South Coast Biofuels DBA Brodeur & Sons

I called another company who came out the same day, diagnosed it properly as clogged water lines headed to the heating unit from the boiler because the wrong type of Pex was used during installation. Brodeur & Sons used domestic drinking water Pex rated up to 140 degrees. boiler water goes as high as 190 degrees and melted the inner lining of the Pex so after 8 years my boiler failed. The new company ran two new lines (one to the hydro-air system, and one from the system back to the boiler) for $900 and I will never deal with Brodeur & Sons again. I've never been so angered and upset by a business transaction in my life. Oh, and they still charged me the $150 for the initial diagnostic visit that wasn't done correctly.

All went well!

unknown

From the person who answered the phone to the technician who cleaned the furnace everyone was great. They arrived on time and I am satisfied with the friendly service I received.

unknown

same day service on an 87 degree day!!!!!!!!!! tech came to the house and repaired my ac in about one hour.

First time we turned on our central air this spring, it just seemed a little off. Air not as cold, not coming through the vents as forcefully. I called Brodeur and Sons on Tuesday and they offered to come out as early as that afternoon, but were more than accommodating in coming the day I was working at home. I got a call about 1/2 hr before they arrived to ensure I was home. The techs arrived, checked a few things with the vent and advised against using the kind of filter I have been using. They went outside to the unit and noticed the reason it wasn't as cold was just because it needed more coolant. I know some people who might read this will say "no kidding" but I'm mechanically illiterate, so I need to usually pay someone once to learn my lesson and figure it out on my own. To that end, for a simple service, the price was fair and the techs were very professional. Sometimes in situations like mine where I'm not certain with what I am dealing with, those are times when people can be taken advantage of. The techs said the unit was in perfect order, working well, just needed the coolant. That's good peace of mind to have, knowing a company just does what needs to be done and doesn't mislead a customer into spending more money unnecessarily. I will definitely call Brodeur and Sons again if I need work done in this area.