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Kerivan-Lane, Inc.

Heating and Air Conditioning, Water Heaters, Heating Oil,

About us

Family owned and operated for over 95 years, Kerivan-Lane has been providing excellent service in heating, cooling, and plumbing. The team is made up of experts in the fields of, heating oil, propane, natural gas, ductless systems, HVAC, and water heaters. We pride ourselves on service you can trust. Call us today to gain peace of mind, because you know that, your home is in our capable hands.

Business highlights

102 years of trusted experience
Emergency Services Offered

Services we offer

Water Heater. Home heating oil. Propane. Boiler installations. Oil & gas. Ductless air conditioners. Oil tanks. Faucets. Fixtures. Pipes. Gas fittings. Gas piping. Toilets. Bathtubs. Showers. Pumps. Drain clearing. Preventative maintenance & inspections.

Services we don't offer

Heavy commercial work.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7473 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
6%
3
2%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 426-450 of 473 reviews

Charlene S.
01/2016
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Lois B M.
12/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$300

Beth C.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They installed an instant hot water machine in the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Teresa S.
11/2015
5.0
appliance repair, small appliance repair, water heater repair
  + 1 more
great
Description of Work: boiler done, hot water heater and a mini split done

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

James E.
10/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Used to replace a hot water tank and a toilet. Excellent job. Knew up front what the cost was. They came promptly and completed the job quickly and professionally. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Jan D.
10/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$130

Jeffrey H.
08/2015
5.0
water heater repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,500

Response from Kerivan-Lane, Inc.
Thank you for the review! We a re glad you are happy with the new water heater. Kerivan-Lane Service Team

Pauli S.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They delivered oil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Kerivan-Lane, Inc.
Thank you for your review. Its nice to hear you are happy with the oil delivery service Kerivan-Lane provides to you! Kerivan-Lane Service Team

Joel F.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Very well. Our problem was fixed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Kerivan-Lane, Inc.
Thank you for the review. We are glad you are satisfied with the plumbing service. Kerivan-Lane Service Team

Alex V.
04/2015
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Kerivan-Lane, Inc.
Thank you for the nice grades! Peter took pride in his work at your home and we are glad your are happy with the results. Kerivan-Lane Service Team

beth F.
02/2015
5.0
heating & air conditioning/hvac, plumbing, heating oil companies
  + 1 more
unknown
Description of Work: Replaced oil tank.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Kerivan-Lane, Inc.
Thank you for the review and business. Kerivan-Lane Service Team

Paul W.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a kitchen faucet. Both prompt and professional. They've won themselves a new and permanent customer. I really liked how they handled themselves and the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Kerivan-Lane, Inc.
Thank you for the business! We are glad you are happy with the work! Kerivan-Lane Service Team

Rita F.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Kerivan-Lane is my oil company and also takes care of any plumbing problems I have. They are always extremely responsive, show up on time, clean up work areas very well, and are very nice to deal with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
Thank you for the many years of business! Kerivan-Lane Service Team

Robert B.
12/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: They never called me back to schedule an appointment.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Kerivan-Lane, Inc.
[MEMBER], its unlike Kerivan-Lane to not call some one back. I'm sorry this happened to you. Please feel free to call again if needed and you will be taken care of. Thank you! Kerivan-Lane Service Team

Thomas B.
12/2014
5.0
plumbing
  + -1 more
.
Description of Work: Toilet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142.27

Response from Kerivan-Lane, Inc.
Thank you for the review! Please call us with any plumbing repairs you need! Kerivan-Lane Service Team

Stephen M.
12/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: We first called Kerivan-Lane for a furnace check-up. The two man team were on time and spent about a half-hour. They showed me what needed to be done (replace two valves), explained why it needed to be done, did the job in no time at all, and left before the hour was up. We then had the come for a problem with a thumping noise when the outside sprinklers were running twice a day for ten minutes on a newly seeded back yard. The young plumber knew immediately what it was: a water hammer, where the spigot valve did not close properly and made a banging sound. He then helped us drain the pipes leading to the spigot. Again, very professional and helpful

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
Thank you for the review. I'm glad the plumbers explained things to you! Kerivan-Lane Service Team

DEBORAH U.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
Thank you. Please call Kerivan-Lane for any of your Plumber or Heating needs! Kerivan-Lane Service team

Wendy D.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: delivered oil on short notice

