TILE IN STYLE

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I did a major bathroom renovation in my house that involved replacing pretty much all the bathroom fixtures. At first I decided to buy everything online because I could get really good deals. I gave up on this idea because there were too many things to ship to my work address. Besides I wanted to make sure that my heavy glass shower door was in good condition before taking the delivery. Someone mentioned Tile in Style store to me. There weren't that many reviews. I decided to give it a try. I printed out the items I wanted to buy along with their prices. The prices were quotes from the online stores. To my surprise the owner was able to match most of the prices and I went ahead with the purchase. All items arrived within two weeks. I had hired a contractor to install glass shower door that I has just bought in Tile in Style. He messed up the installation and blamed it on the door. The door did not sit square with the wall. I called Slava, the owner of Tile in Style and asked to return the door. He offered to take a look at it at no cost to me. He came to my house and convincingly demonstrated with a laser level that the door wasn't properly installed. At this point I didn't want to call the original installer to reinstall the door because I lost confidence in his skills. This is a very heavy door and it has to be installed properly so that it doesn't fly off the rail causing an injury. Slava offered to reinstall the door for $400. I agreed. He showed up one evening with an assistant. They has to disassemble the door first, clean it up and reinstall it. It was a very tricky installation because walls in my bathroom weren't level. It took a lot of time to install the door properly. They labored for 8 hours, that's what I call dedication!!! The result was a perfectly installed door. Slava didn't ask for more money despite the fact that the job turned out to be substantially more complex.

Had been to several tile stores and was overwhelmed with the choices. This location was near where I lived so I stopped by to see what they had. Saw some options that looked possible and returned in about a week. The person behind the desk remembered me from my earlier visit. My husband and I described what we wanted and were fairly quickly shown several options that were what we wanted. We tentatively selected tiles. Came back a few days later to confirm our choice and pay for the tiles. They arrived just a week or so later, well in advance of when we needed them. We had been concerned that they would not be delivered in time. The person who helped us in the store actually brought the tiles to our house for a nominal additional sum.

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