OWNER OPERATED. NO SUBS. COST TO BE DETERMINED BY THE JOB. NO TRAVEL CHARGES.
Business highlights
54 years of trusted experience
Services we offer
STRETCH RIPPLED, WAVY CARPET. PATCH BURNS, STAINS, TEARS, HOLES ETC. SHIFT STAIR CARPET. REPAIR CARPET SEAMS. RE-INSTALL CARPET FOR FLOODING OR CONSTRUCTION. REPAIR ANYTHING WRONG WITH THE WALL TO WALL CARPET.
Services we don't offer
I do not sell carpet nor do I install it. When I come to your house I come only to repair your carpet, not to try to convince you that you need new carpet.
The company responded immediately to my voicemail. Confirmed a date and time and were punctual. I have a wool runner on my staircase and my dog had chewed through the carpet on 2 steps. The pattern had to be matched and Jim did a great job! He was even nice to my dog! LOL!
Description of Work: Replaced the carpet on 2 steps of my staircase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kevin L.
05/2016
5.0
carpet installation
+ -1 more
Company was responsive and inexpensive, showed up on time, and did a nice job. Glad I found them, as there are not a lot of contractors willing to take small jobs like this. I'd use them again without reservation.
Description of Work: Repair carpets in 3 bedrooms, where those carpets meet the threshold of newly installed hardwood floors in the adjacent hallway. Install tack and stretch existing carpets to meet hardwood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kathy J.
04/2016
5.0
carpet installation
+ -1 more
unknown
Description of Work: I had Wall to Wall come in to my business office and assess carpeting that was separating and fraying. He thoroughly examined the area in question, explained why he would not be able to remedy the situation and gave me suggestions for possible short term fixes. As he did not work on the carpet, he did not charge me.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Denise O.
09/2015
5.0
carpet installation
+ -1 more
unknown
Description of Work: I had ripples in the carpeting of 3 bedrooms. Wall to Wall fixed them like new! I had the carpets shampooed after being re-stretched and could not tell where the ripples had been! So glad I called them. Would definitely use them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Adriene G.
05/2015
5.0
carpet installation
+ -1 more
Amazing work. Highly recommend if you need your carpet repaired for any reason. We had water damage over the winter and had to cut out a significant piece of carpet. We thought we were going to have to replace the entire second floor since the carpet had been discontinued. We had a piece left over from the original installation and Jim was able to install it. Other than a slight color difference on the old vs. the new carpet you cannot tell that the carpet was replaced. Quite honestly if you didn't know it was replaced you wouldn't notice it at all. Jim was prompt in returning my calls, was able to come out to give me an estimate fairly quickly. He showed up on time for the estimate and the day of the job. Very professional, did a wonderful job. Very reasonable price for the amount of work that he did.
Description of Work: Replaced an area of carpet that was damaged by water and reinstalled another area that had water damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Wayne H.
10/2014
5.0
carpet installation
+ -1 more
We are absolutely delighted with Jim's work. We had about a 6and quot; x 12and quot; area of carpet right in the middle of the room with a bleach stain on it. Jim took a remnant we had and put in a patch so well that you cannot tell any repair was even made. And in another room, where there was two tears in a carpet that we had no leftover remnant of, he took a small piece from a corner inside a closet -- where you would never even notice it -- and used it to repair the two tears in the main room. And again, you can't even tell there was a repair done. It looks perfect. We're very pleased with it, and recommend Jim very highly.
Description of Work: Patched one section of carpet that had been bleached and could not be cleaned, and another section that had been torn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Susan M.
07/2014
5.0
carpet installation
+ -1 more
Jim repaired a large ripple in the wall to wall carpet that was the result of stretching from a previous carpet cleaning by another company. We have a large entertainment center on the carpet that could not be moved, but Jim cut around it and it is not visible at all. There was a small area that needed to be pieced and he did that seamlessly. You cannot tell it was done. We have used Jim in the past and find him and his work to be impeccable and professional. We can recommend him very highly.
Description of Work: Flattened out a large ripple in the wall to wall carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Scott S.
05/2014
5.0
carpet installation
+ -1 more
Jim went the extra mile by cleaning up and even vacuuming the whole room. He let the room spotless. The carpet no longer has a wrinkle in it.
Description of Work: Jim stretched a portion of the celler carpet in my basement bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Martha G.
12/2013
5.0
carpet installation
+ -1 more
Jim was able to give me a Saturday appointment, a big plus. He arrived on time and did a walk-through, identifying trouble spots, before bringing in his equipment. Because a large, heavy entertainment unit with big-screen TV (purchased from the prior owner) which occupied a nook in the living room could not be moved, he explained that to properly stretch the rest of the carpet he would have to separate the carpet under the unit from that in the rest of the space, and this separation would show if the unit were ever moved in the future. He made sure I understood the pros and cons; I chose to let him go ahead and cut the carpet in front of the unit, and I don't regret that decision. The living room was complicated and time consuming because of having to work around floor vents and a fireplace hearth, but the final result is terrific. The 12-year-old carpet looks almost brand new. Similar great results in the upstairs hall and bedroom area. Cost of $300 is very reasonable, I think, considering the time spent (5 hours), the amount of equipment required, and the Saturday appointment time.
Description of Work: There were ripples in the carpets in my newly-purchased condo. I had Jim come out before I moved in, while the space was still empty, to restretch the carpet in the living room, upstairs hall and two bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Lynn R.
10/2013
5.0
carpet installation
+ -1 more
We called Jim after the seller/installer of our carpeting would not stand behind their work and other carpet companies seemed to do this kind of repair as a sideline or made an incredibly big deal of it (such as hiring a moving company for the furniture!). This is Jim's specialty, and you can tell. He gave us an hourly rate over the phone, then came and estimated how much time it would take. He explained the problem and the process for fixing it. We set a date and he was prompt again, and went right to work. He had no trouble dealing with the furniture himself, using sliders. It took him a bit less time (a fraction of an hour) than he had estimated, and he reduced/prorated the bill accordingly (imagine!). The carpets look fine now. Jim was friendly, efficient, and professional. We were very satisfied and would use him again.
Description of Work: Restretched carpeting in two rooms and a stairway landing to eliminate wrinkles and bulges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$289
Swapnil M.
05/2013
5.0
carpet installation
+ -1 more
Very professional and very reasonable.
Description of Work: Re-stretched carpet on 3rd floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$113
Elaine M.
05/2013
5.0
carpet installation
+ -1 more
Jim is very professional and knows his job. Our carpets were badly wrinkled. Although our house is only ten years old it was so bad that we had already replaced the flooring in two rooms, and now we wish that we had done these other rooms earlier instead of waiting until we were ready to sell our house. He did a great job and he is a really nice guy.
Description of Work: Stretched the carpet in four rooms and two large closets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Susan And Abe Z.
10/2012
5.0
carpet installation
+ -1 more
Called Jim and explained the situation with our wall to wall carpeting in our upstairs bedrooms and hallway. He said that was something he could take care of and we made an appointment for the following week. Jim was right on time friendly and professional. The damaged section was in the doorway from the bedroom to the hall, approx 5x10 inches right were the seam is between the two rooms. The carpeting was installed 12 years earlier by the prior owner and there was no left over carpeting to replace the damaged section. So Jim cut out a section of carpeting from the back of our closet that no one sees and stiched in the good carpeting in the doorway and the damaged carpeting he installed into the back of the closet. Approx 2 hours or so in time. He did a great job!! Quality work and I thought his pricing was excellent. I would absolutely use him again and highly recommend him to others.
Description of Work: Our cat had destroyed a section of our wall to wall carpeting in the doorway between the hall and our bedroom. Jim was able to replace/switch the damaged section with a section from inside a closet that was in good condition.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Paula A.
08/2012
5.0
carpet installation
+ -1 more
I called Jim and he called me back right away, he gave his hourly rate and advised that I would need to remove most of the furniture from the room. He offered to remove the furniture but my husband and I removed it ourselfs (only took 1 hour) so don't let that make you not have the job done. He advised that we should buy carpet sliders to help move the furniture, those were the best things we bought....made the moving super easy (didn't even have to move the drawers in dressers). Carpet sliders only cost $9 per 4 pieces. Jim was very punctual, and got to work right away. He literally pulled up all the carpet and reattached it, he had all the tools needed and was actually able to do it in les time then originally quoted. The rooms and hallway look amazing, was the best decision I made. For $250 it looks like we got brand new carpet, we are very happy with the job Jim did and will defiantly use him again for any other carpet projects. I highly recommend Wall to Wall Carpet Repair
Description of Work: I have carpet in my upstairs rooms, the carpet started to ripple all over the place. I hired Wall to Wall Carpet Repair to stretch my carpet. I needed 2 Good size bedrooms and the hallway done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Leah W.
06/2012
5.0
carpet installation
+ -1 more
He came on time, and did excellent an job.
Description of Work: The job took two hours, and he did a remarkable job seaming together two different areas of carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Lynda G.
01/2012
5.0
carpet installation
+ -1 more
I called Jim on Tuesday, and he returned my call that same day. We discussed over the phone, and he said he would come do the work on the following Friday at 9 a.m., and requested that we empty out the room as much as possible. Jim showed up on Friday morning just as scheduled and looked over the room. I hadn't moved my large China cabinet, sofa, or TV, because there was no room to move it with my other furniture, but at Jim's request we did move the three large pieces to the corner where the china cabinet was, which freed up the rest of the room. Jim stretched the carpet in one direction, then stretched it in the other direction. The entire job took approximately 3.5 hours. He trimmed the rug edges to fit, and in one case had to piece one section due to the stretching. I can't visibly see where he pieced it. Jim did an excellent job and I would recommend him to anyone. There was some clean up involved, picking up rug yarn pieces, which was minor, and vacuuming. But once it was done and I put my furniture back, it looked awesome.
Description of Work: My living/dining area rug had a large ripple in the middle of it, and needed to be fixed, so I found Wall to Wall Carper Repair on Angie's list. The carpet was seven years old, but the builder did not do a good job on the original install. There are other areas of the house with a similar problem, but this area was the biggest eyesore.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Thomas T.
11/2011
5.0
carpet installation
+ -1 more
I decided it was time to repaint my sons room. The carpet needed repair as well so as I would have the room empty to paint , it was the perfect time to have the carpet fixed. I called Mr Hesnan in the morning after finding him on Angie's list. I explained the problem and that I needed to get it done ASAP so I could get my son back in his room. He was willing to come at the end of the day after his last apointment and do my job. The carpet looks great and the service was excellent.
Description of Work: Stretch wall to wall carpet that was all lumps and coming up one side.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Steven H.
03/2011
5.0
carpet installation
+ -1 more
Prompt for both quotation and work. Work was was within quotation provided. Did a very neat and tidy job and was able to reuse all carpet and underlay which meant we did not have to purchase additional. Would recommend and use again.
Description of Work: Re-fitted carpet in a large room that had been modified as a home theater room. Difficult job with several joints and complicated shape.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Gerald G.
07/2010
5.0
carpet installation
+ -1 more
Contacted Jim at Wall to Wall Carpet Repair and he came out that same day to give an estimate. He told us that the carpet itself was in good condition, but it definitely needed to be stretched. He would be able to complete the job in a day, and gave us his hourly rate. When he came to do the job, he was able to get right to work as we had cleared a couple rooms for him to start in while we moved furniture in other rooms. In all, we had five rooms and a hallway done. Jim did a fantastic job. He was very friendly and professional. It's amazing what a difference using the proper tools make. It looks like we had new carpeting installed and we won't have to worry about a recurrence of the dreaded bumps!
Description of Work: We had new carpet installed about seven years ago. After a few years, carpet bumps/ridges appeared and it finally got to the point where we couldn't stand it anymore. Wall to Wall Carpet Repair was the only company I found that advertised carpet stretching.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
CAROLYN L.
02/2009
5.0
carpet installation
+ -1 more
Jim Hesnan returned my phone calls on the same day. He arrived exactly on time. He had estimated it would be 7-8 hours of work but was able to finish in 6 hours. All the work was of high quality and the area where he added a piece of carpet is virtually invisible.
Description of Work: We had four different carpets that needed to be repaired. Three of them were bumps that needed to be removed. One was an area where a new piece had to be added due to a poor prior installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jocelyn R.
01/2007
5.0
carpet installation
+ -1 more
They were very thorough and made my old carpet look brand new. They went above and beyond my expectations.
Description of Work: They repaired our wall to wall carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
07/2006
5.0
carpet installation
+ -1 more
He was recommended by a carpet store. I thought he was a bit expensive but his work was superb. He came to give an estimate in person. He charged by the hour. He spent three hours. It was worth it for me. He made a dramatic improvement. He was pleasant and neat and came on time.
Description of Work: He repaired a flaw in my carpet.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
ANN K.
01/2006
5.0
carpet installation
+ -1 more
Jim was 10 minutes late, but it was snowing very hard and the roads were slow going. He did a fabulous job on the carpet--I cannot see where the burn was. He is very personable, pleasant, and neat.
Description of Work: I had a burn in my carpet from the tip of a lit cigarette.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
GORDON B.
11/2005
5.0
carpet installation
+ -1 more
JIM HESNAN IS A FANTASTIC TRADESMAN. HE CALLED TO CONFIRM THE DAY BEFORE, SHOWED UP ON TIME, AND WORKED PROFESSIONALLY. CLEAN, AND DOES OUTSTANDING WORK. I WOULD HIGHLY RECOMMEND HIM.
Description of Work: WE HAD CARPET STRETCHED & REPAIRED IN 7 LARGE ROOMS, A STAIRCASE, AND HALLWAY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
DAVID S.
03/2005
5.0
carpet installation
+ -1 more
JIM HESNAN, THE OWNER, CAME AND ESTIMATED THE NUMBER OF HOURS NEEDED TO DO THE WORK AT 4 - 5 HOURS. AFTER CHECKING HIS REFERENCES (ALL EXCELLENT) HE SHOWED UP ON TIME AT 8:30 AM AS HE SAID AND PROCEEDED TO DO A SUPERB, THOROUGH JOB. JIM IS FRIENDLY, COURTEOUS AND DETAILED. I WOULD HIRE/RECOMMEND HIM TO ANYONE.
Description of Work: THE 5 YEAR OLD CARPET ON OUR 2ND FLOOR WAS RIPPLED AND LOOSE. ORIGINAL CARPET INSTALLER HAS COME OUT TWICE IN PAST 5 YEARS TO FIX IT AND, BASICALLY, NEVER GOT IT RIGHT. WALL TO WALL CARPET REPAIR WAS HIRED TO RESTRETCH ENTIRE 2ND FLOOR. WORK INCLUDED PULLING UP ENTIRE CARPET ROOM BY ROOM, POWER STRETCHING IT, AND REINSTALLING CARPET.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation
FAQ
WALL TO WALL CARPET REPAIR is currently rated 5 overall out of 5.
WALL TO WALL CARPET REPAIR accepts the following forms of payment: Check
Yes, WALL TO WALL CARPET REPAIR offers free project estimates.
No, WALL TO WALL CARPET REPAIR does not offer eco-friendly accreditations.
No, WALL TO WALL CARPET REPAIR does not offer a senior discount.
No, WALL TO WALL CARPET REPAIR does not offer emergency services.
No, WALL TO WALL CARPET REPAIR does not offer warranties.
WALL TO WALL CARPET REPAIR offers the following services: STRETCH RIPPLED, WAVY CARPET. PATCH BURNS, STAINS, TEARS, HOLES ETC. SHIFT STAIR CARPET. REPAIR CARPET SEAMS. RE-INSTALL CARPET FOR FLOODING OR CONSTRUCTION. REPAIR ANYTHING WRONG WITH THE WALL TO WALL CARPET.
I do not sell carpet nor do I install it. When I come to your house I come only to repair your carpet, not to try to convince you that you need new carpet.