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Kerivan-Lane, Inc.
Prompt oil delivery service...We pride ourselves on that! thank you for the review! Kerivan-Lane Service Team

Imge S.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: oil burner check-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
Its a good idea to have you tune-up done every year. Thank you for the business and review! Kerivan-Lane Service Team

david M.
09/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$15,000

Response from Kerivan-Lane, Inc.
Thank you for your review. We hope you enjoy the Fujitsu units! Kerivan-Lane Service Team

Kate J.
05/2013
5.0
plumbing
  + -1 more
.
Description of Work: I used Kerivan Lane because of the AL recommendations. True to what I read, they had a really efficient and friendly service team. They were available pretty quickly, and the plumbers (I used them for three different repair items) were thorough in their explanation, and didn't mind all of my questions. They also came prepared with all the right parts and tools. If they didn't have it, they had it in their trucks, so there was no annoying delays. I wished they had a 30-min minimum instead of a full hour, but I was pleased with general price, quality of work, clean up, and the billing process. My plumbers were really knowledgable and friendly, and I'd recommend them: David Clements and Ron Ritz. Joe Forde assisted Ron, and he too was good.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
"Efficient and friendly service team" those are words we like to read about our service team. We work very hard to always deliver service that keeps our customers happy.Thank you for your business. The Kerivan-Lane Service Team

JOHN N.
05/2013
5.0
plumbing, water heater repair
  + 0 more
It was quite good.
Description of Work: They installed my water heater.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
Water heaters are a major part of our business. We stock all sizes and can generally installed in 24 hours. Thank you for your business. The Kerivan-Lane Service Team

Hesham H.
04/2013
5.0
plumbing, water heater repair
  + 0 more
It went well.
Description of Work: My water boiler wasn't working.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Kerivan-Lane, Inc.
Thank you for your business . Water heaters are one of our main areas of our services . We stock A.O. Smith brand in all types and sizes so we can respond quickly . The Kerivan-Lane Service Team

Anne T.
02/2013
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
Job has not yet started
Description of Work: I contacted the company three times via Angie's list and never received a response.

Rating CategoryRating out of 5
professionalism
1.0


Response from Kerivan-Lane, Inc.
I researched your complaint and verified that we did respond via e-mail and requested a call and asked you to speak to me, Christopher Lane the general manger regarding the scope of your project. I will forward the e-mail to you, it is dated December 12th. East Cambridge is not part of our service area, however i have family roots in East Cambridge and would have considered the job. Thank you for for considering our company for your work and hope that the project is a success. Please consider amending this review, I realize that not getting getting a respons deserves the F grade, however that was not the case. Thank you again, Christopher Lane

Peter B.
01/2013
5.0
plumbing, water heater repair, heating oil companies
  + 1 more
See above.
Description of Work: They installed our new hybrid water heater which had been recommended during an energy audit. They came a few days before to look at this new type of water heater and get the manual, scheduled the work and at the appointed hour on the appointed day they came and did a great job. Very neat and efficient. Great to work with all of the people involved; Chris the owner, Mike in the Service Dept. and Tim the plumber as well as his helper. We switched from another oil com[any to K-L because we just didn't like the attitude on the phone at the office. K-L offered great incentives to make the switch so here we are.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Kerivan-Lane, Inc.
We hope the hybrid works well for you. It was a new product for us and we appreciate your trust in us to do the job properly. Thank you for the "Page of Happiness" . It will go on the wall in the shop! The Kerivan-Lane Service Team

Contact information

30 Charles Street, Needham, MA 02494


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Heating Oil,
Propane Sales Services,
Fireplaces

FAQ

Kerivan-Lane, Inc. is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Kerivan-Lane, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Kerivan-Lane, Inc. offers free project estimates.
No, Kerivan-Lane, Inc. does not offer eco-friendly accreditations.
No, Kerivan-Lane, Inc. does not offer a senior discount.
Yes, Kerivan-Lane, Inc. offers emergency services.
Yes, Kerivan-Lane, Inc. offers warranties.
Kerivan-Lane, Inc. offers the following services: Water Heater. Home heating oil. Propane. Boiler installations. Oil & gas. Ductless air conditioners. Oil tanks. Faucets. Fixtures. Pipes. Gas fittings. Gas piping. Toilets. Bathtubs. Showers. Pumps. Drain clearing. Preventative maintenance & inspections.
Heavy commercial work.

Contact information

30 Charles Street, Needham, MA 02494


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed