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TLC PAINTING INC

Interior Painting, Exterior Painting, Wallpaper,

About us

TLC PAINTING USES A LEAD PAINTER SYSTEM. EACH LEAD PAINTER HAS BEEN WITH US FOR AN AVERAGE OF 5 YEARS. EACH LEAD WILL HAVE A CREW OF ONE TO THREE UNIFORMED PAINTERS DEPENDING ON THE SIZE OF THE JOB. ALL PAINTERS ARE EMPLOYEES OF TLC. WE ARE FULLY INSURED, CARRYING WORKERS COMPENSATION AND LIABILITY INSURANCE. TLC PAINTING PREDOMINANTLY USES SHERWIN-WILLIAMS AND BENJAMIN MOORE PAINT AND ARE EXPERIENCED IN USING MANY OTHER PRODUCTS. WE STRIVE TO COMPLETE A JOB UNINTERRUPTED AND IN A TIMELY MANNER. TLC PAINTING BELIEVES QUALITY, TOGETHER WITH EXCELLENT CUSTOMER SERVICE IS THE FOUNDATION FOR A LONG TERM RELATIONSHIP. WE SUB CONTRACT OUR FAUX FINISHING AND WALL PAPERING WITH EXPERIENCED CRAFTSMEN.

Business highlights

36 years of trusted experience

Services we offer

INTERIOR AND EXTERIOR PAINTING, WALLPAPERING, POWER WASHING, WALL AND CEILING REPAIR, DECK REFINISHING, FAUX FINISHING, STAIN AND FINISHING OF WOODWORK, PAINTING OVER STAINED WOOD, CABINETS, AND TRIM

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.719 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
5%
3
16%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-19 of 19 reviews

sarah S.
01/2015
5.0
interior painters
  + -1 more
unknown
Description of Work: Outstanding professionals in every way. Highly detailed work. On time, maintained schedule, used high quality paints. They are expensive but I think you get what you pay for.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eugene S.
09/2014
5.0
interior painters
  + -1 more
TLC is professional, friendly and clean. The work was to our satisfaction and we will use them again. Have already arranged for interior work. Not the cheapest around but worth the extra money.
Description of Work: We had about 2/3 of our house stained with the trim painted.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Dan C.
08/2013
3.0
interior painters
  + -1 more
They were prompt, professional, and appeared knowledgeable. I have no doubt they would have done a good job painting. But they did come in at more than twice the cost of other professional painters. If you care at all about what you're paying, look elsewhere.
Description of Work: TLC provided an estimate to repaint 6 average-sized rooms which are in excellent condition (i.e., minimal prep required)

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$5,450

PETE D.
03/2013
5.0
interior painters
  + -1 more
recently hired TLC Painting and have to say... WOW! They went above and beyond! I recently did a DIY project where I need to install a wider door in the bathroom. I did not fully finish the trim work where I just did not have the time. They came in and finish the trim work for the doorway and also tapped the drywall that I had to replace at the ceiling! That far exceeded my expectations! They paid attention the fine details like: - filling the nail holes in the trim - filling all the holes in the wall - painting behind the refrigerator - sanding between coats - taking all fixtures off They prepped, primed and painted all in two days! In and out! [Disclaimer: They did stay later on the second day to get the job done] The quality of the paint and the paint job was top notch! I will use TLC again for future painting projects!
Description of Work: I had them paint the following: - Kitchen - A little hallway area - Bathroom This included trim, ceiling and walls. Primer and two coats.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from TLC PAINTING INC
It was our pleasure working for you. Thank you

Suzanne G.
11/2012
3.0
interior painters
  + -1 more
Company owner provided an estimate. He was punctual and professional, but the estimate far exceeded all the others we got.
Description of Work: Estimate for exterior house painting.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Response from TLC PAINTING INC
Thank you for having us bid the job. We hope you are happy with the contractor you chose.

Charles C.
11/2012
2.0
interior painters
  + -1 more
Sales person arrived VERY promptly when called. After a week and miscommunications, we went to their office for the quote, then got the quote by-e-mail. Couldn't believe the amount, so we kept looking for other contractors.
Description of Work: We had a small job, but needed the work done despite its size. This vendor's response to "no job too small" was to quote a price so ridiculously high as to make it financially unfeasible to have them do it. The vendor we eventually used charged ONE-THIRD of TLC's quoted price.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from TLC PAINTING INC
We do apologize for some issues with e-mail. It appeared the customer did not receive the original e-mail which contained the proposal. This was sent the day after the scheduled estimate. The member did suggest stopping by our office but we were not aware he did. We must have been away at the time and no message or note was left - we are sorry for the inconvenience this may have caused. We did e-mail the estimate to a new e-mail address and after a few tries we did verify the customer was able to view the pdf with the estimate. The estimate was for a hole in the ceiling. This did require installing insulation, sheet rock, and matching existing texture to the ceiling, spot priming water stained section and painting as well as some other prep work. In order for TLC Painting to complete the job according to our standards, we would have to complete the work over 3 visits. We did price the job according to the prep required and the time it would take to do the job properly - size was not the basis for the price. We hope you are happy with the contractor you found and the job was done to your satisfaction.

Jennifer L.
11/2012
4.0
house painters, interior painters
  + 0 more
TLC did everything that we asked them to do. They did everything on time, There were a few areas needing to be redone due to poor preparation. They didn't remove all of the curtian rod holders that had old wall paper underneath and they didn't romove all the hooks and fill in all of the inconsistencies with the plaster in some rooms. They did the job quickly, and were neet. The only major issue was that they painted my interior stair rails (iron) with a latex paint. It looked nice, but they should have used enamel or not painted them at all as the paint rubbed off as soon as you touch it. I asked Trish to fix it, she said she didn't see it as part of the original estimate. I tried to get a response twice So, TLC will not come back to remove the paint they applied or redo the railings with the right type of paint. I can't reccomend them because of the lack of follow up.
Description of Work: Painted interior rooms and some exterior areas as directed

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$8,500

Response from TLC PAINTING INC
After reviewing this customer's comments, we did discover we made a mistake in our response regarding the railings. The customer did call about the iron railings and unfortunately we thought this was part of the outside of the house. We did both interior and exterior work for the customer and when the customer called, we thought if was outside. We did pull the exterior estimate and did not see railings on the estimate. We did offer to go out and estimate the railings - again assuming it was outside. Unfortunately, I am sure this customer did get frustrated and they did not have us come out. After seeing this review and researched what happened, and we have apologize to the customer for the misunderstanding. With regards to the poor preparation, we did go and correct concerns of the customer. Thank you for the feedback we will work hard to improve our preparation and communication.

Laraine M.
08/2012
5.0
house painters, interior painters
  + 0 more
The initial visit and estimate by Trish was very professional and detailed. The printed estimate was complete, with everything spelled out. The crew was professional, very courteous and cleaned up afterwards. The whole experience was pleasant; everything was done as we had hoped and I will be sure to use this company in the future.
Description of Work: Peeling Paint on my garage was scraped, sanded and washed. Trim was replaced or repaired (woodpecker holes). My small kitchen deck was washed and coated with preservative. A few bits and pieces of trim on the house were also repaired/painted. Garage doors were painted (siding is vinyl).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from TLC PAINTING INC
Thank you so much. We try very hard to provide a great customer experience

Marc K.
07/2012
1.0
drywall, interior painters
  + 0 more
The price was sooo outrageous it was an insult to my intelligence.
Description of Work: They gave me an estimate for house painting
Rating CategoryRating out of 5

Response from TLC PAINTING INC
We have thanked the customer for requesting an estimate from TLC Painting. The scope of work requested involved much more than just painting, it also involved carpentry work and plastering. The customer was very specific with his expectations. In order to ensure a quality product for the paint job and the additional work, the customer felt the estimate was too high. We have wished the customer the best in finding a contractor who can provide him the services he is requesting. Please feel free to view our other reviews from customers who have used us in the past.

G Robert M.
07/2012
5.0
house painters
  + -1 more
All phases of the job were done in an outstanding manner, The prep work turned out to be more extensive than expected but was accomplished in a very thorough manner. The painting was done carefully and professionally as well. I was also impressed with the meticulous way the daily and final clean up of the site was done. This is by far the best job of painting of the exreior of the house that has been done in the 40+ years we have owned the house. The work of TLC on the house exceeded my expectations in every regard.
Description of Work: Over a three week period TLC crews power washed the house, scraped and sanded where needed and then painted the exterior including the trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from TLC PAINTING INC
Thank you so much for the review. It was a pleasure to work for you

Faye E.
04/2012
5.0
interior painters
  + -1 more
The crew was excellent, timely, and cleaned up nicely. I have used him for years.
Description of Work: John prepped and repaired all the window casings and walls that sustained water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,950

Ryan K.
02/2012
5.0
interior painters
  + -1 more
I was very pleased with their work and professionalism. I would use them again and refer them to my friends anytime.
Description of Work: I had John over to give me an estimate to paint my large living room recently. He showed up on time to work up an estimate and within 1 business day the proposal was emailed to me. The cost was very reasonable so I approved the work. They called the next day to set a schedule for the following week. They came on the day and time stated and performed the work as discussed. They even had someone come by after the work was completed to check the work and make sure we were happy with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Patricia J.
05/2011
5.0
interior painters
  + -1 more
Quick response. Quick, clean, and efficient. Finally, one part of this renovation didn't take forever! Thanks.
Description of Work: Large amount of prep work and detailed kitchen painting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

thalia A.
10/2010
5.0
house painters, interior painters
  + 0 more
the most professional company I have ever worked with. The communicated well, they were accessible and responsive to any questions. I would highly recommend them...and their work is outstanding!
Description of Work: they washed mildew off roof, replaced rotten wood on porch, roof line, and shed, and washed and painted entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Laura B.
10/2010
5.0
interior painters
  + -1 more
I found their company to be very professional and I would have liked to work with them my client found that they were too expensive. They broke the estimate out the way I wanted them to, it was very clear.
Description of Work: They gave me an estimate to paint the interior space of a town house. It was 4 floors with 1 room and 1 small room on a beach floor as well as the stairways.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Albert F.
07/2009
5.0
interior painters
  + -1 more
They are very good and reliable, and they do a great job. Their price is very comparative, especially with the kind of quality of work that they produce.
Description of Work: We have used TLC Painting to do a lot of painting in our house. We hired them recently to paint the whole kitchen.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith A.
05/2007
3.0
house painters
  + -1 more
John was very service oriented, as was the manager on the job. Could not have been nicer and more attentive to our wishes and requirements. Turned up on time, and made sure everything was tidy after the job. Painting was executed well and carefully. However, the quality of the absolutely essential preparation was not good. We had to call their attention to some areas of peeling that were not dealt with properly, in one case it took three attempts for them to do a quality job, which left us wondering what we might not have spotted. Now 15 months later, one wall (but only one wall) is peeling again. This is three months outside their standard 1 year warranty, and they will not rectify this without further payment, although they offered a 20% discount (5% more than their standard returning customer 15%). They would get an 'A' if their quality was self inspecting, but without this, they only rank a C.
Description of Work: Stucco and painted brick house built in 1929, to be repainted fully, except for windows. Old paint to be scraped where peeling, and two finish coats applied.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$12,000

NANCY R.
01/2004
5.0
wallpaper, interior painters
  + 0 more
THE CREW WAS NEAT, POLITE, PUNCTUAL. ONE ROOM HAD TO BE RE-DONE, BUT IT WAS DONE HAPPILY AFTER INSPECTION BY JOHN MULVANEY, THE OWNER OF THE COMPANY. WHEN THE HOUSE WAS PUT ON THE MARKET, TLC TOUCHED UP THE BASEBOARDS FOR A VERY FAIR PRICE.
Description of Work: INTERIOR PAINTING, WALLPAPER HANGING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

JAMES B.
12/2003
5.0
interior painters
  + -1 more
THEY GIVE A 15% DISCOUNT FOR WORK PERFORMED DURING THE WINTER.
Description of Work: THEY PAINTED THE WALLS AND TRIM IN TWO ROOMS, THE KITCHEN AND A BEDROOM. IN THE BEDROOM THEY ALSO HAD TO REMOVE WALLPAPER BEFORE THEY PAINTED. BEFORE PAINTING THEY MADE ANY NEEDED SURFACE PREPARATION SUCH AS FILLING NAIL HOLES, CRACKS, ETC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

    Contact information

    7 Erie Drive, Natick, MA 01760

    www.tlcpaint.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Interior Painting,
    Exterior Painting,
    Wallpaper,
    Drywall,
    Roof Ice/Snow Removal,
    Pressure Washing,
    Deck Maintenance,
    Wallpaper Removal

    FAQ

    TLC PAINTING INC is currently rated 4.7 overall out of 5.
    TLC PAINTING INC accepts the following forms of payment: Check,MasterCard,Visa
    Yes, TLC PAINTING INC offers free project estimates.
    No, TLC PAINTING INC does not offer eco-friendly accreditations.
    No, TLC PAINTING INC does not offer a senior discount.
    No, TLC PAINTING INC does not offer emergency services.
    Yes, TLC PAINTING INC offers warranties.
    TLC PAINTING INC offers the following services: INTERIOR AND EXTERIOR PAINTING, WALLPAPERING, POWER WASHING, WALL AND CEILING REPAIR, DECK REFINISHING, FAUX FINISHING, STAIN AND FINISHING OF WOODWORK, PAINTING OVER STAINED WOOD, CABINETS, AND TRIM

    Contact information

    7 Erie Drive, Natick, MA 01760

    www.tlcpaint.com