Scott Harris Custom Carpentry & General Contractor

home repair work

good

unknown

Same as above

ok

No service was performed.

Still waiting for the final inspection to be completed and the work began 9 months ago. In addition to the porch work, Scott agreed to fix a small cosmetic repair on our front steps that has still not been completed- in addition to the fact that the roof on our porch now dips (where is didn't prior to Scott beginning the work- and we have pictures to prove it). The railings are not up to current code. We had wanted to maintain the historical appeal of our original railings and Scott assured us that this would be possible. Over these many months I have contacted Scott countless times to try to bring the project to closure. I have offered to split the cost of finishing work. He has been nearly impossible to get in touch with (even Angie's list had a hard time reaching him). and on the most recent occasion when he indicated a time he could come to the house- he was a no show. The project is at a complete standstill with an open permit and Scott is unwilling to work with me to reach a resolution. He continues to state the the inspector has been delaying the process and that the inspector previously told him the work had passed. I was able to reach the inspector on my first try and he came out the house that same week. He arrived when he said he would and was exceptionally reasonable. I have documented all of my conversations with Scott via email. I took pictures of the house prior to him beginning the work and I recommend to anyone considering his services to do the same.

I called Scott because I was having significant problems with ice dams and roof leaking. He was booked for the day, but promised to come when he was done with his previously scheduled clients. At a time others were price gouging, he did not. He returned my phone call the same day, was courteous, and told me when he would be available. He arrived when he said he would, after letting me know he was on his way. He and his crew worked quickly and efficiently. I was very happy with his service, and am considering him for roof repairs that I intend to have done this summer. I would recommend Scott to others.

This whole project has been a breeze, from start to finish! He responded to my initial inquiry immediately, came to do the estimate on time, was personable, friendly and helpful in discussing my options for decking materials; he came by again with samples; he wrote a clear contract and his price was extremely reasonable (I had one other quote which was higher.) Scott was able to start the job a week earlier than planned, which was great for me. And the deck looks terrific! I'm so glad I used the product he recommended. I plan to use Scott again for another inside project later this year.

Scott is smart, conscientious, articulate and engaging. He has a broad knowledge base and skill set. Fairly priced, works within given timeframe and budget. Takes pride in his work. Performs work beyond that which was expected to make sure the job is done correctly.

I had scott remove ice dams after the big ice storm that caused many roofs to collapse. Scott called back promptly and promised to fit me in. He kept me up to date on his schedule and completed the job for a very reasonable price when others were trying to charge double or triple their normal rates.

n/a

Great experience from start to finish. On time for estimate...and took the time to listen...very personable and professional. I had made several changes and additions to the job, and he was accommodating without any problems. Pressure washing of deck and hom came first...came out great !!! To include 2 coats on the high traffic areas and one coat on the railings. The replacement of both exterior doors is such an improvement...keeps the home warmer...he had to include some finish work, as one of the doors is not a common size. Replacement of door steps (old ones were both wooden and rotting away) came out great !!! New shutters placed on, completed the exterior renovation...it looks super !!!! Scott always responded back to me right away, ith any questions, comments or updates. I would definitely recommend him for any work. I have consulted with Scott already for bathroom replacement tile floor, new ceiling with placement of fan with ventilation system and repair/painting of walls.

Our bedroom had rain water leaking in near the windows of our third floor "bump out". We had several contractors out to examine the exterior, where we found some very old wood splitting and cracking due to its age. From the start, Scott was by far the most thorough and professional contractor of the four we met. He had me hang my head out the windows with him to show me how much caulk the prior owners had been using to patch up the woodwork, and how some of the wood would crumble to the touch. This made it apparent that the patch job some of the less-thorough contractors had proposed would be a very short term fix. During his initial visit Scott also impressed us w/ his attention to detail. His quote included close-up pictures of the existing structure and details about insulation and vapor barriers which no one else discussed. He also provided a sketch of the woodwork to show us how he?d maintain the historical character of the 100 year old piece, and he was the only contractor confident enough to guarantee his work. Scott?s bid to do the work was not the lowest, but it was a no-brainer to go with him due to his thoroughness, thoughtfulness, professionalism and passion for craftsmanship. Once the project started Scott kept us informed of daily progress and finished in a timely manner despite some uncooperative weather. Scott replaced the dozens of intricately cut boards with modern Azec materials (should last us another 100 years) while perfectly maintaining the look and feel of the original design. We are thrilled with the results and will definitely call on Scott again in the future.

Scott was very prompt in responding to our initial request for an estimate on our porch. He was able to come to our house a couple of days later. He seemed very knowledgeable about the structure and support our porch needed. He took measurements and we felt very comfortable and confident in his knowledge and ability to do the work we were seeking. After a short break in communication due to a death in the family we are back on track and excited to begin work on the porch.

From the initial phone contact with Scott, to the first "in person" meeting to discuss the job details and get a written estimate, there was never any doubt that I was dealing with a consumate professional , both in his demeanor and expertise. I recerived a detailed estimate within 24 hours , which spelled out in clear cut language every detail of the job, some of which I hadn't considered, which made it very helpful. When I accepted the estimate, Scott gave me a definite starting date and followed through as promised under very difficult circumstances , given the extreme heat we've been experiencing during the past couple of weeks , and went above and beyond what was expected. He consulted with me while the job was in progress to ask my approval , which I knew was the best way to go.. I can only add that I feel very fortunate that I secured the services of Scott, thanks to the previous excellent references from other clients , very well deserved. As a retired accountant, having had some prior experience with general contractors, it is rare these days to find an individual as professional as Scott, who truly takes pride in his work , and wants to have his client totally satisfied. In summary, I can only add that anyone fortunate enough to secure Scott's services will be totally pleased with his work. Thank you Scott.

Scott has done an exceptional job on every project no matter how small (deck repair) or how large (kitchen remodel). If there was ever a problem during a project Scott was upfront and very accomodating. His flexibility and ability to do many different things and do them WELL is one of his greatest assets.