, usually is the areas where most home owners only clean superficially. If the windows is duty from outside they do not look clean from inside. We've try to make everybody happy but we can only clean what you paid for.

SETH P.
05/2013
5.0
house cleaning
  + -1 more
Prompt arrival to quote. I was told what services were available. I selected most of the choices offered. Did not choose cleaning the windows, oven, fridge. The floor being from the 1800's was only washed. With their busy schedule, my work was a week later. Prompt arrival of the two workers. They waited 15 minutes for their boss to arrive. She would have been busy overseeing many projects. She assisted at the start and came back later to inspect. The two hard workers worked about 3 hours. I had collections of pottery that needed to be moved. A great job was done.
Description of Work: Cleaning of entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

David D.
05/2013
4.0
house cleaning
  + -1 more
They seemed to do a decent job. They showed up about 15 minutes late. They seemed to clean ok and moved some furniture. They rearranged some stuff while they were cleaning which was a little odd. They did a decent job cleaning but they could not get to the whole place in the time allotted which they had warned me about. I asked them to not use chemicals just soap and water which I think they did for the most part. It was above average for how clean things really were.
Description of Work: I used Liberty Cleaning Co.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Marguerite M.
05/2013
5.0
house cleaning
  + -1 more
They are absolutely great. Punctual, friendly, extremely hard-working, good-natured and give me plenty of encouragement to get my own housekeeping act together....which is not such an easy task at all. The very best housekeeping experience I have had and I plan to work with them on a regular basis.
Description of Work: Cleaned my house, vacuumed, dusted, washed floors, organized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jason D.
05/2013
5.0
house cleaning
  + -1 more
Courteous and professional to work with. They also did a great job getting the place clean. I use them as my monthly house cleaning service now.
Description of Work: Cleaned my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lauren W.
05/2013
5.0
floor cleaning, house cleaning
  + 0 more
We found Liberty Cleaning through Angie's List. We called the number listed, and Luciana answered immediately. An appointment was made within the same week, and today Luciana and her crew thoroughly cleaned our house in 2.5 hours. Our home now looks better than it did when we bought the house! We are now going to start a reoccurring cleanings. Not only did Luciana and her team do a phenomenal job, but they were incredibly nice and had an extremely positive attitude. Definitely recommend!
Description of Work: Spring cleaning! Thoroughly cleaned our 1,500 square foot condo. This included hardwood floors, 3 bedrooms, 2.5 bathrooms, living room, kitchen, stairs, and dusted everything (including the base boards all over the house!).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Aurora C.
05/2013
2.0
house cleaning
  + -1 more
I never got a call from this company even though the Angies list deal said they'd call within 3 days. I ended up never using this company and my coupon expired. It would have been nice if they at least called. It's on me that I let the coupon expire before I used them.
Description of Work: None- the company never called me and I forgot I had the coupon.

Rating CategoryRating out of 5
responsiveness
1.0

$89

KAREN K.
05/2013
3.0
house cleaning
  + -1 more
I purchased a "Big Deal" from Angie's List last autumn, but didn't use. When I realized it was going to expire in April of 2013, I called to make an appointment. The owner got back to me in a reasonable time frame, although not immediately. She only had openings on Saturdays, which was OK with me. The cleaners arrived promptly, and I left the house and left them to it. I expected a fairly thorough cleaning, but didn't get one. The house was vacuumed thoroughly, including massive amounts of cat hair. The windows were probably washed, but it was hard to tell, b/c the exteriors weren't done; which is fair -- the coupon was only for interior washing. The bathroom was clean, but I'm not sure that the floor was mopped. The kitchen wasn't cleaned AT ALL. The surfaces weren't even wiped down! The microwave, range top, counter tops -- nothing was cleaned. This really surprised me. I've never had a house cleaner totally ignore the kitchen. Which made me wonder what the heck two women were doing for three full hours? When the owner called me later to find out if I was happy, I had to tell her that I'd had much better cleaning services in the past. I wasn't miserable, but I just don't think it was well done. Or even, done!
Description of Work: I bought a coupon for 3 hours' worth of general housecleaning plus washing 10 windows on the inside. The 10 windows were probably washed, although it was hard to tell b/c the outsides were still dirty. The cleaners vacuumed thoroughly, and that's about all.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$100

Marc V.
05/2013
4.0
house cleaning
  + -1 more
Came in after setting an appt in fort point loft. Had trouble parking and finding place. Give specific directions and add extra time to give them directions. It was my first appt, so repeat customers are in a better position. Felt like my personal property was safe and they were reliable.
Description of Work: Make sure to ask whether 4 hours of cleaning means 2 hours with 4 people. Owner was helpful and easy to understand, but time lost with communication to crew. I'm sure they have improved much since my service.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$100

Karen O.
05/2013
5.0
house cleaning
  + -1 more
Two people came for 1 hour for an Angie's List deal. They requested that I schedule on a Sat which turned out to be easist for me. My 2-bed 2-bath condo sparkled. They finished a bit early, so as a bonus, they also cleaned my refrigerator.
Description of Work: 2 hours cleaning + 10 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Eileen M.
05/2013
5.0
house cleaning
  + -1 more
Luciana, owner, very professional, accurate in her assessment of the job. Reasonably priced, acknowledging 10% senior discount.
Description of Work: A deep cleaning of a 5 room (plus bathroom) house that had been empty (no one living there) for 5 months. 2 cleaners in 3 hours gave me a "new house."

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Cynthia L.
05/2013
5.0
house cleaning
  + -1 more
All service was rendered efficiently and pleasantly. i shall continue to use their services.
Description of Work: Lucy was very pleasant via email at first and then in person, as all arrived to clean my condo. the girls were efficient and they even stayed an extra 1/2 hour to finish up. (it had been a while since my last cleaning). i was totally satisfied. my tub which i had been cleaning with scrubbing bubbles was not as clean as i thought. it sparkled white when they finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Renatta H.
05/2013
5.0
house cleaning
  + -1 more
It was very easy, I did not feel the need to hover over them in the least, they were very pleasant and thorough, yet fast. It's not surprising that there was somewhat of a wait for an appointment (i got the package in december and wasn't able to sue it until february) given the price and the quality of service.
Description of Work: Two ladies arrived on time with their own equipment and products and cleaned our entire apartment. cleaned the hardwood floors, vacuumed the rugs and the couches (we have two big dogs), cleaned the bathroom and even made the bed, took out the trash and did the dishes, which i did NOT expect!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$60

Steve W.
04/2013
5.0
floor cleaning, home & garage organization, house cleaning, window cleaning
  + 2 more
The house is two stories and neither of us is "tidy" so straightening things up to keep us from getting lost in the mess we make also requires a fair amount of time. Liberty never appears hurried and takes whatever time is required to do a good job, something unusual with many services. Neither do they tarry, it is just working until the job is well done.
Description of Work: The house is two stories and neither of us is "tidy" so straightening things up to keep us from getting lost in the mess we make also requires a fair amount of time. Liberty never appears hurried and takes whatever time is required to do a good job, something unusual with many services. Neither do they tarry, it is just working until the job is well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

David B.
04/2013
4.0
house cleaning
  + -1 more
It went very well they did an excellent job.
Description of Work: General house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

SHEILA F.
04/2013
5.0
house cleaning, window cleaning
  + 0 more
It was very positive from start to finish.. They were friendly and courteous. I would use them again in a heartbeat.
Description of Work: Service was scheduled.staff arrived on time,were organised and ready to go . The apartment was virtually empty The work done was first rate.I was so pleased with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Contact information

PO Box 95063, Newton, MA 02495

http://www.libertycleaningcompany.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Floor Cleaning and Waxing,
Home and Garage Organization,
Carpet Cleaning,
Blind Cleaning

FAQ

Liberty Cleaning Co is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Liberty Cleaning Co accepts the following forms of payment: Check
Yes, Liberty Cleaning Co offers free project estimates.
Yes, Liberty Cleaning Co offers eco-friendly accreditations.
No, Liberty Cleaning Co does not offer a senior discount.
No, Liberty Cleaning Co does not offer emergency services.
No, Liberty Cleaning Co does not offer warranties.
Liberty Cleaning Co offers the following services: Cleaning for commercial & residential properties, kitchen, bathrooms, dining/living/hallways, bedrooms, spot clean all walls, rug cleaning, floors vacuumed & washed, switch plates cleaned, corners & blinds dusted & beneath furniture cleaned. Basement organization
Laundry, carpet washing, & window cleaning

Contact information

PO Box 95063, Newton, MA 02495

http://www.libertycleaningcompany.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM