Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

BIGELOW OIL & ENERGY COMPANY

Heating and Air Conditioning, Heating Oil, Plumbing,

About us

We are a full service HVAC company, featuring complete air conditioning and heating installations regardless of fuel source, as well as a full service heating oil company. We also offer plumbing services and home comfort services, such as humidification and ductless mini split installations. We are family owned and operated for over 65 years, based in Newton, MA and have 12 company employees and 3 subcontractors.

Business highlights

80 years of trusted experience
Emergency Services Offered

Services we offer

Heating service and installations (regardless of fuel source), Air Conditioning service and installations (central systems and ductless mini-split units), humidification and plumbing services. We also offer full service heating oil delivery as well as one time or will call options.

Services we don't offer

Oil tank removal services, oil tank pump out services, hazardous material removal.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-9 of 9 reviews

lillian W.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Both calls went very well. Was even able to switch appointment for cleanout to avoid a snowstorm. They were very accommodating.
Description of Work: No heat emergency call. Then made appointment for clean out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alicia S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

REZA K.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
We could not be happier with the service. Everyone from the phone operator all the way to the owner was extremely courteous and professional. Tony came out to provide an estimate and showed up exactly when he said he would. We accepted the proposal and they installed the unit within a week. They did an incredibly clean job of installing the outside and the inside unit for us. Both technicians were very polite and friendly. They finished the job when they said they would. The price was very good. Highly recommend this company.
Description of Work: Bigelow installed a Mitsubishi ductless AC system for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Sriram N.
02/2015
1.0
heating & air conditioning/hvac, plumbing, heating oil companies
  + 1 more
They were responsive in setting up an appointment and one of the technicians came over a couple of days and took measurements. However, it's been a couple of months and don't have a quote despite repeated reminders. The response I get is that the concerned person went sick. I'm not sure how they run a business this way. Either they have too much work that they don't care about getting new business or they're plain unprofessional.
Description of Work: I asked Bigelow to provide a quote to install mini split heat pumps in the house.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Betsy D.
10/2014
5.0
heating oil companies
  + -1 more
unknown
Description of Work: I called Bigelow in a crisis moment. Our past provider for oil/service who was Woodacre Fuel in Wellesley MA., was unprofessional and way over priced. I called Bigelow for emergency hot water service, plus needed a new oil delivery service. They were AMAZING!! From start to finish, they did not leave my house until the prior problem, (which had been going on for over 3 yrs, and never fixed by Woodacre), got FIXED. Hallelujah. At least there are still companies/service providers that take their jobs seriously, do the right thing by the customer and get to the bottom of all issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank C.
10/2014
5.0
heating oil companies
  + -1 more
unknown
Description of Work: The cleaned my burner as they have been doing for about 20 years. The service is great however the price of their oil is somewhat high. My daugher just had an oil delivery for $3.00 a gallon. I called Bigelow and was told the price was $3.899. Good service but high on the price of their oil. I still have them as my oil supplier because of their service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BIGELOW OIL & ENERGY COMPANY
The price of oil has come down significantly since you were quoted. We have very much enjoyed doing business with this family for many years. Thank you so much!

Carol C.
01/2013
5.0
heating oil companies
  + -1 more
Bigelow Oil Company is very reliable. They are being run the third generation of a family. They are wonderful. If you have to get a hold of them they are right there for you. They are very good. I think it is a good idea to use them and that they are 3rd generation. I think their prices are fair. They always respond as soon as they can. They were right out after I called. They will give you a window of time for them to show up and they always arrive in that window.
Description of Work: I use Bigelow Oil Company. I get my oil from them and I have a yearly service contract with them. They clean the burners and maintain the pots.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol C.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
I have been using them for over 40 years. I have always had satisfaction with their service. I have worked with several generations, and enjoy that they are family owned and operated.
Description of Work: They deliver my oil, and annually service my burner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alfred G.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
This company just always sends out great guys and we have been using them for a long, long time. We have never had a problem. They always do a good job for us. We have no complaints. That's all I can say.
Description of Work: This company comes out each year to service and clean out the heating system in our 1800 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    50 TOWER RD, Newton Upper Falls, MA 02464

    www.bigelowenergy.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Heating Oil,
    Plumbing,
    Propane Sales Services,
    Water Heaters

    FAQ

    BIGELOW OIL & ENERGY COMPANY is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    BIGELOW OIL & ENERGY COMPANY accepts the following forms of payment: Check,MasterCard,Visa
    No, BIGELOW OIL & ENERGY COMPANY does not offer free project estimates.
    No, BIGELOW OIL & ENERGY COMPANY does not offer eco-friendly accreditations.
    No, BIGELOW OIL & ENERGY COMPANY does not offer a senior discount.
    Yes, BIGELOW OIL & ENERGY COMPANY offers emergency services.
    No, BIGELOW OIL & ENERGY COMPANY does not offer warranties.
    BIGELOW OIL & ENERGY COMPANY offers the following services: Heating service and installations (regardless of fuel source), Air Conditioning service and installations (central systems and ductless mini-split units), humidification and plumbing services. We also offer full service heating oil delivery as well as one time or will call options.
    Oil tank removal services, oil tank pump out services, hazardous material removal.

    Contact information

    50 TOWER RD, Newton Upper Falls, MA 02464

    www.bigelowenergy.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed