Needham based family owned and operated progressive and versatile home heating oil delivery company, which also installs and services heating and central air conditioning systems, and in addition sells and delivers wood pellets and biobricks.
Business highlights
62 years of trusted experience
Emergency Services Offered
Services we offer
FUEL OIL DELIVERY. AIR CONDITIONING INSTALLATION. AIR CONDITIONING SERVICE. HEATING SYSTEMS INSTALLATION. HEATING SYSTEMS SERVICE. WOOD PELLET AND BIOBRICK SALES & DELIVERY.
Description of Work: I have had Brown's Oil for decades. I know all of the staff, they have serviced my furnace, put in a new furnace, serviced the radiators, deliver oil, etc. I am very comfortable with them, and recommend them to one and all.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Howard L.
04/2011
5.0
heating & air conditioning/hvac, delivery service
+ 0 more
They use an algorithm based upon outdoor temperatures and our consumption to schedule automatic delivery, and there has never been a problem. They are prompt and on-time when performing the annual "tune-up." When we thought the A/C might need a "charge" of refrigerant, their technician checked it and found no need to supplement the refrigerant, and there was no charge for that service, which he performed while at our house on another matter.
Description of Work: We "inherited" Brown's Oil from the previous owners of our house, and we have stayed with them since we moved in 5 years ago. We have no plans for changing providers. Brown's Oil delivers our heating oil and provides our annual oil furnace "tune-up." There has never been a problem with either. There may be companies offering oil for a lower price, but to date the excellence of service has dissuaded us from making a change.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas S.
04/2011
5.0
heating & air conditioning/hvac
+ -1 more
Very good.
Description of Work: Services furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Wesner R.
01/2011
5.0
heating & air conditioning/hvac, delivery service
+ 0 more
Signed up for "Full Service" Oil Delivery. As part of the delevery plan they did a full inspection and service / tune-up of my burner. The came out quickly and the guy also flushed air out of the upstairs baseboards, replaced a pressure relief valve in the basement and fixed one of the radiators as well, and didn't charge me anything. Obviously I'm paying a bit more per gallon then I would from an on-line on-demand oil company but we'll still end up ahead vs paying for the tune-ups out of pocket. Plus I like the peace of mind having one company to call if anything goes wrong.
Description of Work: Burner Tune-up Oil delevery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Meredith W.
09/2010
4.0
heating & air conditioning/hvac
+ -1 more
Their quote was significantly higher than anyone else. I didn't like the woman I spoke with on the phone. I wasn't pleased with her attitude. They also didn't offer some things that other people did.
Description of Work: I spoke to them on the phone and got a quote from them.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$254
Tira K.
04/2010
4.0
heating & air conditioning/hvac
+ -1 more
They seemed nice, but not familiar with gas heat. I believe they specialize in oil.
Description of Work: They needed to order a part, which took a few days. Problem with my heat.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$150
JAMES R.
11/2008
5.0
heating & air conditioning/hvac
+ -1 more
They answered promptly and came on time. They did everything they were supposed to do and got it done quickly. It turned out very well and it was very satisfactory.
Description of Work: They examined and charged two air conditioning systems.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Delivery Service
FAQ
BROWN'S OIL & AIR CONDITIONING is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Yes, BROWN'S OIL & AIR CONDITIONING offers free project estimates.
Yes, BROWN'S OIL & AIR CONDITIONING offers eco-friendly accreditations.
No, BROWN'S OIL & AIR CONDITIONING does not offer a senior discount.
Yes, BROWN'S OIL & AIR CONDITIONING offers emergency services.
Yes, BROWN'S OIL & AIR CONDITIONING offers warranties.
BROWN'S OIL & AIR CONDITIONING offers the following services: FUEL OIL DELIVERY. AIR CONDITIONING INSTALLATION. AIR CONDITIONING SERVICE. HEATING SYSTEMS INSTALLATION. HEATING SYSTEMS SERVICE. WOOD PELLET AND BIOBRICK SALES & DELIVERY.