Muir Bros Landscaping & Snowplowing Inc

I called Muir Landscaping because of the reputation they have in my neighborhood in Needham. Sadly, it was a huge disappointment. The fellow that answered the phone, was the owner (!) but did not introduce the company or himself, simply said, "hello". I had to inquire if I had Muir Brothers because I thought I had dialed incorrectly. I probably should have hung up at that moment but because they had come recommended I continued. First I asked about having my property mulched. The response I received was "We won't have any time for that until August" . He was so rude and completely lacking in any sort of customer service or interest in my business. I went on to ask if someone could come out and give me a quote on the irrigation/lawn installation and again, the rudeness was like nothing I have ever experienced from a CSR, let alone the Company owner. He said something to the effect that he couldn't do the work until the fall, making the assumption that I wanted it done imminently. I never gave an indication of when I wanted the service because he never asked. I would never call the company EVER again for any sort of service and recommend that you look elsewhere if you want to deal with a company that wants your business. Clearly, Muir Brothers does not need to build a business or care about their reputation.

Very well! They are very responsive, any question they answer promptly. Overall great guys!

It was really easy for us. We've been really busy and another contractor didn't show up. Muir Bros came through!

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We have had Muir Brothers do our mowing, plowing, Spring/Fall clean-ups for several years. Last year they put down sod on a section of lawn in our side yard. The workers are reliable, come when scheduled and do a thorough job. Mike Muirs professional and very responsive to phone calls.

Very good job and reliable

Would never have been able to locate some one as quickly. There was just too much snow to be dealt with.

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Mike was onsite the whole time. He and his workers were very courteous and cleaned up after themselves. They did a very nice job.

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I was looking for someone to help plow my driveway and I emailed all the people I found on Angie's List from my area and none of them were available to do the plowing. That is when I found the Muir Bros and they did an excellent job. The price depended on the amount of snow there was and it was anywhere from 40 to 60 dollars for each snow storm. They do a good job of putting the snow in the correct place where I can get in and out of the driveway without the town plows putting the snow back in. They move the snow far enough away that the town plows don't have snow to plow back into my driveway as they are passing by. They even move my car out of the way, plow the driveway and put the car back in. Since I work at night, they do a really good job even when I'm not around. I like them because they introduce themselves and they come within a couple of hours of the snow stopping, you don't have to wait hours and hours for them to come clear the driveway. They wait till most of the storm is over and they do a nice job.

They always showed up on time, they always did what they said, they always cleaned up afterwards, and they did a great job. They shoveled our front walk, and they kept up with it. I had a couple of times to find out when they were coming, and they said they were busy, but they would come out in 5 minutes. They are great.

Only edged the front bed. Provided photos of work not done. Response was, sorry, thanks for bringing it to our attention. But it was not fixed.

Muir did the work next door to me, and did a great job. I would definitely use them in the future. Another company got back to me before Muir did, and because of weather considerations, I went with them. However, I would use either company again. Both did tremendous work.

They do a really nice job. They do a real thorough job. They do an especially nice job of trimming around the flowerbeds and the edges of the grass. They sweep and blow the driveway all clean. They have a bunch of big machines. They come and are threw in 20 minutes. They do a really nice job. They have been very responsive and very pleasant to deal with. I have been very happy with them.