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NIGOHSIAN CARPET & RUG

Carpet Sales and Installation, Oriental Rug Cleaning, Flooring Sales and Installation

About us

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Business highlights

98 years of trusted experience

Services we offer

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Services we don't offer

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Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.710 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
10%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Showing 1-10 of 10 reviews

Lynett P.
11/2016
5.0
carpet installation, oriental rug cleaning
  + 0 more
unknown
Description of Work: Purchased rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lawrence L.
03/2016
4.0
carpet installation
  + -1 more
Quality of service OK, but nothing special. Tiny job. Not altogether impressed with the result.
Description of Work: Kicked and tucked small amount of carpet against recently installed floor tile.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$90

Carl H.
07/2015
5.0
carpet installation
  + -1 more
After casually looking for over a year at multiple carpet stores, we finally found a wool oriental runner we liked for our stairs at Nigohsian Carpet. Unfortunately the manufacturer had discontinued the style and we were told we couldn't get it. The following day June, the sales women we were working with, called us back and said the manufacturer had found a partial role in their warehouse. A couple weeks later the carpet arrived and was installed. The installer did an outstanding job! The stairs have sagged over the decades in our 125 year old home and the runner needed to be mitered twice on the corners of our landings. The installer fit the runner perfectly on the stairs and the mitered corners are invisible. A couple days later we noticed there was a color difference in one of the sections of carpet. The pieces of carpet were from two different rolls and the dye lots were different. Two sections were the true navy blue we wanted and the other was so dark it was almost black. We hadn't noticed because its a busy oriental and the dim lighting on our stairs. We called Negohsian and Bill the owner came over immediately. Bill apologized, saying the manufacturer had told him the sections were from the same dye lot. Bill wanted to make things right, he gave us the option to removed the runner and refund our money or to take a percentage off the total cost. We decided to keep the rug because we liked it so much and agreed on a reduced price. I was extremely impressed with how well the company handled the issue. We were very happy with our experience at Nigohsian - from the sales staff and carpet selection to the installation and finally the resolution of the color problem. I would recommend them to anyone looking to install carpeting.
Description of Work: Installed a runner on stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,721

Lisa P.
09/2011
5.0
carpet installation
  + -1 more
My husband and I have been purchasing carpet and rugs from Nigohsian for more than 15 years. They always fulfill our highest expectations of both quality of product and service. Bill and Charlene are enjoyable to work with and take the time to discuss the details of all carpets and the benefits of each type. All of their products including wall-to-wall, rugs and floor runners are of the highest quality. Almost every bit of flooring in our home was purchased from them. As far as I am concerned, they are the only carpet and rug dealer I will ever purchase from.
Description of Work: Nigohsian Rug both replaced carpets and and repaired wool carpets that had been damaged. The new carpets are beautfiut and exactly what i was hoping for. They also re-stretched carpets that were loose bcause of damage to interior walls from storms last February. We had originally purchased the damaged carpets from them more than 13 years ago. They still look beautiful and thanks to the hard work of Tony and his assistant, they look new again. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Beverly P.
09/2011
5.0
carpet installation
  + -1 more
The overall experience was terrific, from the time spent in the showroom to the actual installation. Staff arrived on time and prepared; no issues getting the job done...beautiful rug and I throughly enjoy it and I got a small rebate from the manufacturer too!
Description of Work: measure for new rug in bedroom; remove all furniture, remove and dispose of old rug and padding; install new rug and move furniture back; also, measured for future purchase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Donna H.
11/2010
3.0
carpet installation, flooring contractor
  + 0 more
This is the third time I've bought wall-to-wall carpet from them. The first time, about 12 years ago in Brookline, it all went extremely well. I liked them; they were friendly and helpful and did a good job laying the carpet. The second time on Cape Cod the colours of the two pieces (it is a large room) didn't match, and it took them a number of tries to get it right. They did keep trying, however, and eventually it looked good. This time I bought a more expensive carpet, and they laid it beautifully again. The carpet is lovely, but they didn't put very good padding down underneath it, so it doesn't feel as nice and soft as it should, which is quite disappointing for such expensive carpet.
Description of Work: They sold me wall-to-wall carpeting and installed it on Cape Cod

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$2,500

Ira S.
08/2010
5.0
carpet installation
  + -1 more
Everyone we worked with was very professional and helpful -- from helping us select the right carpet to installation. The carpet arrived in the time they told us and was installed very professionally. It looks beautiful! We even asked that our old carpet be moved to a room in the basement and the installers laid it down better than we expected.
Description of Work: Installed new wall-to-wall carpet in master bedroom and closet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

OWEN S.
06/2010
5.0
carpet installation
  + -1 more
We had initially gone to Home Depot, but the guy who did the measurement messed up and was a bit unpleasant - and they couldn't move quickly enough to fix the problem. We went over to Nigohsian and within 24 hours they had measured, given us an estimate (competitively priced with Home Depot) and were able to commit to getting the work done about a week faster. Very professional and pleasant to work with throughout. Understood what we were looking for and put something together quickly. The work was high-quality and done on-time. Highly recommend.
Description of Work: They installed new carpet in our 3rd floor mini-apartment - about 800 sq ft total.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

MICHAEL K.
08/2009
5.0
carpet installation
  + -1 more
I visited many different carpet retailers and surfed the web before settling on Nigohsian. Nigohsian has the best selection and the lowest prices in the suburban Boston area. They post the prices of all their carpets in their showroom so that customers do not have to keep asking what the prices are. No one else carried the stair runner that I wanted. Karastan did not provide Nigohsian with a sample of the carpet; so, Nigohsian purchased a section of carpet at their own expense so that I could take it home and see how it looked in my house. This is what made the sale. Nigohsian's installers are friendly, take pride in their work, and do an excellent job. They work quietly and clean up after themselves. All in all a positive experience.
Description of Work: I purchased a Karastan stair runner from Nigohsian, which they installed, along with a Mohawk carpet pad. They also removed the old carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Thomas C.
10/2008
5.0
carpet installation
  + -1 more
We needed carpet for about 1000 sq ft of bedrooms. In general, the quality of their carpet was higher than at the other larger stores we also visited. Their low-end, which is what we looked at, was probably medium-grade in the other stores. They seem to sell a lot of oriental rugs. They didn't do much of a sell job, just pointing us to the samples in our price range. In the end, we found a very similar product for a lower price at another store, so we didn't go with Nigohsian.
Description of Work: Listened to our needs, pointed us to a few samples from their showroom, and lent us a few samples to try out.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


    Contact information

    57 CRAWFORD ST, Needham Heights, MA 02494

    www.nigohsiancarpet.com

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Oriental Rug Cleaning,
    Flooring Sales and Installation

    FAQ

    NIGOHSIAN CARPET & RUG is currently rated 4.7 overall out of 5.

    Sunday: 12:00 PM - 5:00 PM

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 10:00 AM - 5:00 PM

    NIGOHSIAN CARPET & RUG accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, NIGOHSIAN CARPET & RUG does not offer free project estimates.
    No, NIGOHSIAN CARPET & RUG does not offer eco-friendly accreditations.
    No, NIGOHSIAN CARPET & RUG does not offer a senior discount.
    No, NIGOHSIAN CARPET & RUG does not offer emergency services.
    Yes, NIGOHSIAN CARPET & RUG offers warranties.
    NIGOHSIAN CARPET & RUG offers the following services: ,
    ,

    Contact information

    57 CRAWFORD ST, Needham Heights, MA 02494

    www.nigohsiancarpet.com

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 5:00 PM