GF Sprague & Company, Inc.

Roofing, Gutters, Chimney Repair,

About us

Did you know that it's unwise to spend too much but it's worse to spend too little? How do you choose the right contractor? First, they should listen to what you want to have done, then they should take a look at what needs to be done. Our certified expert will provide a full inspection of the problem areas. We will take digital photos of these areas, and provide a complete color coded plan so that you can see what we saw. IN EXCHANGE FOR OUR TIME AND EFFORTS, ALL THAT WE ASK IN RETURN IS THAT ANYONE WHO WOULD HAVE INPUT BE PRESENT TO DISCUSS YOUR OPTIONS. We believe that this approach provides everyone with the best way to make a good informed decision. If you agree, please call us now. You'll be glad you did! Since 1969, GF Sprague has worked with discerning homeowners who buy the right job at the right price.

Business highlights

56 years of trusted experience
Emergency Services Offered

Services we offer

Weather Tight Roofs - Gutters - Chimneys - Windows. 40 Year Workmanship Warranty & Free Periodic Inspections.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.4374 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
9%
3
7%
2
6%
1
15%


Rating CategoryRating out of 5
quality
4.7
value
3.8
professionalism
4.6
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 326-350 of 374 reviews

Jeffrey L.
03/2017
5.0
roofing, roof snow removal
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from GF Sprague & Company, Inc.
Thank you for rating your experience with our company!

LISA M.
06/2016
5.0
roofing
  + -1 more
Great!
Description of Work: Recently, as part of selling my house, the prospective buyer had a question about the roof. I called Bob Scribner at GF Sprague and he arrived at my house within 10 minutes. He explained the issue and offered to talk with the buyer. He also quickly provided a letter to the prospective buyer stating that the warranty for the roof would be transferred to the buyer. Great guy and fast, professional service!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from GF Sprague & Company, Inc.
Thank you for the positive review. We have thoroughly enjoyed working with you and hate to see that you are moving. If you need anything please do not hesitate to ask.

Christopher Y.
04/2016
5.0
roofing, roof cleaning
  + 0 more
unknown
Description of Work: Removed old roof shingles and replaced with new shingles and watrproof membrane 9 feet from the edge of the roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from GF Sprague & Company, Inc.
Thank you for the great ratings on our project performance, we truly appreciate it. Should you need any help in the future, you know where to find us. Enjoy the beautiful spring weather under your new roof!

Jerry M.
04/2016
4.0
roofing, roof cleaning
  + 0 more
unknown
Description of Work: Roofing work. Delays in scheduling because of missed coordination with electric company so project delayed considerably beyond what was originally planned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$10,000

Response from GF Sprague & Company, Inc.
It was great working with you on your roofing project. Thank you for your patience in waiting for the power company to “boot” the power line to your home; a very necessary step to ensure the safety of our crews. We greatly appreciate the review and look forward to the opportunity of serving you again in the future.

Tushar P.
03/2016
5.0
roof snow removal
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,500

Response from GF Sprague & Company, Inc.
Thank you for the stellar rating!! Winter 2015 was certainly a challenging one and we appreciate the recognition. Should you need any exterior remedial work in the future, we are here when you need us.

Robert B.
03/2016
5.0
roofing
  + -1 more
good
Description of Work: fix roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from GF Sprague & Company, Inc.
Thanks for taking the time to rate your experience. From good to great, from big to small, we appreciate them all.

NANCY L.
03/2016
5.0
skylights, gutter repair, roofing, siding
  + 2 more
unknown
Description of Work: They replaced a section of shingles including ice dam protection, gutters and siding around a dormer to protect from future water damage. They came promptly to do the estimate and right on time for the work. We later noticed a piece of metal that had not been removed. They were there to fix it within 24 hours.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from GF Sprague & Company, Inc.
We sincerely appreciate you taking the time to recount your experience with our company and for entrusting us to help keep the water out! Should anything else come up please don’t hesitate to call; as you know, we’re here when you need us.

Ira Y.
02/2016
3.0
roof snow removal
  + -1 more
.
Description of Work: Hired to remove snow and ice dams from roof. Quoted price for 2 men for 2 hrs. Arrived with 4 men for one hour, thereby creating more wasted man-hours during set-up and take-down of ladder, etc. Had been told in advance that the job would be only for two hours and might not complete what was needed. Of course, it wasn't completed.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from GF Sprague & Company, Inc.
Thank you for the review. Good, bad, or indifferent, your feedback helps us to continually improve and better serve our customers. We typically quote 4 man hours which as you mentioned are often provided by 2 specialists for 2 hours, however this is not always the case. Many times, there are 3 or 4 members to a crew who are specifically trained to make the most of their time, attacking the worst areas first. If you feel this was not the case, we would like to know more. Please contact our office and request to speak with a manager. Believe it or not, these further conversations are a cornerstone of our company and is what has allowed us to stay on the cutting edge for the past 46 years. We look forward to hearing from you.

Glen A.
02/2016
4.0
roofing, skylights
  + 0 more
unknown
Description of Work: They gave me an estimate on replacing my roof, some chimney work, etc. They were very impressive and seem to be top notch as they have been in business for a very long time. However, the estimate was way too expensive for me.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Victor K.
01/2016
2.0
roofing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
5.0


Response from GF Sprague & Company, Inc.
Thank you for the rating, however without any review language that doesn’t give us the ability to prepare a proper response. Your file on hand notes the following: (1) you were unwilling to meet with us on our first visit to your home and (2) upon second visit you refused to have all decision makers involved. Reading our business description would have saved us both a lot of time and frustration. Our industry has developed a set best practices for customer satisfaction and those are the guidelines we have successfully followed for the past 45 years. We are very clear about this upfront and it is unfortunate for everyone involved when this communication is ignored. Best wishes with your project.

Lawrence B.
12/2015
5.0
roofing, skylights, replacement windows
  + 1 more
unknown
Description of Work: Removed snow and ice from roof last winter. They had to use axes to break up the ice. It was pretty bad. They did a great job of clearing things off.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from GF Sprague & Company, Inc.
Thank you for the solid review, it was a pleasure working with you. Extreme times certainly can call for extreme measures! If you need any help in the future please do not hesitate to call.

Nancy B.
12/2015
5.0
gutter repair, roofing
  + 0 more
.
Description of Work: New roof and lining over the front porch. New drain pipe/gutter around porch.
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,500

Response from GF Sprague & Company, Inc.
Thank you for taking the time to review your experience. It was very nice working with you. If you need any work in the future please let us know. Happy Holidays!

Saloni C.
12/2015
1.0
roof snow removal
  + -1 more
.
Description of Work: I purchased for up to four labor hours of roof snow/ice removal services.
Rating CategoryRating out of 5
$785

Response from GF Sprague & Company, Inc.
Thank you for the feedback, however we would appreciate knowing what caused you to leave such a negative rating. Our team has been out to your address a number of times over the past 6-7 years to offer consultation including previous owners and our records do not indicate that there was anything but positive experiences to date. Please feel free to contact us at 781-455-0556 so that we can better understand what caused such displeasure and potentially help you with the underlying issues that exist with your home.

Marcos C.
12/2015
3.0
roofing
  + -1 more
unknown
Description of Work: At the time of this review, The company is not servicing condos - no matter the size.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from GF Sprague & Company, Inc.
You are correct, we are currently servicing properties that do not have attached roofs. This includes single family home, multi-family homes and some commercial properties only. At some point we will start working on condos again, just not at this time. Stay tuned as we would love to turn that "C" to and "A!"

Kathleen C.
12/2015
5.0
roofing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Response from GF Sprague & Company, Inc.
Thank you for the wonderful rating, great working with you as well!

Valerie Z.
11/2015
3.0
roofing
  + -1 more
unknown
Description of Work: They were fine but way too pricey. We felt taken advantage of when they added some minor things at the end to an already bloated price. It would have been better if they had just folded the extra $500 or so into the price as it was something we could not verify because it was on the roof.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$30

Response from GF Sprague & Company, Inc.
It was a pleasure working with you. As for being pricey we were able to do the work you needed in the time frame you needed it completed and no one else could do that for you. Also not sure how you felt taken advantage of, we did exactly what was contracted for and the incidental charges you are speaking of were for decking boards that had to be replaced. The agreement that was signed explained the charge that can occur if decking has to be replaced. I also believe we went above and beyond when we picked up your parking permits for you. We wish you were as happier with the results.

jane L.
11/2015
5.0
roofing
  + -1 more
See above explanation
Description of Work: Mark, from G.F. Sprague came by to help us diagnose a "rogue" leak in our kitchen which we thought cam from our roof. After 45 minutes of intense investigation he came up with what he thought had occurred. He thinks the leak is from a broken internal plumbing pipe. He gave us contact information for the type of plumber that could fix the problem. When we asked what we owed him for the consultation-he said we did not owe him any money. All he asked was for us to consider using G.S. Sprague if we have any roofing issues. He was so thorough and professional you can bet we will call them. Not many companies give this kind of service today. Than you, Mark!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from GF Sprague & Company, Inc.
Thank you for the kind words about how Mark helped diagnose your issue. Should you need our help in the future please do not hesitate to call.

Marina P.
09/2015
1.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from GF Sprague & Company, Inc.
Thank you for taking the time to review our company. We appreciate the feedback. Please contact us directly at 781-455-0556 to discuss what caused you to leave us a negative review. We would like to make it right.

Ira C F.
08/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Job went so smoothly. They were a joy to deal with. Punctual, got the job done in one day and they cleaned up beautifully. I would highly recommend their services in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from GF Sprague & Company, Inc.
[Member Name Removed], We are very happy to hear the job went fast and smooth. Please let us know if you need any more work done, we would love to work with you again.

Scott L.
07/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Fixed leak in AC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from GF Sprague & Company, Inc.
Happy to hear we were able to fix your leak. If you need any more help please let us know.

Rebecca C.
07/2015
2.0
roof snow removal
  + -1 more
.
Description of Work: In a pinch we reached out for help with ice dams, the only thing that was done was to remove initial layer of snow off roof and then left. very over priced and problem returned worse!

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$800

Response from GF Sprague & Company, Inc.
Sorry to hear that you feel that way. As you know it was a brutal year for ice dams and in order to help as many people as possible we offered 2 men for 2 hours, unless more time was requested up front (in this case that was not what happened). I would make a case that the problem did not return worse it was made worse due to the extremely large snow storms that we received. I hope you were able to have your roof repaired this summer to help alleviate the problem in the future.

Kathleen F.
07/2015
4.0
roof snow removal
  + -1 more
.
Description of Work: I hired them twice to shovel snow from my roof. They came twice, and they did a good job, but very expensive. I later got an estimate for some roof repair work but it was really expensive and I decided to pass.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from GF Sprague & Company, Inc.
Glad to hear we were able to remove the snow from your roof two times. Sorry you feel we are very expensive. We pride ourselves on doing each job properly and do not take any shortcuts, plus we have some of the best employees in the industry. Good luck with your roof and if we can be of service, we are here for you.

Michael K.
06/2015
5.0
gutter repair, roofing
  + 0 more
.
Description of Work: Replaced section of wood gutter and copper roof/flashing. Not the cheapest option we had, but we ended up going with higher quality materials and workmanship.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Response from GF Sprague & Company, Inc.
Removed mbr info, it was a pleasure working with you, great to hear you appreciate quality workmanship and materials. If you need any work in the future please let us know.

Louis G.
05/2015
4.0
roof snow removal
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
punctuality
4.0

$750

Response from GF Sprague & Company, Inc.
Thank you for taking the time to review our company. While we know that we are priced higher than some, we believe our workmanship and standards are much higher than others in the industry, yielding a much greater value for our customers. If you need any work in the future please let us know.

Sundar S.
05/2015
1.0
roofing
  + -1 more
.
Description of Work: The proprietor seemed very knowledgeable and confident. He then presented us with what we have since found out was an outrageously high proposal. He pressured us very hard to sign right away and said we couldn't get the work done if we didn't immediately sign. It made us very uncomfortable. When we later used the 3 day cancellation right clearly in the contract he went absolutely bananas. He refused any compensation and sued us -- only to not even show up in court. He also offered us a 5% discount on the project to fill out a flattering review on this site so beware of other write ups. They are clearly bought and paid for.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$50,000

Response from GF Sprague & Company, Inc.
Our team is some of the best in the industry and while our pricing is higher than some it is not outrageous as you state. We are priced very well with our true competitors. Also we do not pressure our customers we simply explain that we cannot get you on the schedule until we have a signed agreement and our timeframe to complete jobs these days has been out as far as 30 days and in some cases even further. Also, we do not offer discounts for good reviews. We let our industry leading work speak for itself.

Contact information

45 Kearney Road, Needham Heights, MA 02494

http://www.gfsprague.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

Licensed*

Trade License Number
HIC #211004

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Chimney Repair,
Masonry,
Unfinished Carpentry,
Gutter Cleaning,
Chimney Caps,
Skylights,
Windows,
Roof Cleaning,
Finished Carpentry and Woodworking,
Siding

FAQ

GF Sprague & Company, Inc. is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

GF Sprague & Company, Inc. accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, GF Sprague & Company, Inc. offers free project estimates.
Yes, GF Sprague & Company, Inc. offers eco-friendly accreditations.
No, GF Sprague & Company, Inc. does not offer a senior discount.
Yes, GF Sprague & Company, Inc. offers emergency services.
Yes, GF Sprague & Company, Inc. offers warranties.
GF Sprague & Company, Inc. offers the following services: Weather Tight Roofs - Gutters - Chimneys - Windows. 40 Year Workmanship Warranty & Free Periodic Inspections.
Ask for details.

Contact information

45 Kearney Road, Needham Heights, MA 02494

http://www.gfsprague.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed