E Liverman Chimney Co

It was wonderful! He came when he supposed to, left absolutely with no mess, and it was perfect.

Excellent. I cannot imagine a better experience: careful, efficient, cordial, clearly a person of integrity who answered all my questions forthrightly and without trying to urge additional work I didn't need. This is a small family business with a 50+ year history. The cost was not cheap but was entirely reasonable for several hours of hard work with spotlessly clean result. Altogether this is by far my best experience with a chimney-cleaning service--excellent in all respects. Indeed I can't imagine a better outcome.

Got a very high quote over the phone -- $375 -- nearly twice what others charge (like Boston's Best in Waltham) & then he demanded that he be paid same day. I told him the work was for a rental property and same day pay was not possible. He got very angry & said in that case he didn't want the job, or rather, "Good luck, lady!" Rude -- sexist -- expensive. No thank you.

Great. The Livermans were neat, professional, and answered all questions in a helpful manner.

As usual, the work went perfectly. I have used this company for over 20 years and Erwin, (and now his son) are unfailingly excellent. Neat, thorough and personable.

He was very professional, called a day before the appointment to confirm. Arrived on time and I live in a very busy area. He was clean, took all the debris with him. I asked him to give me an assessment on the liner and gave me his honest opinion saving me some money. I will definitely call him again.

Erwin was a pleasure to deal with. He was prompt in providing an estimate and he came promptly after the winter was over to repair the chimney. I am so pleased in how the chimney was repaired and with his honesty! I highly recommend Erwin!!!!!!!!!!!!!!!!!

Erwin did a great job and would definitely use him again for further service. He responsive, punctual, and took time to explain everything he was doing. He pointed out things to look for such as certain build up, and noted the need to install a flue liner down the road for the furnace flue, but was quick to point out this was not an immediate need and did not try to upsell us any unneeded service. He was attentive to detail and was able to boil everything down into laymen's terms to help us understand everything. I have already recommended him to family.

We were having a problem with smoke coming into the room and not contained to the chimney. I contacted Erwin because he is a local company that is so highly recommended on Angies List. We communicated first via email, then by phone and he was able to schedule a convenient time to come to our house. He is knowledgeable, professional and pleasant. We highly recommend him. Now we can really enjoy our fireplace during the cold New England winter.

Ernest was great to work with. He was prompt in his communications and arrived right on time. Prior to starting the work he asked if we were having any issues and I explained that we did occasionally get smoke in the house. He looked at the fireplace and explained that while it was a large fireplace, which may be causing the problem, he would also recommend repositioning the position of the log rack. He found some cracking in the chimney, but didn?t think it warranted a repair at this point. He quoted me $275 to clean the chimney which I accepted and he did the job on the spot without a bit of mess. When he was done he told me it was quicker than he expected it to be and lowered the price to $250. He had me light a fire to test it and made a few recommendations of ways to do it better. On the test run we had no smoke in the house, so that?s off to a good start. He was friendly, personable, and up front about what needed to be and what would some day need to be done. He also gave maintenance advice. I would gladly use him again when the time comes.

Mr. Liverman was very responsive and easy to get a hold of. He came when he said he would, was on time, and very professional and helpful. He gave excellent advice on top of the service he provided. He is clearly knowledgeable about his trade and was very pleasant to work with. While being a tad more than the bigger companies we called, the price was still very reasonable, especially with the peace of mind of knowing exactly who our chimney guy is, rather than getting a different technician every time from the bigger companies. We will be using Mr. Liverman on a regular basis in the coming years.

Very fast response, job well done. Chimney and furnace are now able to fuction properly. Erwin gave some great advice moving forward. Erwin left the worksite cleaner than he found it. Thanks so much. I can't comment on the price, could I have done better???? I went with all the positive reviews on AL. I have no second thoughts. Very happy with his service.

Erwin is very thorough and neat. He does an excellent job. He explains what he finds and doesn't recommend work just for the sake of work. My perception is that he is a little high on price, but the work is always well done.

Mr. Liverman explained in 10 minutes what it would have taken me weeks or months to research and understand with respect to chimneys on my own. After obtaining quotes from others for cleaning, etc... I called hime and he simply told me a few steps to resolve the matter. I could have paid the typical service call with the usual additional repair charge by the hour, but Mr. Liverman saved me the money and just as important time. If you don't call him first you are making a mistake. Greg M.

Erwin did an excellent job. He worked efficiently and cleaned up after himself. 2 chimneys (1 for oil boiler and 1 for 2 fireplaces). Two fireplaces the dampers we rusted shut, he got it open without an issue.

We were very satisfied with the whole process. He showed up on time, made recommendations about what needed to be done right away and what could wait, and was friendly throughout. Will use again and would definitely recommend.

The steps look great. Erwin is a little hard to get hold of because he is so busy, but he is professional and the job is done right.

He was excellent and he gave a good price and the quality was good. There was rain in between and he said that the rain was holding him up from coming out but other than that everything was good.

During an open house, a prospective buyer pulled the clean-out door off the chimney doing damage to the brick and to the door. Erwin cleaned up the brick work and was able to recement the door. He also cleaned out the ash pit and used the leftover mortar to repair a section of the front steps. His work was excellent, completed quickly and for the price he estimated. I have no hesitancy in recommending him fully.

Earlier Mr. Liverman inspected and cleaned our chimney and determined that we should have part of our indoor chimney rebuilt. We had come to this conclusion before he came to clean our chimney. He arrived with the 2 men who actually did the brick work, introduced them, and told us they'd worked for him for many years. They put tarps all around the fireplace and left things neat and clean. Erwin Liverman left and then returned a few hours later while they were finishing, to inspect the work. The men totally knew what they were doing; they were very professional. I asked for the bricks that were going to be taken out; he said they'd be in pieces, which they were, and they put them in a box for us. They repointed the bricks; it looks good and we now feel safe and secure. (We had broken bricks and pieces of bricks missing from inside the fireplace. We use the fireplace a lot and wanted the fireplace to be safe.)

Erwin came over and looked at the chimney. He gave his opinion that the chimney didn't need cleaning and that possibly the grate we were using was the cause impairing the draft. The whole visit took less than 10 minutes and though his advice may be sound, charging $85 when he didn't do anything of substance, but offer his professional opinion was too much. He also didn't clean his boots prior to coming onto our living room rug and we had to clean up after him. Will not use him again.

Erwin is a great guy. I sent a email inquiry and he responded rapidly. We set up a time and he called when he was a few miles away. He came prepared and got started quickly. He told me about the bricks used, said I did not need a cleaning, and fixed one damper. He was polite, honest and fast.

Erwin returned my phone call within a couple of hours and scheduled me quickly as requested even though November is a very busy time for chimney sweeps. The day of our appointment he called me and actually came earlier in the morning rather than the afternoon. He examined 4 fireplaces for me and then cleaned and repaired the 2 of them that I selected to have done. His advice and evaluation was right on target and very professional - he lived up to his 50 years of experience. The work was done very efficiently (about 2 hours) and Erwin's pricing was very competitive and much less expensive compared to a couple of other people I called.

Erwin was responsive and gave the best quote overall. I wanted to use a local company and I'm glad that I did. His people came on time, worked hard and did nice work. His price on the cap was higher than others but it is a better quality than most I have seen. Another larger company tried to convince me that I needed some expensive work done in addition to what I requested a quote for. I was suspicious about it. I asked Erwin to inspect and he said that I did not need it. He works long hours and actually called me on a weekend night to go over something! I will be using them again, and recommend the company to others.

Erwin showed up on time and while the chimney did not need to be cleaned, it does need some repointing on the outside. He gave me a price, which while more than I thought it would be, was fair since I thought only the top three courses of brick need work and it's from the roof line up to the top. We deferred this to the next year or two since we really hadn't budgeted for it. He then patched some gaps between some bricks in the firebox. Excellent work and fair pricing.