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Kerivan-Lane, Inc.

Heating and Air Conditioning, Water Heaters, Heating Oil,

About us

Family owned and operated for over 95 years, Kerivan-Lane has been providing excellent service in heating, cooling, and plumbing. The team is made up of experts in the fields of, heating oil, propane, natural gas, ductless systems, HVAC, and water heaters. We pride ourselves on service you can trust. Call us today to gain peace of mind, because you know that, your home is in our capable hands.

Business highlights

102 years of trusted experience
Emergency Services Offered

Services we offer

Water Heater. Home heating oil. Propane. Boiler installations. Oil & gas. Ductless air conditioners. Oil tanks. Faucets. Fixtures. Pipes. Gas fittings. Gas piping. Toilets. Bathtubs. Showers. Pumps. Drain clearing. Preventative maintenance & inspections.

Services we don't offer

Heavy commercial work.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7473 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
6%
3
2%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 451-473 of 473 reviews

Susan H.
12/2012
5.0
plumbing
  + -1 more
see above.
Description of Work: I called and Mike who answeredng the phone told me to look at the Delta website for kitchen faucets available and they could get them at a lower rate.. I did that and he called and both faucets had to be ordered. I had a corian sink and wanted to be sure that the faucet would fit the hole. Paul from their office came out and advised me that the faucets I had selected were not the best for my needs. He stayed with me as we looked at the Delta website and recommended another. Mike called and it too had to be special ordered. I wanted to have it asap and the manufacturer was able to do that at a reasonable charge. I have not yet gotten the bill. I was very happy with the service. It would have been better had someone come out to see the sink initially as time was wasted. Once Mike recommended that Paul come out, he came out that afternoon. I was a new customer and appreciated the service from both Paul and Mike.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
No job is too small! We also appreciate your kind comments on our staff. Thank you for your business. The Kerivan-Lane Service Team

Ken W.
11/2012
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
It went fine, as always.
Description of Work: Kerivan-Lane has been our oil supplier for about five years. When performing the annual servicing of our oil burner, the technicians have nearly always been very thorough and meticulous. We have not had any major service done (yet).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Kerivan-Lane, Inc.
Thank you for your vote of confidence. We appreciate your business. The Kerivan-Lane Service Team

Carin S.
10/2012
5.0
plumbing
  + -1 more
See above.
Description of Work: I called because of a backup of water in our basement, and spoke with Chris(?) Lane. After listening patiently to my problem and answering my questions, he referred me to another service for drain clearing. Very professional and courteous.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
Thank you for your kind words. I hope your problem was resolved. If you need our help we will certainly do our best. Christopher Lane General Manager

Maggie K.
10/2012
5.0
heating & air conditioning/hvac, drain cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
Thank you for your business. Kerivan-Lane Service Team

Katia M.
08/2012
1.0
heating & air conditioning/hvac
  + -1 more
Did not do the job
Description of Work: I asked for a quote to switch my heating system from oil to gas. One of the owners came and gave me a quote of $9200 which dit not include the furnace (to be purchased at National Grid), the chimney lining and the permits. Adding all these things, I would have paid probably aroud $14000.This quote looked outrageous to me and I called National Grid. They told me that this quote made no sence and pointed me to different contractors. I got from these companies 2 quotes between $6600 and $6700 including everything. It really looks like Kerivan-Lane, primarilyn a oil delivery company, is trying to make a last big buck out of the customers switching to gas. They won't get mine.

Rating CategoryRating out of 5
value
1.0


Response from Kerivan-Lane, Inc.
Thank you for considering our company. When there is such a substantial difference in the quote there is a reason. We include complete removal of the entire system including the oil tank, oil pipes and lines. We include the generator hookup, outdoor reset control, a 2 year service policy and a 100% gaurantee of our workmanship and parts . Piping to the unit with the proper future sizing for additional appliances. A spirovent air eliminator and a hard wired carbon monoxide detector.We also fill out all your rebate forms so you just sign and drop them in the mail. The above list is just a partial list of what separates Kerivan-Lane from other contractors. I do hope your job goes well. We also appreciate your comments and perhaps we should do a better job letting our customers know the specific options and there value , included in our qoute. With regards to your comment about our intentions that is not only untrue it is unfair. We spoke twice to your husband about the added value we provide. If you add our options to their quote you would find a much smaller price difference. The price they are qouting and the numbers you are referencing do not add up. Thank You The Kerivan-Lane Service Team

Stephen B.
07/2012
5.0
plumbing, drain cleaning
  + 0 more
Very well. Professional.
Description of Work: Laundry drain cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Kerivan-Lane, Inc.
Thank you for your business. We appreciate your refferals. The Kerivan-Lane Service Team

Rachel G.
07/2012
5.0
heating oil companies
  + -1 more
I am satisfied with their service.
Description of Work: I used Kerivan-Lane Inc for oil delivery.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
Thank you for the high grades for our oil service. Please try our plumbing and ductless AC / Heat service in the future. Thank you for your business. The Kerivan-Lane Service Team

Tanisha A.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
!
Description of Work: I contacted Kerivan-Lane to obtain a quote to replace my heating system that recently failed and in turn received some real cost saving tips from Christopher. I currently use oil to heat my home and I thought this was now the perfect opportunity for me to convert to gas, because it would save me a lot of money in the long run, but after listening to Chris's expert advice I am now convinced the most economical thing for me to do is replace the system with what I currently have. I was really impressed with the time he took to explained everything to me instead of trying to sell me something that I don’t need. Unfortunately, I am not going to have the opportunity to use their wonderful service for this job as they don’t do work in my area, but I would highly recommend them to someone else. Thank you Chris I am going with Self Help!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
I hope everything works out for you. If I can help further please call. I appreciate your kind words . Thank you Christopher Lane General Manager

Christopher B.
05/2012
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: They replaced our hot water heater last month. The service was good.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
Thank you for the referrals and we appreciate your business. The Kerivan-Lane Service Team

Frank N.
05/2012
5.0
plumbing
  + -1 more
.
Description of Work: Called on a late Friday afternoon to to have someone fix a major leak in the large main drainpipe that runs to the sewer line. They sent someone within an hour or so who put in a temporary repair so that we could use the facilities and not need to pay extra for weekend work. He came back with another plumber on Monday AM and fixed the leak by replacing a long portion of the old cast iron pipe with PVC. The two men who did the work were very professional, fast and cleaned up after the work. The job took less time than the estimate and we were billed only for the actual time it took..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Response from Kerivan-Lane, Inc.
We are glad we were able to repair the pipe in a prompt and professional manner. Thank you for your referrals. Our business only grows when our customers are happy and refer our company to others. The Kerivan-Lane Service Team

Ann-Marie J.
01/2012
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
I would hire them again.
Description of Work: We needed and old oil tank removed, a new one installed and relocated to the other side of the basement. We also needed a new location on the exterior of the house for oil deliveries. Workers were professional, kind and cleaned up completely. I wish all contractors I hired worked in the same manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Kerivan-Lane, Inc.
"Clean,kind,professional," those are the comments that we strive for from our customers. Thank you for your business. We appreciate your referrals that is what our business is built upon. The Kerivan-Lane Service Team

01/2011
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual oil burner tune-up per contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
Thank you for your business. We want you happy with us ! We build our business on happy customers and the referrals they give us. The Kerivan-Lane Service Team

MAXIMILIAN C.
10/2010
5.0
plumbing
  + -1 more
It went well.
Description of Work: They installed a new faucet and supply lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$331.42

Response from Kerivan-Lane, Inc.
We want you happy with us ! Thank you. Christopher Lane General Manager

Jason R.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
Professional, timely and thorough
Description of Work: Annual oil burner tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
Professional, timely,thorough, those are great words to read when KL does work for a customer. We want you happy with us! Thanks Chris Lane, General Manager

Yanghui G.
09/2010
5.0
plumbing
  + -1 more
-
Description of Work: Kerivan-Lane replaced a shower valve spindle and shower valve handle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215.49

Response from Kerivan-Lane, Inc.
Thank you for your business. I hope you enjoy the comfort of your new shower valve. Christopher Lane General Manager

Brigitte M.
09/2010
5.0
water heater repair
  + -1 more
s
Description of Work: service call-no hot water. repaired electrical connection at power ventor. cleaned burner electrodes and repaired draft regulator damper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Response from Kerivan-Lane, Inc.
We prioritize no hot water calls. Thank you for the review . We appreciate your business. Christopher Lane General Manager

Shardule S.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
Recommended
Description of Work: New heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Kerivan-Lane, Inc.
Thank you for your business. The new boiler will save on your heating bill cutting your cost by atleast 20 percent. Christopher Lane General Manager

PATRICIA S.
05/2010
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
~
Description of Work: They installed a new Buderus boiler, a Buderus 32 gallon indirect water heater, and a lagamatic control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,150

Response from Kerivan-Lane, Inc.
The Buderus boiler with the "intelligent"heating control is saved you over 25% on last seasons heating bill. That is impressive! Thank you for your business. Please make sure we tune-up the system each year to maintain the efficiency. Christopher Lane General Manager

Mark V.
05/2010
4.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
~
Description of Work: They installed a Buderus gas wall hung boiler, a 32 gallon indirect tank, and a RC to control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$11,200

Response from Kerivan-Lane, Inc.
Thank you for your business. Buderus systems provide great savings and comfort. Your system will also provide you with a rebate of $800. The payback will be less than 5 years. please make sure you call us for your annual tune up . Thanks again . Christopher Lane General Manager

CINDY T.
05/2010
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: They installed a new Weil-McLain steam boiler, Beckett burner, and Granby oil tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0

Yes, I recommend this pro
$7,350

Response from Kerivan-Lane, Inc.
Thank you for your business. The new Weil-Mclain system will serve you well.

kenneth P.
05/2010
5.0
heating & air conditioning/hvac
  + -1 more
Their service has been fine.
Description of Work: They are our standard oil provider and they have done some maintenance on our HVAC.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kerivan-Lane, Inc.
Thank you for your business and the high ratings for our service. We will continue to try our best to serve your plumbing and heating needs.

Robert K.
05/2010
5.0
heating & air conditioning/hvac
  + -1 more
~
Description of Work: Installation of Weil-Mclain boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,950

Response from Kerivan-Lane, Inc.
Thank you for your business and we look forward to serving your heating and plumbing needs.

Peter M.
07/2008
1.0
plumbing
  + -1 more
They never called me back.
Description of Work: I called them for an estimate.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Kerivan-Lane, Inc.
Unfortunately, this member was outside of our service area. We explained that we would not be able to provide an estimate because we would not be performing the work. We regret that we were unable to provide service to this person. We will do a better job in the future and make sure that we thank people for considering our company.

Contact information

30 Charles Street, Needham, MA 02494


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Heating Oil,
Propane Sales Services,
Fireplaces

FAQ

Kerivan-Lane, Inc. is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Kerivan-Lane, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Kerivan-Lane, Inc. offers free project estimates.
No, Kerivan-Lane, Inc. does not offer eco-friendly accreditations.
No, Kerivan-Lane, Inc. does not offer a senior discount.
Yes, Kerivan-Lane, Inc. offers emergency services.
Yes, Kerivan-Lane, Inc. offers warranties.
Kerivan-Lane, Inc. offers the following services: Water Heater. Home heating oil. Propane. Boiler installations. Oil & gas. Ductless air conditioners. Oil tanks. Faucets. Fixtures. Pipes. Gas fittings. Gas piping. Toilets. Bathtubs. Showers. Pumps. Drain clearing. Preventative maintenance & inspections.
Heavy commercial work.

Contact information

30 Charles Street, Needham, MA 02494


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed