1-800-BUSYDOG

Basement Waterproofing, Wells and Pumps, Drain Pipe Installation,

About us

1-800-BUSYDOG Basement Technologies is one of the fastest growing and most progressive basement waterproofing companies in the world. Our company designs and manufactures innovative waterproofing and dehumidification products. No matter what the problem is, we have the industry leading tools and expertise to solve waterproofing problems once and for all.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Basement Waterproofing | Foundation Repair & Piering | Basement Remodeling | Air Duct & Dryer Vent Cleaning | Mold Testing & Remediation | Radon Detection & Reduction

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.0210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
14%
3
9%
2
9%
1
18%


Rating CategoryRating out of 5
quality
4.2
value
3.9
professionalism
4.1
responsiveness
4.2
punctuality
4.3

Filter reviews by category

Showing 26-210 of 210 reviews

Andrea M.
08/2023
5.0
basement waterproofing
  + -1 more
Busydog is the best investment I've made. My basement is dry, no dampness. I'm so happy with the job they did. Professional, easy to deal with when it comes to questions. I have Archie come every year for my yearly service. He is a very kind, professional and takes the time to explain anything I have questions about and always with a smile. Andrea L.
Description of Work: Waterproofed my basement with drainage and sump pump with back up battery. Always had water in basement. Bone dry since they did their work 3 yrs ago. Excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie M.
07/2023
5.0
This company installed a French Drain and Sump Pump in my basement a few years ago. They come once a year for annual service. Corey C just came and was extremely professional and respectful. He explained each part of the system he checked and couldn't have been friendlier. Highly recommend!11
Description of Work: Annual sump pump service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Marietta S.
08/2020
2.0
basement waterproofing
  + -1 more
Over priced Minimal work for the cost Still have wet basement
Description of Work: basement waterproofing

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$3,000

Elyse I.
03/2020
1.0
basement waterproofing, wells
  + 0 more
paid for expedited results which were not delivered within agreed upon timeframe. We were told by multiple employees, on multiple occasions, verbally and written via text that we would receive quotes for mold remediation. Never received, gave us the run around for weeks.
Description of Work: Mold testing

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$450

Daniel D.
02/2020
1.0
basement waterproofing
  + -1 more
Poorly. Inaccurate initial assessment resulted in greater cost later. Sometimes people showed up when not expected, other times failed to show when expected. Phone messages and emails often went unanswered. The initial job required several return visits following our complaints. Although now (5 months later) Basement Technologies considers it complete, it was not done to our satisfaction.
Description of Work: Waterproofing of fieldstone walls

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$9,600

siobahn M.
02/2020
5.0
basement waterproofing
  + -1 more
it went great. the workers were respectful and very efficient. they kept the work area clean. they explained all that i needed to know. they provided information for future services and the warranty extension program. since having this system installed my basement has remained dry. this company was quick to respond and affordable. i appreciate their hard work and i am more than thrilled my basement is dry.
Description of Work: i had a system with pumps installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Carolyn P.
02/2020
5.0
basement waterproofing
  + -1 more
crew was excellent and professional from the initial visit by the salesman to the install crew. Highly recommended!!
Description of Work: waterproof system in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ashvin K.
01/2017
5.0
wells
  + -1 more
They were professional as always and recommended corrective actions to ensure longevity of my sump pump.
Description of Work: Annual service of my sump pump

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from 1-800-BUSYDOG
Thank you for the endorsement! We appreciate you going out of the way and sharing with the Angie's List community.

Bob G.
01/2017
5.0
basement waterproofing
  + -1 more
All work ws done professionally and as expected. All service personell are professional and knowledable.
Description of Work: waterproofing basement with french drain and **** system. Also annual pump system mainenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 1-800-BUSYDOG
Thank you sir! We appreciate you taking the time to share the experience and the opportunity to have earned your business. Happy new year!

Frank R.
12/2016
5.0
basement remodeling
  + -1 more
All of the work was super except the replacement stairs, which needed to be re-done. However, 1-800-Busy Dog paid for the new staircase that I had my normal contractor build, so I was completely satisfied.
Description of Work: Installed drainage system in basement. As part of that, had 1-800-Busy Dog demolish several structures and replace a staircase.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from 1-800-BUSYDOG
Thank you so very much for the opportunity...we love the feedback!

Dennis K.
10/2016
4.0
basement waterproofing
  + -1 more
Went well. Mike was very professional, neat, and knowledgeable.
Description of Work: Replaced one pump under warranty, replaced one battery backup that had failed, and performed annual service on the entire system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,060

Response from 1-800-BUSYDOG
Happy to hear it! We'll pass your feedback along to Mike. Thank you for sharing the experience list on Angie's List.

Paul L.
10/2016
4.0
basement waterproofing
  + -1 more
It went well. The technician took a lot of time to assure things were working correctly.
Description of Work: Serviced the two sump pumps in my basement. Basement Technologies had installed additional French drains in my basement because the original installation was placed too far away from the foundation wall (note the original installation was not done by Basement Technologies). He opened up, checked all the connections, and tested both pumps. He also assured the cap on the outside sink would not pop off.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from 1-800-BUSYDOG
Thank you for the ongoing business and for taking time to share your feedback with the Angie's List community.

Chris H.
09/2016
5.0
basement waterproofing
  + -1 more
We have not had a drop of water in our basement since installing the system years ago. WE BOUGHT THE ANNUAL SERVICE PACKAGE AND WHEN OUR PUMP BROKE, THEY CAME AND REPLACED IT THAT AFTERNOON
Description of Work: Busy Dog installed and preforms annual maintenance on our under floor drainage system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

marcia C.
08/2016
4.0
basement waterproofing
  + -1 more
Very well. The inspector was very polite and capable. Had everything all squared away in about a half hour.
Description of Work: As part of the insurance, they come in and check the pumps, battery back up components and test everything to make sure it is working properly.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$429

Response from 1-800-BUSYDOG
We're happy to hear that everything continues to work properly. Contact us immediately if that is ever not the case.

Ann Marie D.
08/2016
5.0
basement waterproofing
  + -1 more
The backup system,battery and the pump were check. The person checking the system was excellent.
Description of Work: Check the pump system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from 1-800-BUSYDOG
It's always nice to get a good report, thank you for taking the time to rate your experience and for being such a good customer in general.

Amy G.
08/2016
5.0
basement waterproofing
  + -1 more
Yearly service went well, gentleman was very efficient and polite.
Description of Work: My annual check/inspection of the French drains and sump pump system they installed. Yearly service keeps my "lifetime guarantee" in tact.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from 1-800-BUSYDOG
We'll take efficient and polite any day of the week. Thank you very much for the high marks!

Rosalie R.
08/2016
5.0
basement waterproofing
  + -1 more
It went extremely well, very informative since my bf and I are first time home buyers. Busy dog worked very well with us in renewing and transferring the warranty into my name and was a quick, easy, and stressless process.
Description of Work: He showed us how to check our whole system and replace batteries if needed and showed us how our system works and when we would need to call busy dog for any assistance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from 1-800-BUSYDOG
This is wonderful to hear, especially since it was your first experiencing with the company. We are here to answer any questions that should arise as you settle in. Congratulations on the purchase!

Susan V.
08/2016
5.0
basement waterproofing
  + -1 more
I think my response above was a bit broad. The service person checked everything out, installed the new battery, and left the work area better than he found it. He was fabulous. My only complaint is that they have never been on time for anything scheduled. I attribute this to each person trying to do too much. I believe they should have a bit more time for travel, etc., so we are not waiting. Once here, it's all fabulous. My new battery is better installed than the first one and the area is neater. It's a good thing too because since the years with the Busy Dog system I have felt comfortable placing things--even stuff I care about--in the basement. I also want you to know that the people I speak to on the phone are wonderful--kind, supportive, and instructive. Many times I am familiar with the name so employee retention is good and that's a good sign for the company. All in all, it ain't free but totally reliable and I have it much better than my neighbors who only have sump pumps, etc., and are at the mercy of service that does a billion things. Busy Dog does Busy Dog and does it well. thank you
Description of Work: The main reason for the service was the annual maintenance of the system. I am on a deluxe service plan for three years and it averages out to around $250. a year. Well worth it; they answer the phone 24/7; they respond; most repairs are covered. I had recently had my batter [for the backup system if the power goes out] need to be replaced after nine years and that cost $175. Coming into a house we bought which we discovered got a flooded basement with any rain, getting this matter settled by the Busy Dog system has been great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from 1-800-BUSYDOG
Thank you very much for taking the time to provide your feedback to the Angie's List community. Constructive criticism is always welcome. We know that we can and need to improve in the area that you mentioned and will try to do better moving forward. That being said, it is great to hear that the system is working so well. Let us know if you need anything at all before next year's service. Thank you again!

Michele T.
08/2016
5.0
basement waterproofing
  + -1 more
To replace the pump they had all the records - I didn't have to find the warranty papers - they just had the office check and replaced it on the spot. They do very clean work, with no left behind mess. I have had them doing my annual check up yearly for the last 6 years and always do a great job.
Description of Work: Annual service for my sump pump that is connected to a French drain. They found that the pump had a blown seal and the pump needed replaced. Because it was under warranty they replaced it free of charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from 1-800-BUSYDOG
This is wonderful feedback, thank you for sharing it with us as well as the Angie's List community. We're here for you should any issues arise before we check in next year. Enjoy the rest of your Summer!

Paul K.
08/2016
5.0
basement waterproofing
  + -1 more
Arrived on time....courteous...completed in a professional, timely manner
Description of Work: Annual service of basement water drainage pumps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from 1-800-BUSYDOG
Thank you sir! We love to hear that and are incredibly grateful for your support.

Susan H.
08/2016
5.0
basement waterproofing
  + -1 more
He was prompt and professional. He suggested that we install an alarm in case of a power failure. We'll consider it.
Description of Work: He inspected and cleaned my basement pump and drainage system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from 1-800-BUSYDOG
Thank you for the constructive feedback. Don't be a stranger! You know where to find us should you decide to move forward with the alarm or just have additional questions or concerns in general. Thank you again!

Gregory R.
08/2016
5.0
basement waterproofing
  + -1 more
From my initial call to the actual service provided and follow-up, Busy Dog was professional and easy to work with. I have installed two of their basement waterproofing systems in two different properties and have been very satisfied.
Description of Work: Annual maintenance servicing of two primary sump pumps and two back-up sump pumps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$404

Response from 1-800-BUSYDOG
Thank you sir! We are so grateful for your business and support. Please let us know if we can ever improve upon the service in any way.

Devora J.
07/2016
5.0
basement waterproofing
  + -1 more
My basement has been dry and worry free since I had this system installed. The process was explained well. The work was done neatly and on time. The service people are always prompt . I especially like the calls reminding me to schedule my annual service. The cost of the sytem and the annual maintenance fees are very reasonable. I highly reccomend this company.
Description of Work: 1-800-Busy Dog previously installed a drain system with two sump pumps in my basement. Each year they return to do annual maintenance on my system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 1-800-BUSYDOG
This is excellent feedback, we appreciate you sharing your experience with other Angie's List members. Thank you so much for taking the time and for your ongoing business.

Mary Ellen H.
07/2016
5.0
basement waterproofing, drain pipe
  + 0 more
They responded and repaired the problem, only to have the alarm falsely sound again. During each visit, the technician was polite and determined to help. The technician fixed the problem, with and without phone support from others within the company. Despite my discouragement, they were professional and encouraging. Eventually the primary source of the problem was located and permanently fixed. After each visit, a supervisor called to inquire about the service I received, wanting to be certain the technicians delivered quality service and repair.
Description of Work: Busy Dog responded to my repeated calls when sump pump alarm falsely sounded over the course of two weeks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from 1-800-BUSYDOG
That's what we like to hear! Please let us know if we can do anything to improve your experience working with us and enjoy the rest of the Summer.

Anne O.
07/2016
5.0
basement waterproofing
  + -1 more
I had my system installed in 2004 because with any rain I would get 2 to 3 inches of flooding. Since it has been installed I have not had a drop of water in the basement. This is a professional outfit and I would rate them excellent in every respect. It was a big job and they did an excellent job. They are always pleasant to deal with. I highly recommend them
Description of Work: My annual check of my system to make sure it is functioning properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from 1-800-BUSYDOG
Thank you for taking the time to share your experience on Angie's List. We are thrilled to hear that it's been such a good experience for so many years. Let us know if we can ever do anything to make it better. Enjoy the rest of the Summer!

Contact information

PO Box 920624, Needham, MA 02492

http://www.basementtechnologies.com

Service hours

Sunday:
7:00 AM - 12:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Wells and Pumps,
Drain Pipe Installation,
Foundation Repair,
Basement Remodeling,
General Remodeling,
Dryer Vent Cleaning,
Mold Testing & Remediation,
Concrete Leveling,
Structural Engineering,
Air Duct Cleaning,
Water & Smoke Damage

FAQ

1-800-BUSYDOG is currently rated 4 overall out of 5.

Sunday: 7:00 AM - 12:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 12:00 PM

1-800-BUSYDOG accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, 1-800-BUSYDOG offers free project estimates.
Yes, 1-800-BUSYDOG offers eco-friendly accreditations.
No, 1-800-BUSYDOG does not offer a senior discount.
Yes, 1-800-BUSYDOG offers emergency services.
Yes, 1-800-BUSYDOG offers warranties.
1-800-BUSYDOG offers the following services: Basement Waterproofing | Foundation Repair & Piering | Basement Remodeling | Air Duct & Dryer Vent Cleaning | Mold Testing & Remediation | Radon Detection & Reduction

Contact information

PO Box 920624, Needham, MA 02492

http://www.basementtechnologies.com

Service hours

Sunday:
7:00 AM - 12:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 12:00 PM